Windows 8 backup files in the file appears

Hello community,

My Windows 8 HP Pavilion TouchSmart 14 Sleekbook stopped starting a few months ago usually (refresh and repair do not work) and I am now trying to see if I can get some files of it.  I've sailed to the HP Recovery Manager and started backing up files using the user's selection, but I don't see one of my old files.  Does that mean these files are definitely missing, and I can move on with my life?  Or is there still hope and sustained misery...

Thank you

Kevin

Hello

HP Recovery Manager, which may have the option to save your files before a recovery to factory settings, is part of Recovery, not Microsoft the HP process.

You can ask in the HP Support Forums, what has gone wrong with it.

http://h30434.www3.HP.com/PSG/

Or:

Saving your files:

You can remove the hard drive and put it in a hard drive USB enclosure > plug it into another computer > and try to read and copy your data in this way.

See you soon.

Tags: Windows

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