Windows Explorer does not (originally worked OK)
Have a new desktop computer from H - P DX2400 running XP Home Edition (6 months). At a given time, after loading new software that Windows Explorer has stopped working. I had loaded quite a few new programs in time, so can not say that it has actually caused this problem. When I double-click on the icon on the desktop or in the start menu, I get an hourglass for a few seconds and then nothing happens.
You can look in Event Viewer for clues that as to what program you have installed is the culprit. Start > Run > eventvwr.msc [OK]. If you do not have this possibility, try to make the boot minimum troubleshooting:
Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean boot advanced troubleshooting in Windows XP - http://support.microsoft.com/kb/316434 MS - MVP - Elephant Boy computers - Don ' t Panic!
Tags: Windows
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Don't click Desktop error "Windows explore does not work.
Original title: Do not click on the desktop.
My desktop computer has worked fine and now all of a sudden I am unable to click anywhere on the desktop. I am running windows 7 64 bit. If I click on the desktop, it will be then to come crash with the message Windows explores does not work then he'll recover. Other differences is that all desktop backgrounds are brighter and it disappears once it restarts, but returned about 5 seconds later. That I can not click once again. Are there any suggestions? I tried to start clean and had no success?
Hi Nicolas,.
I appreciate your efforts to solve the problem.
I suggest you try the procedure described in the article and see if it helps.
Error: Windows Explorer has stopped working
http://support.Microsoft.com/kb/2694911/en-usNote:
1) data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.2) after the boot minimum troubleshooting step, read the sections "How to reset the computer to start as usual after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.
3) when you do the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.
4) note that it takes as much time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.
Hope this information helps. Answer the post with an up-to-date issue report to help you further.
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I installed the latest update required for my iphone ios 6 a few days ago, and now when I try to download pictures from my iphone to my PC (via USB connection), the PC does not see the iphone. iTunes sees it yet, but windows Explorer does not work. It seems that some setting has been broken through the update of ios. A way to solve this problem?
Restart the computer and the iPhone. Unlock the iPhone before connecting it to the computer. Any change?
TT2
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Hello, my computer is having a lot of problems, which started last night. Here are the things that are run:
-Windows Explorer does not respond
-Computer cannot disconnect correctly: down/restarts when I close the computer says "disconnect" for hours.
-Cannot use the system restore and may not even start from Safe Mode command prompt
-Safe mode does not load
-No applications work, apart from web browsers, and AVG.
-Cannot access the drivers, to make anything back.I added not all strange programs and I do not think it is malware, but I can't actually run my anti-malware program. My computer is running really hot, what he has always done and I keep it high and the fan not covered (I'm broke, can't afford a fix of the computer, or the new computer). Please talk is profane. I'm not all that techno. THANKS FOR ANY HELP!
The model is:
M8622 laptop Gateway
Vista Home Premium 32 BitSo I reinstalled everything, and even though it's a pain, my computer is normal again! Must have been a virus.
Thank you very much for your help!
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Windows Explorer does not work properly and hold all the time
I have Windows 7 Professional as a platform. In the end, I find windows Explorer does not correctly and hold all the time. Pls advise on how to solve this problem. Note I am not a computer Savvy and I need a step by step approach.
Thank you for your time and enjoy your time.
.
Hello
Use the startup clean and other methods to try to determine the cause of and/or
eliminate problems.---------------------------------------------------------------
References to Vista also apply to Windows 7.
What antivirus/antispyware/security products do you have on the machine? Include
everything you've ALWAYS had on this machine, including those you have uninstalled (they
remains of leave behind which can cause strange problems).----------------------------------------------------
Follow these steps:
Try these to erase corruption and missing/damaged file system repair or replacement.
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows
Vista or Windows 7
http://support.Microsoft.com/kb/929135Use advanced tools to solve performance problems in Windows 7
http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/Problems with the overall speed of the system and performance
http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes without doing anything-
then right click on taskbar - task manager - take a look at stored by -
Process - Services - this is a quick reference (if you have a little box on)
Lower left - show for all users, then check that).How to change, add or remove startup programs in Windows 7
http://www.SevenForums.com/tutorials/1401-startup-programs-change.htmlIs a quick check to see who are loading method 2 - using MSCONFIG
then after a list of these here.
