Windows calls home to tell you that you have problems with your computer

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• I just got a call from somewhere in India that I have problems with my computer.

  Original title: hoax call?

  I just got a call from somewhere in India that I have problems with my computer. They know this, because I have generated error reports. When I asked how I could be sure who they were they led me to a screen with a ref to no error report. and he cites correctly for me. When I was asked to sign up for control of my computer for them to correct these errors, I refused and hung up. What happens with all those errors that we report to microsoft when our computers generate the error reports and how these appellants knew my error report reference.

  Fake phone calls to technical support

  Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, donot give access to your PC, not give them all the money and donot go to all the websites that they suggest. One moment.

  Error reports contain no personally identifiable information. These people are hoping that your system recently sent to Microsoft to make their call seems more legitimate.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

• Suspicious call telling me that I have problems with my computer and turn it on

  I got a call tonight from a woman with a heavy Indian accent, claiming that there was something very wrong with my computer (virus, or something like that) and she wanted to check a number on my computer (ISP?.. .not ISP because I know what it is... another type of number) and I could only get the number if I turn on my computer.  Been suspicious so I asked who she was.  Quickly, she replied that she was working for a company that supports Windows XP and Vista.  I asked the company and name and she said his company's Solutions megabytes and it was called Genny/Jenny Williams number 102 (I asked his employee number).  I informed her that I was very suspicious and asked for a phone number.  Basically, she said that she only wanted to help and could not if I don't turn on my computer.  I pushed and asked for a phone number as she says that she asks xxxx (town 2 miles where I live).  I was persistent and spoke to him longer then told him to give me his number and I'll call him his back to make sure it was legitimate.  Suddenly, there was silence on the phone.  I was right to do what I did?  I am now very worried that maybe I have a virus/spywear on my computer (I am currently scanning it w/Windows Defender and Weboot Anti Virus and Spy Sweeper to see if it comes out clean.)

  It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  (these people often but not always use the name of Microsoft)

  If you had him leave on your computer you would certainly had malware on it, because she would have said it. You did the right thing.

  There is no way she could know whether or not you have malware on your system before she calls you.

• has anyone else had a phone call saying that they come from Windows and you say that you have problems with your pc?

  I just got a phone call from a female called Janice... She said she was from Windows and told me that I have a problem with my pc, and it continues to send Windows error reports? ... My pc works well. I ask for my e-mail address, she said they don't have it, but they're my only phone number! I'm old, but I know I should have to register an e-mail address with them....

  Anyone ever had this kind of calls? or is it a scam... I ended the call.

  It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for calls.

  (such persons may use names other than Microsoft as well)

• My computer tells me that I have problems with web connectivity. What should I do?

  I have an Acer Aspire4752Z-4688. It's a laptop and it is ielling me constantly that I lost web connectivity. What should I do to fix this?

  Hello

  1. what web browser do you use?
  2. What is the exact message that you found?
  3. were there any changes to the computer priro to the question?

  Follow the steps in the link.

  Windows wireless and wired network connection problems
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

• Microsoft uses independent companies for phone users to tell them that they have problems with their MS mild wear and offer to sort by phone?

  Microsoft uses independent companies for phone users to offer sort the problems that we are not informed by phone, or is - this another scam?

  Scam.

  See here: -.

  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

• Can I sell my windows 7 home basic to others that I have installed and activated?

  I bought windows 7 Home Basic SP. 1. I sell my windows 7 home basic to others that I have installed and activated?

  I want to buy the new windows and I used the update because I want a simple process. The upgrade procedure needs more, not simple.

  Can the buyer install it and activate it to his computer?

  You say you have this:

  "Home Basic 7 Sp 1 64-Bit English 1PK DSP OEI DVD 611 SEA"

  Did you read this part?

  These versions are for small integrators (DSP = 'partners in enforcement service'), which usually contain a single Windows (1pk = 32-bit or 64-bit, not both as in commercial versions) and an OEM preinstallation kit to preconfigure Windows and/or integrate additional tools (OEI = 'Installation of Original equipment' or 'Integration organizational environment'). They have the same limitations that versions OEM = license is tied to the computer where the operating system has been installed initially and not transferable in case of death of the machine.

