Windows 7 taking over 24 hours to shotdown

I shut down my computer yesterday and it has been more than 24 hours, and it has not yet closed.  The screen always shows the stop down...

I don't know if I should wait longer or just unplug the computer. I did no unusual activity before shutting down the computer. Any suggestions?

Thank you

If there is no message on the screen on the automatic updates so we must assume that Windows crashed. Unplug, it now is your only option.

Tags: Windows

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