--------------------------------------------------------------------Tools that should help you:
Process Explorer - free - find out what files, registry keys, and other objects
processes have open, which DLLs they have loaded and more. This unique
powerful utility will show you even owned by each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspxAutoruns - free - see what programs are configured to start automatically
When your system boots and you connect. Autoruns also shows you the complete list
locations of registry and files where applications can configure start automatic settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor file system, registry, process, thread and DLL
activity in real time.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspxThere are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspxWhatsInStartUP - free - this utility displays the list of all applications that are
loaded automatically when Windows starts. For each application, what follows
the information is displayed: Type of startup (registry/Startup folder), Command - Line
Channel file, the product name, Version, company name, location in the registry or
file system and more. It allows you to easily disable or remove unwanted programs
that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.htmlThere are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.htmlWindow Watcher - free - do you know what is running on your computer? Maybe
not. The window Watcher says it all, every window created by each execution of the statement
program, if the window is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.aspMany excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/===========================================
Think about it an absolute must - manually update your drivers.
Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded
on your system. For each driver in the list, additional useful information is
Poster: load address of the driver, description, version, product name,.
company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit Maker as replacements and system manufacturer of device which are
the most recent. Control Panel - write - graphics card - device manager
the brand and complete model of your video card - double click - tab of the driver-
Note the version information. Now click on UPdate Driver (this can do nothing
MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
This will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard
If there are 3rd party with their own software and drivers and the other main device drivers
you have.Now, go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restore)
and site (Realtek, Intel, Nvidia, ATI, for example) and get the manufacturer and device
their latest versions. (Look for the system to update the BIOS, Chipset and software updates
Site of the manufacturer here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN -.
REBOOT after each installation.Always check in the Device Manager - drivers tab to be sure the version you are
installation actually appears. This is because that some rollback of drivers before the
later is installed (particularly that audio drivers) so install a driver - reboot.
Make sure that it is installed and repeat if necessary.Repeat to the manufacturers - BTW to the device makers DO NOT RUN THEIR
SCANNER - check manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers under Windows 7 (updated drivers manually using
the above methods is preferable to ensure the latest drivers from the manufacturer of system
and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlIf you update the drivers manually, then it's a good idea to disable driver facilities
in the updates of Windows, which leaves on Windows updates, but it will not be installed
pilots who are generally older and cause problems. If updates provides a new
driver then hide it (right click on it) and then go get new ones manually if
you want.Stop Windows 7 to automatically install device drivers
http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/How to disable automatic driver Installation in Windows 7 / Vista
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for the)
Professional, comprehensive and Enterprise edition)
http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/===========================================
Refer to these discussions because many more excellent advice however remember to check
your antivirus, the main drivers and BIOS update programs and also to solve problems
with the first method cleanboot.Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-usPerformance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Original title: Signature Collision?
I'm having hard to the installation of a second external drive. I use Windows 7 Ultimate RC. There was a WD 1 TB drive My Book already installed - healthy and works very well. The problem occurred after installing a second WD 1 TB my book reader. I followed all the instructions, pluuging the drive to a USB hub. Windows found the disk, installed drivers and reported the new drive ready for use.
Windows Explorer does not see the new drive. Devices and printers shows 2 external drives from WD. Disk Management shows as 2 drives, but the second disk is offline because of a 'Signature' Collision
Each player works very well if it's the only drive plugged in. "Eject My Book" does not work because a program (or more) are to use the player in the background (Windows or Norton).
I installed the latest firmware and I'm still having this problem. I've been emailing WD with this problem and they are running out of ideas.
Can anyone help?
