Windows 8 detects no alternative display via HDMI cable

I have a new desktop dell running windows 8 and I want to connect to a larger screen (samsung LCD TV) via a 10 m HDMI cable.

I tried everything I could think of but have had no success.

-Reinstall the drivers

-various implemented sequences (tv on pc first, on first of all, connect the cable last, etc..)

There is no problem with the cable, because it connects to TV to other devices and windows 7 laptops without too much effort.

Please someone help me as this has proved to be extremely frustrating.

Hi Craig,.

Thanks for posting your query in Microsoft Community.

  • You receive an error message?

I understand that you are able to connect Windows 7 computer to TV but not of Windows 8 computer through the same HDMI cable and I'll be happy to answer your query. First we will check if the TV model you are trying to connect is compatible with the operating system Windows 8. Please enter the exact model of the TV in the Compatibility Center and check.

In addition, since you are able to connect TV with Windows 7 computer, there will be possibility of incompatible drivers with the Windows 8 operating system. I suggest you to install the driver in compatibility mode and check.

Please see: make the programs more compatible with this version of Windows

For more information, you can refer to the manual of the TV or contact Samsung Support

Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Tags: Windows

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