Windows 8 to 10 Windows stuck at 19%

Original title: my laptop is now trolling

Hello

When I try to update my laptop win8 to win10, growth reached 19% and then stopped for more than nine hours, and I have important files I need, and also I want to do something to let my laptop works NOW.

so, please advise me how to solve this problem now.

My respects.

Hello

Thanks for posting your query to the Microsoft forum. I will definitely help you with this.

I would like to know;

  1. What is the brand and model of your computer?
  2. Do you receive an error message or code?
  3. How do you try to upgrade to Windows 10? Are you using a DVD/setup.exe file or through Windows update?

This problem is possibly due to several reasons such as security software that can be installed on the computer, any program or application that is running on the computer on the bottom, or due to some errors on the hard drive of the computer.

I suggest you follow the methods below and check.

Method 1: Unplug your removable media from the computer.

You need to disconnect all your removable media to the computer, such as removable disks (Blu - ray disc, DVD, CD), the memory cards (CompactFlash, Secure Digital card, Memory Stick card), and USB flash drives.

These removable media can cause this problem during the upgrade of Windows.

Restart the computer to boot.

Method 2: Run the clean boot

Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot

How to perform a clean boot in Windows

Refer to the Windows 8.1 steps, where they apply to Windows 10.

Note: See "How to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.

Method 3:  I suggest you to download the Windows 10 from the link below and check.

Download Windows 10 and run set up the workstation.

Note: I strongly recommend to back up all your important files and folders on an external storage device before performing the installation.

Let us know if you need more assistance. We will be happy to help you.

____________________

Thank you best regards &,.

Isha Soni

Tags: Windows

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