Windows cannot install your printer driver and / or utility

I have an Epson SX200 printer all-in-one and I am trying to install the device on a Vista 32 Dell laptop.  I don't have the disk for the printer, so I try to download the drivers for the printer on the epson site.

I downloaded the drivers scanner and software sucsessfully, trying to download the point of finishing extracing printer driver files, I get an error message saying "Windows cannot install your printer driver and / or public services."

I tried the support of epson who tried intsalling the pilot from other web sources, bottom of dissabling starting programs, etc.

I searched the web but cannot find any patches or explanation to the problem...

Any ideas?

Hi J Bielawski,

Thank you for using the Microsoft Windows Vista Forums.

Method 1:

Let us try to disable the Antivirus security software and check the number.

Re-enable the security software after checking the issue.

You can also try disabling the firewall and check the issue.

Re-enable the firewall after checking the issue.

Enable or disable Windows Firewall

http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off

Check whether the problem is resolved.

Method 2:

A clean boot helps eliminate software conflicts.  Let us check if software is causing the problem by following the clean boot procedure.

To perform the clean boot procedure, follow the instructions in the link below.

Step 1: Perform a clean boot

Step 2: Enable half the services

Step 3: Determine whether the problem returns

Step 4: Enable half of the startup items
Step 5: Determine whether the problem returns

Step 6: Resolve the problem

Step 7: Reset the computer to start as usual

How to troubleshoot a problem by performing a clean boot in Windows Vista

http://support.Microsoft.com/kb/929135

After checking the problem, turn the computer back to the Normal mode.

Uninstall or update the program that is causing the problem.

Check whether the problem is resolved.

Please post back and let us know if it helped to solve your problem.

Kind regards

KarthiK TP

Tags: Windows

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