Windows 7, Windows Photo Viewer

When I try to open attachments photo (jpeg), it defaults to the Windows Photo Viewer, says loading but does nothing more immediately to freeze my HP computer. I have then close and restart my computer. Efforts to re - open the attachment has the same result. How can I solve this problem?

Hello michael11

Initially, Windows Photo Viewer is part of the operating system, but Microsoft's move into the Windows Essentials Application. I'm linking you to the site that you can go to download and install Microsoft Windows Essentials.

http://Windows.Microsoft.com/en-us/Windows-Live/Essentials

I would like to download the full version of the software because an update for the Windows operating system you are using, or Photo Viewer Windows could have altered the application or could prevent you from using the application as it is not installed as expected the update.

I would like to know if this fix works and if you have any other comments or concerns please feel free to re-post.

Tags: HP Desktops

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