15 - ac137ne: Windows stuck on splash screen

Hi on my Hp laptop, I rebooted it and connected. Initially, he was stuck on "Preparing Windows" for about 15 Minutes, but after that he's been stuck on "A moment" for a very long time now. Can you please tell me what I have to do to fix this and start using my laptop normally again?

Try to do a system restore - choose a date before the problem started... Running Windows 8 & 10:

http://support.HP.com/us-en/product/HP-15-AC100-notebook-PC-series/8499326/model/8903485/document/c03327545#AbT5

If no joy_next try a Reset to repair your Windows installation:

http://support.HP.com/us-en/product/HP-15-AC100-notebook-PC-series/8499326/model/8903485/document/c04742289#AbT1

Tags: Notebooks

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