Windows Explorer does not open
Windows Explorer does not open when I go into My Documents it tell me that Windows Explorer has encountered a problem and needs to close. When I go to the report and do not understand but the basics are "error 0xc0000005" and "hpswp_bho.dll" also I can't open the control panel either. I just installed a new HP Photosmart printer all-in-one wireless.
Help, please
Concerning
Joan Buchanan
Hi Joan57,
Hpswp_bho.dll
You will need to uninstall it check if it works and if it works contact HP for more information.
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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