Thank you
Comatose13Hello Comatose13,
There is an old article of KB in Windows XP that has been recently updated with additional measures to solve this kind of problem. The KB covers Windows XP, Windows Vista and Windows 7 with step by step methods. See if that helps.
http://support.Microsoft.com/kb/330140
Bobby
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Windows Explorer does not open
Windows Explorer does not open when I go into My Documents it tell me that Windows Explorer has encountered a problem and needs to close. When I go to the report and do not understand but the basics are "error 0xc0000005" and "hpswp_bho.dll" also I can't open the control panel either. I just installed a new HP Photosmart printer all-in-one wireless.
Help, please
Concerning
Joan BuchananHi Joan57,
Hpswp_bho.dll
is a ColaBrowser.dll belonging to HP Smart Web Printing to Hewlett-Packard.You will need to uninstall it check if it works and if it works contact HP for more information.
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think. -
"Windows Explorer does not ' and restart
Whenever I open any file with media player, the Explorer files to stop and displays the message "explore does not.
My system is windows 7 32-bit ultimate.
Need help solve the problem.
Thanks in advance.
Hello
Thanks for posting your query to the Microsoft forum. I will definitely help you with this.
This problem may be due to one of the following problems:
You are using an outdated or corrupted video driver
System files on your PC can be damaged or do not correspond with other files
You may have an infection of viruses or malware on your PC
Some applications or services that are running on your computer may be responsible for Windows Explorer to stop working
I would like to know;
- You did changes to the computer before this problem?
- You receive an error message/code?
I suggest to try the procedure described in the following Microsoft Support article and check if it helps.
Error: Windows Explorer has stopped working
Note: See "How do I reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after troubleshooting.
Important note: Do NOT perform the steps to upgrade on site and system restore.
Also check out the link to improve PC performance:
Ways to improve the performance of your PC
Note: The data available on bad sectors may be lost when chkdsk attempts to repair your hard drive
Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.
____________________
Thank you best regards &,.
Isha Soni
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Windows Explorer issue-windows explorer does not respond
I am trying to access my files from downloads, and I marked that windows Explorer is not responding and then, he's looking for a solution that is always restart windows Explorer and the problem repeats! Help
Installs
Original title: windows Explorer questionHello
(1) have you made changes before the start of this issue?
(2) what is the exact full error message?
See the link below:
Explorer Windows stopped working
I hope this helps.
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Satellite L300-215: windows Explorer does not respond after recovery
Hello
I got a blue screen - don't know what error message was and then stop.
I realized the recovery process to return to output from the computer in the box, but when I start I only go as far as office and then "windows Explorer is not responding".Anyone have any ideas?
Also if it is a disk failure hard can easily replace the hard drive and the boot of my recovery disks
Ta
> Also if it is a disk failure hard can easily replace the hard drive and the boot of my recovery disks
Yes, easy to replace the HARD drive.
It takes a HARD drive 2.5 SATA for this laptop.But I recommend that you check the first HARD disk using a tool called Drive Fitness Test... Use google to get this software
Here are a few examples how to replace the HARD drive on the different laptop models:
http://forums.computers.Toshiba-Europe.com/Forums/Forum.jspa?forumid=116 -
Windows Vista Ultimate - Windows Explorer does not work after a critical update.
I greeted Windows install a critical update. Since then, I have a program that I run at startup that does not start. I tried to restore to a point before the update, but Windows Explorer guard stop and restart, then I can't navigate to the backup and restore Vista application. I can't access the backup and restore in Mode safe either. I tried to launch the Vista installation disc, to try to repair Windows, but I have the same problem with Windows Explorer (stop and restart). Is it possible to repair Windows Explorer? or is there a solution?
Hello Robsew,
Try this...
http://support.Microsoft.com/kb/318378
You may have to reinstall or repair Internet Explorer in Windows Vista and Windows XP if you have problems with Internet Explorer because of damaged files or lack of registration data. You can also decide to reinstall or repair Internet Explorer 6 to resolve problems with Outlook Express in Windows XP.Methods to follow for Internet Explorer 7 or Internet Explorer 8 method 1: reset Internet Explorer settings if you have Internet Explorer 7 or Internet Explorer 8 is installed, you can repair damaged files or missing information of registration in Internet Explore 7 or Internet Explorer 8. To do this, follow these steps:- Start Internet Explorer.
