Windows 7 USB/MIDI Device Complications
Hello, I have a question about how Windows 7 handles the USB/MIDI input.
Recently, I had just bought a new Controller of Keytar USB/MIDI Alesis Vortex and decided to plug it into my computer to run the Software Patch and Virtual Software Instruments that I got with it. But when I opened the Firmware Upgrade for the Vortex and the Patch Editor, he told me that there is no MIDI device connected to the computer. I didn't know what was wrong, because I plugged my USB cable to my Vortex and I changed the USB ports on my computer every time. The Alesis QuickStart Guide said that the device and software are compatible with Windows XP through 8, and the USB/MIDI device should be recognized instantly. Obviously, however, Windows 7 is unable to identify it regardless of the fact that he acknowledges his existence and saves it as a. USB device But no matter how many times I try to change or update the drivers, I can't find any that works.
I would love to see Microsoft troubleshooting guide for this, but hey, they have not. I mean it isn't like this is a periodical problem.
Naturally, as the teenager induced by the hormone that I am, I am quite annoyed I spent $299 on a Keytar, I bought to replace my 3 other synthesizers with "Windows 7 compatibility" which could not be recognized, who has now the exact same problem as before, making it unusable.
Now, I didn't rant and rave and go on a tangent, but this has been an ongoing problem for me several times, as happened with many other people, too. Which brings me to my question:
Is there a way that Windows can release an update to fix this, or is there a driver that can fix it for not only me, but for other schools?
Hello Colin,
I apologize for the late response.
I would like to inform that you must contct the manufacturer for updated firmware Alesis
Controller USB/MIDI Keytar Vortex.
Check out the link:
Support of Alesis
Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.
Thank you
Tags: Windows
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Separated from this thread.
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I'm faced with the same question. I went to settings of your laptop and ran the recovery, but it did not help. I went to Device Manager and I noticed an error: Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor has failed. Tried to fix that with an alternative of Microsoft Community (http://support.microsoft.com/mats/hardware_device_problems/?wa=wsignin1.0), but the issue could not be resolved. I don't know if they are related, but I think so. Spent so much time trying to solve this problem and would be really grateful for the help. Have had the computer for less than 3 weeks...
Ewa
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