  If you want to move or to sell the license of operating system or upgrade motherboards in a computer, buy a license at retail in the future.

  See you soon.

• My system is continually showing error 1723 when removing java, it shows that I have problem with my windows install?

  error 1723

  my system is continually showing error 1723 when removing java, it shows that I have problem with my windows install?

  Help, please...

  and could u please suggest ways to update java for the system and for programming.

  Which version of Java should I download for my system to Windows 64-bit operating?
  http://www.Java.com/en/download/FAQ/java_win64bit.XML
   
  Download errors: 1305, 2755, 1606, etc..
  http://www.Java.com/en/download/help/error_installshield.XML
   
  Installation of Java
  http://Java.com/en/download/help/index_installing.XML?user_os=Windows%207

  Download the appropriate java installation file and save it on HD physically disconnect your computer from the internet, it's true - pull the Ethernet cable or disconnect the wireless connection. Install the installation file java (note: no error message). Back to zero (not sure if necessary, but do it anyway).  Reconnect to the internet and your java work.

• computer automatically starts in safe mode without prompting, a problem with your computer might be preventing Windows from start normally__

  computer automatically starts in safe mode without prompting, a problem with your computer can prevent Windows to start normally

  Do you know when this problem started?  Try a system restore to a point in time BEFORE the problem started.  Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Don't forget to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.

  If the system restore does not work, do a startup repair, boot from the disk Installation of Windows Vista genuine (or one that you can borrow from someone) or a recovery disc.  Here is the procedure: http://www.bleepingcomputer.com/tutorials/tutorial148.html.  You may need to change the BIOS to do first the CD drive in the boot sequence to boot from the CD.  To do this, hold the screen that tells you the key F to push to enter the menu start or start of installation.  Push it quickly. Make the changes, save your work and exit.  Put the CD in the drive and reboot.  When you are prompted, press any key to boot from the CD.

  If you do not have a floppy disk, you can make a bootable recovery disk by using http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ with burning software like: http://www.snapfiles.com/get/active-isoburner.html and, of course, a blank CD.

  Good luck and I hope this helps. Lorien - a - MCSE/MCSA/network + / A +.

• Windows keeps cold people and ask if they have problems with their PC?

  Windows keeps cold people and ask if they have problems with their PC?

  I was just wondering if it's offers a Windows service or should I be worried because I had a persistent caller today asking me to name and asks me to turn on my PC it could help.  I leave the House at the time and had no time to pursue the other but one niggling at the back of my mind there's a missed call with number withheld on my back and a voice message with the same background noise?

  Hi MargaretWatson,

  "Microsoft made no telephone calls to you unsolicited help to fix your computer".  It is mentioned in the following article, please check the link for more details below:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  I hope this helps!

• you phone cold customers and tell them that we need to fix your computer

  I just got a phone call from microsoft? to say you need to get your computer fixed. We can fix this for you if you do as we say to your computer?

  I just got a phone call from microsoft? to say you need to get your computer fixed. We can fix this for you if you do as we say to your computer?

  It wasn't Microsoft.It is a scam and that is becoming more and more common lately. But

  even worse, if you let them into your computer, who knows what damage they did here or what confidential information they stole.

  So, if you did. I highly recommend that you do both of the following immediately:

  1 do a clean reinstall of Windows.

  2. change all your passwords, especially all of banks or other financial sites.

• AMD Radeon 7570-devices is not compatible with Windows 10 - you're going to have problems with your screen

  Microsoft will come out with Windows 10, as an upgrade of the free operating system next month, July 29, 2015. They came out with an app, 'Get Windows 10', which is intended to help the operating system upgrade process. In this app, it checks for compatibility issues that may exist between your computer and their new Windows 10.  I get results for two of compatibility issues when I run this app. The one that concerns me, it is with the video card that came with my computer, AMD Radeon HD 7570.

  The app tells me: "these devices are not completely compatible with Windows 10" and he adds "you will encounter problems with your screen."

