Windows does not properly, the mouse automatically move

I have problems with my computer, possibly malware.

System information:

Name of the operating system Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Another Description of the OS is not available
Manufacturer of operating system Microsoft Corporation
Name of the system
System manufacturer Hewlett-Packard
HP Pavilion dm4 Notebook PC model system
System Type x 64-based PC
Processor Intel (r) Core i5 - 2410M to 2.30 GHz, 2301 Mhz, 2 Lossnay, 4 logical processors
BIOS Version/Date Hewlett-Packard F.17, 25/01/2013
SMBIOS Version 2.7
Windows directory C:\Windows
System directory C:\Windows\system32

Boot Device \Device\HarddiskVolume1
The local United States
Hardware Abstraction Layer Version = "6.1.7601.17514".
Username
Time zone Eastern Standard Time
Physical memory (RAM) installed 6,00 GB
5.95 GB total physical memory
3.64 GB available physical memory
11.9 GB total virtual memory
9.64 GB available virtual memory
Page file space 5.95 GB
Paging file C:\pagefile.sys

Hardware seems to be fine, at first I thought it was just that don't meet liked due to overheating of the computer, but I have already fixed the fan and problems are still occurring. Now, I ran MRT and nothing comes, as well as malwarebytes. Still nothing.

When I turn on the computer - it works very well for a few minutes and then it starts to lock up, but the mouse still moves. The screen starts then say "not responding", but it will eventually kick back to normal for a second. If I type, I can get 3 or 4 words and the computer hangs (then unlocks) and he repeated this until I have just decide to stop doing anything on the computer.

Hello Mr.Will,

Thanks for posting your query in Microsoft Community Forum.

You did it any significant hardware or change software on the computer before this problem?

I would suggest trying the following methods and check if the problem persists:

Method 1:

Step 1: Try to start your system in a State of services necessary to the operation and a minimal set of drivers, active Mode without failure.
Start your computer in safe mode: http://Windows.Microsoft.com/en-in/Windows/Start-computer-safe-mode#start-computer-safe-mode=Windows-7

Step 2: If the system works fine in safe mode, try to clean the system startup:

How to perform a clean boot in Windows
http://support.Microsoft.com/kb/929135

Note: See "How to reset the computer to start normally after a boot minimum troubleshooting" to reset the computer to start as usual after a repair.

Method 2:

You can run a Microsoft Security Scanner to make sure that the computer is free of infections:
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note:
the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

Tags: Windows

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