Windows 8 problems installation programs/updates

I have a new desktop computer with Windows 8. When I try to install a program (or an update), this cannot be done and always get the message "errors occurred during the installation of the updates/program". In addition, after you restart the office due to the update, the machine gets stuck on update x x. It stays like that for hours. Maybe the two problems are related to each other?

Hi Maurizio,.

Thanks for posting your question in the Microsoft Community.

I understand the inconvenience caused to you and I will definitely help you.

According to the description of the problem, it seems that you have problems with the installation of the updates / programs on your computer.

Please answer the following questions so that I could help you further:

  1. Did you of recent changes made to your computer?
  2. Which are the programs that you tried to install?
  3. You receive a different error message?
  4. Do you get a BSOD?
  5. You have a parallel operating system installed?

Try these steps and come back to me with the results:

  1. Task Manager
    This problem can be caused by a conflicting program. Right-click on the taskbar and click on "Task Manager". Disable search malware. ( Careful!) In addition, find Windows Update or anything written and disable it. Try to reinstall the update.
  2. Windows Defender
    Windows Defender is a program built into Windows 8 antivirus and help that you deal with virus and malware with ease. Open Windows Defender by delving into "Apps". Tap on the start screen (there is no box, just type). Install the latest Windows Defender updates and perform a full scan.
  3. Clean the disc
    Annex a disk clean up for each of your drives.
  4. Refresh and Reset
    If nothing works, I guess you will have to go with each refresh or Reset. To do referring to this link: http://blogs.msdn.com/b/b8/archive/2012/01/04/refresh-and-reset-your-pc.aspx

If this does not resolve the problem or if you need assistance, feel free to reply to this message.

Ashwin

Tags: Windows

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