  Is there any driver updates that resolve this problem?

  The driver, I installed on my pc is Advanced Micro Devices, Inc. version 8.960.11.2000

  Windows says that the driver is up-to-date.

  If no driver is available to correct this problem will be I need to replace the video card in my computer and if so with what?

  I currently use two screens, a LG 22EA53 (analog) and an Acer S230HL without any problems with Windows 7, Home Premium, Service Pack 1.

  Malygris1,

  Well, son of a gun... looks that microsoft has made changes in their updates.

  Now when you run the "'get 10 app Windows, check your PC ' it reads in devices..." "0 problems found."

  Looks like Microsoft do with last-minute changes, as you indicated, and others have mentioned about being patient on this matter, that they may (?) have addressed this problem.  Probably won't suddenly course up until the update is done.

  Guess for now, I have to score this as accept as a Solution.

• None of my screensavers does not work and that they have problems with direct3D

  Original title:

  I HAVE WINDOWS VISTA AND NOW IT SAYS SCREEN SAVER IS NOT COMPATIBLE WITH DIRECT3D, I HAVEN'T CHANGED ANYTHING WHAT CAN I

  I have windows vista home edition and have not upgraded to windows 7.  Now all of a sudden, I get a message that none of my screen savers work and they have problems with direct3D.  I don't know what happened.  What can I do? t

  Also, I need the sp1 and sp2 to upgrade my internet explore for later and I can't find these service packs for free anywhere. Please what can I do?  Thank you Tamara

  Hi Tamara,

  1. What is the brand and model of graphics card?

  2 - is the question also occur with the screen savers that come with Windows Vista?

   Download and install the latest video card driver.

  a. visit the system manufacturer's Web site, download the Vista compatible video card driver and install it.
  b. restart the computer so that the changes take effect after the driver installation.

  http://Windows.Microsoft.com/en-in/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  See Run the DirectX Diagnostic tool

  Now for the question of the service pack:

  How you try to install the service pack?

  You can check these links:

  Learn how to install Windows Vista Service Pack 1 (SP1)

  What's included in Windows Vista Service Pack 2 (SP2)

  How to obtain the latest Windows Vista service pack

  It will be useful.

  Please return to the State of the question.

• Event Viewer windows will cause problems with your computer

  Windows Vista Ultimate: Will be the windows event viewer are causing problems, such as freeze ups, slow down, with your computer?

  There is never for me, and I never heard him make.

  I hope this helps.  Good luck.

• I lost my CD windows 7 Home Basic, can you provide me with the ISO file

  I'm on PC assembled with i3 1st gen 3.07 GHZ processor Intel with 4 GB of RAM.

  I put in Windows 7 Home Basic and have the activation key for the same thing but lost my CD. Can you provide me with the ISO files approved for her.

  I had tried a lot of ISO file, but none worked mainly for basic Stater of Windows and home proplary. Is the ISO file or my PC is not supported with Home basic.

  If Yes, then what is the solution.

  Some of the links that I tried are

  https://***.to/Windows-7-all-in-one-pre-activated-excellent-t7661549.html

  http://getintopc.com/softwares/operating-systems/Windows-7-Home-Basic-free-download-ISO-32-bit-64-bit/

  Please help as soon as possible.

  For 5 years, Microsoft made it fairly easy for users of the Windows 7 operating system to get reinstall media. If you have lost your support disc or installation retail collection; either it has been damaged or defective; You can download a copy of the edition that you have licensed from a membership site called Digital River. More recently, Microsoft ended the availability to reinstall media that you can download as a. File ISO in Digital River, which is a digital reproduction of an optical disc.

  It was particularly convenient for people who could not easily get the manufacturer's recovery media, did not want to pay the fees required to get or preferred a clean configuration without the software packaged manufacturers or even a recovery partition does not work. It's easy to use, all you had to do was reinstall and reactivate using the product key located on the certificate of authenticity and download all the drivers on the manufacturers website.

  Given that this option is no longer available, what are your options? See the article for more details:

  How to: What are my options for Windows 7 reinstall media?