- On the Tools menu, click Internet Options.
- On the Advanced tab, click reset.
- In the Reset Internet Explorer settings dialog, click reset to confirm.
Method 2: Reinstall Internet Explorer 7 or Internet Explorer 8 to download and reinstall Internet Explorer 7 for Windows XP, visit the following Microsoft Download Center Web site:
http://www.Microsoft.com/downloads/details.aspx?FamilyId=9AE91EBE-3385-447C-8A30-081805B2F90B (http://www.microsoft.com/downloads/details.aspx?FamilyId=9AE91EBE-3385-447C-8A30-081805B2F90B)To download and reinstall Internet Explorer 8 for Windows XP, visit the following Microsoft Download Center Web site:
http://www.Microsoft.com/Windows/Internet-Explorer/?OCID=ie8_s_ad7fa1d4-a75b-4df7-ad63-f581977282a8 (http://www.microsoft.com/windows/internet-explorer/?ocid=ie8_s_ad7fa1d4-a75b-4df7-ad63-f581977282a8)Good day...!
Best regards, Sohail Patel "MCSE 2003 | ITILv3 | "A journey of a thousand miles begins with a first step."
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Windows Explorer does not work
When I click on an icon on the desktop for a Pamela of location specific windows as a drkive drive it doesnot open or if he does almost immediately gives one answer marking notification. No matter how long wait he never responds. When I open a software program which then requires me to open a specific location on a disk or on the logo of the computer, it immediately becomes does not. I installed upgrading windows recommended as well as a fix without result. What should I do now?
Try to rebuild the icon cache. It could have been corrupted.
Here is the tutorial:
http://www.Vistax64.com/tutorials/117229-icon-cache-rebuild.htmlt-4-2
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Quicken tells me that I need to install a new mapi32.dll in order to explore the program.
Hello Mdrby,
ؠ you get an error that Quicken is unable to start because the mapi32.dll file is corrupted?
You can try the steps indicated the link since the site Web of Quicken for this issue below:
http://Quicken.Intuit.com/support/articles/getting-started/installation/7141.html
You can also try to ask your question in the community live Quicken for a better response to this topic:
https://qlc.Intuit.com/app/full_page
Important note: this response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.
Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think. -
Programs start with Windows Explorer does not start at startup
Original title: startup program does not
Hi all.. all my startup program works do not when windows start even the file system as windows explore and managger the office window, I have to do new task and do their job I mean anything to work when I get black screen on startup of windows. and I think that this has happened when I use this help closing s t .plzzzzzzzzz congratulate 3600 me :(
Hello
You did changes to the computer before the show?
Method 1: Safe Mode and clean boot
Check if the problem persists in safe mode. If the problem persists not in safe mode and check if the problem persists in the boot.
Step 1: Safe Mode
Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.
See the following site:
Start your computer in safe mode
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode.
Step 2: Clean boot
When the computer starts to boot, programs non-Microsoft will not be started and would avoid any interruption of their share.
Check out the link:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135.
Note: once you are done with the boot, follow step 7 of article to reset your computer to normal startup.
Note: If in case you are connected through a wireless connection and then when you start the System Configuration utility to perform the clean boot, click Startup and Services tab one time and check see topic wireless are turned on (Enabled).
Method 2: Perform a virus scan by using the Microsoft Safety Scanner
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See the following site:
Microsoft safety scanner
http://www.microsoft.com/security/scanner/en-us/default.aspx.
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Method 3: Auditor of the filesystem (SFC) Scan
SFC scan will find all missing or incorrect system files and repairs them.
See the site:
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
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Windows Explorer does not always
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Hi Gary,.
You did recently changes to your computer?You have this problem when you try to open any program or is it just some of them?Have you tried to perform a System Restore to a point before what everything started?Alternatively, you can try to perform a clean boot to see if this helps solve the problem.I hope this helps.
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