Cannot connect every android device on my Windows 8 machine via USB. Worked fine when I got Windows 7.

Since my upgrade, I can access is no longer my Nexus 7 Tablet nor my EVO 4 G LTE phone on my computer via a USB cable. I searched the Internet far from help. So far, it seems that no one can connect via USB. Thanks a bunch of Microsoft.

Hi DanWilson,
 
Thanks for the post about Microsoft Community.
 
It seems that you are not able to connect any devices android on your computer with Windows 8.
 
I would like to collect some of you before we head to the troubleshooting steps.
 
(1) are you getting any error message or error code when connecting android devices?
(2) are your other devices Universal Serial Bus works well?
 
I would ask you to please follow the troubleshooting methods listed below:
 
Method 1: Run the hardware troubleshooting tool. Follow these steps:

 
a. press the Windows key + W key on the keyboard.
b. type Troubleshooting in the search box, and then press ENTER.
c. click on hardware and sound.
d. click Next to run and follow the steps to perform this troubleshooting.
 
Method 2: Try to connect to another Universal Serial Bus port and check if it helps.
 
Method 3:
 
Uninstall and reinstall the USB controllers. Follow these steps:

 
a. press Windows + R keyboard key.
b. type devmgmt.msc , and then press ENTER.
c. expand Bus USB controllers.
d. right-click on each device under the Bus USB controllers node and then click on uninstall to remove them one at a time.
e. restart the computer and reinstall the USB controllers.
 

I recommend you to download and install the latest driver from the manufacturing site.

 
Please go through the following links as reference:

 
Install USB 3.0 and other USB devices:
 
 
Why Windows is not find my device?
 
 
Why Windows is not find my device?
 
Please write back to us if the problem persists.

Tags: Windows

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