Windows 8 cannot be attached to via USB?

I am trying to use my phone to attach via USB to my desktop computer Windows 8 Pro and it recognizes that the phone is connected to the USB port, but it does not connect to attach the phone.

I tried this with my iPhone and a Nexus 4 5. Neither have worked.

Not impressed! It worked on Windows 7 and XP.

Hi Liam Kay,

Thanks for the reply.

-You have Samsung Kies installed iin your computer?

Method 1:

Step 1: If you do not have Samsung Kies installed on your computer, I suggest you to install Samsung Kies and check if it helps.

http://www.Samsung.com/in/support/usefulsoftware/Kies/JSP

Step 2: Once the Samsung Kies is installed, I suggest you to follow the steps of the Samsung support link and check if the problem persists.

http://SKP.samsungcsportal.com/integrated/popup/HtvDetail3.jsp?cdsite=in&SEQ=1879&SEQ1=

Method 2: If the problem persists, I suggest you to contact Samsung support for assistance.

http://www.Samsung.com/in/support/troubleshootingguides/supportTroubleShootingGuidesMain.do

I hope this helps. If you have any questions about Windows in the future, please let us know. We will be happy to help you.

Tags: Windows

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