Windows Explorer does not work
When I click on an icon on the desktop for a Pamela of location specific windows as a drkive drive it doesnot open or if he does almost immediately gives one answer marking notification. No matter how long wait he never responds. When I open a software program which then requires me to open a specific location on a disk or on the logo of the computer, it immediately becomes does not. I installed upgrading windows recommended as well as a fix without result. What should I do now?
Try to rebuild the icon cache. It could have been corrupted.
Here is the tutorial:
http://www.Vistax64.com/tutorials/117229-icon-cache-rebuild.html
t-4-2
Tags: Windows
Similar Questions
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I installed the latest update required for my iphone ios 6 a few days ago, and now when I try to download pictures from my iphone to my PC (via USB connection), the PC does not see the iphone. iTunes sees it yet, but windows Explorer does not work. It seems that some setting has been broken through the update of ios. A way to solve this problem?
Restart the computer and the iPhone. Unlock the iPhone before connecting it to the computer. Any change?
TT2
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Don't click Desktop error "Windows explore does not work.
Original title: Do not click on the desktop.
My desktop computer has worked fine and now all of a sudden I am unable to click anywhere on the desktop. I am running windows 7 64 bit. If I click on the desktop, it will be then to come crash with the message Windows explores does not work then he'll recover. Other differences is that all desktop backgrounds are brighter and it disappears once it restarts, but returned about 5 seconds later. That I can not click once again. Are there any suggestions? I tried to start clean and had no success?
Hi Nicolas,.
I appreciate your efforts to solve the problem.
I suggest you try the procedure described in the article and see if it helps.
Error: Windows Explorer has stopped working
http://support.Microsoft.com/kb/2694911/en-usNote:
1) data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.2) after the boot minimum troubleshooting step, read the sections "How to reset the computer to start as usual after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.
3) when you do the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.
4) note that it takes as much time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.
Hope this information helps. Answer the post with an up-to-date issue report to help you further.
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Windows Explorer does not work properly and hold all the time
I have Windows 7 Professional as a platform. In the end, I find windows Explorer does not correctly and hold all the time. Pls advise on how to solve this problem. Note I am not a computer Savvy and I need a step by step approach.
Thank you for your time and enjoy your time.
.
Hello
Use the startup clean and other methods to try to determine the cause of and/or
eliminate problems.---------------------------------------------------------------
References to Vista also apply to Windows 7.
What antivirus/antispyware/security products do you have on the machine? Include
everything you've ALWAYS had on this machine, including those you have uninstalled (they
remains of leave behind which can cause strange problems).----------------------------------------------------
Follow these steps:
Try these to erase corruption and missing/damaged file system repair or replacement.
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows
Vista or Windows 7
http://support.Microsoft.com/kb/929135Use advanced tools to solve performance problems in Windows 7
http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/Problems with the overall speed of the system and performance
http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes without doing anything-
then right click on taskbar - task manager - take a look at stored by -
Process - Services - this is a quick reference (if you have a little box on)
Lower left - show for all users, then check that).How to change, add or remove startup programs in Windows 7
http://www.SevenForums.com/tutorials/1401-startup-programs-change.htmlIs a quick check to see who are loading method 2 - using MSCONFIG
then after a list of these here.
--------------------------------------------------------------------Tools that should help you:
Process Explorer - free - find out what files, registry keys, and other objects
processes have open, which DLLs they have loaded and more. This unique
powerful utility will show you even owned by each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspxAutoruns - free - see what programs are configured to start automatically
When your system boots and you connect. Autoruns also shows you the complete list
locations of registry and files where applications can configure start automatic settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor file system, registry, process, thread and DLL
activity in real time.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspxThere are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspxWhatsInStartUP - free - this utility displays the list of all applications that are
loaded automatically when Windows starts. For each application, what follows
the information is displayed: Type of startup (registry/Startup folder), Command - Line
Channel file, the product name, Version, company name, location in the registry or
file system and more. It allows you to easily disable or remove unwanted programs
that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.htmlThere are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.htmlWindow Watcher - free - do you know what is running on your computer? Maybe
not. The window Watcher says it all, every window created by each execution of the statement
program, if the window is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.aspMany excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/===========================================
Think about it an absolute must - manually update your drivers.
Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded
on your system. For each driver in the list, additional useful information is
Poster: load address of the driver, description, version, product name,.
company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit Maker as replacements and system manufacturer of device which are
the most recent. Control Panel - write - graphics card - device manager
the brand and complete model of your video card - double click - tab of the driver-
Note the version information. Now click on UPdate Driver (this can do nothing
MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
This will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard
If there are 3rd party with their own software and drivers and the other main device drivers
you have.Now, go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restore)
and site (Realtek, Intel, Nvidia, ATI, for example) and get the manufacturer and device
their latest versions. (Look for the system to update the BIOS, Chipset and software updates
Site of the manufacturer here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN -.
REBOOT after each installation.Always check in the Device Manager - drivers tab to be sure the version you are
installation actually appears. This is because that some rollback of drivers before the
later is installed (particularly that audio drivers) so install a driver - reboot.
Make sure that it is installed and repeat if necessary.Repeat to the manufacturers - BTW to the device makers DO NOT RUN THEIR
SCANNER - check manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmInstallation and update of drivers under Windows 7 (updated drivers manually using
the above methods is preferable to ensure the latest drivers from the manufacturer of system
and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.htmlIf you update the drivers manually, then it's a good idea to disable driver facilities
in the updates of Windows, which leaves on Windows updates, but it will not be installed
pilots who are generally older and cause problems. If updates provides a new
driver then hide it (right click on it) and then go get new ones manually if
you want.Stop Windows 7 to automatically install device drivers
http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/How to disable automatic driver Installation in Windows 7 / Vista
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for the)
Professional, comprehensive and Enterprise edition)
http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/===========================================
Refer to these discussions because many more excellent advice however remember to check
your antivirus, the main drivers and BIOS update programs and also to solve problems
with the first method cleanboot.Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-usPerformance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Windows Vista Ultimate - Windows Explorer does not work after a critical update.
I greeted Windows install a critical update. Since then, I have a program that I run at startup that does not start. I tried to restore to a point before the update, but Windows Explorer guard stop and restart, then I can't navigate to the backup and restore Vista application. I can't access the backup and restore in Mode safe either. I tried to launch the Vista installation disc, to try to repair Windows, but I have the same problem with Windows Explorer (stop and restart). Is it possible to repair Windows Explorer? or is there a solution?
Hello Robsew,
Try this...
http://support.Microsoft.com/kb/318378
You may have to reinstall or repair Internet Explorer in Windows Vista and Windows XP if you have problems with Internet Explorer because of damaged files or lack of registration data. You can also decide to reinstall or repair Internet Explorer 6 to resolve problems with Outlook Express in Windows XP.Methods to follow for Internet Explorer 7 or Internet Explorer 8 method 1: reset Internet Explorer settings if you have Internet Explorer 7 or Internet Explorer 8 is installed, you can repair damaged files or missing information of registration in Internet Explore 7 or Internet Explorer 8. To do this, follow these steps:- Start Internet Explorer.
- On the Tools menu, click Internet Options.
- On the Advanced tab, click reset.
- In the Reset Internet Explorer settings dialog, click reset to confirm.
Method 2: Reinstall Internet Explorer 7 or Internet Explorer 8 to download and reinstall Internet Explorer 7 for Windows XP, visit the following Microsoft Download Center Web site:
http://www.Microsoft.com/downloads/details.aspx?FamilyId=9AE91EBE-3385-447C-8A30-081805B2F90B (http://www.microsoft.com/downloads/details.aspx?FamilyId=9AE91EBE-3385-447C-8A30-081805B2F90B)To download and reinstall Internet Explorer 8 for Windows XP, visit the following Microsoft Download Center Web site:
http://www.Microsoft.com/Windows/Internet-Explorer/?OCID=ie8_s_ad7fa1d4-a75b-4df7-ad63-f581977282a8 (http://www.microsoft.com/windows/internet-explorer/?ocid=ie8_s_ad7fa1d4-a75b-4df7-ad63-f581977282a8)Good day...!
Best regards, Sohail Patel "MCSE 2003 | ITILv3 | "A journey of a thousand miles begins with a first step."
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Opening of more than 15 files with Windows Explorer does not work.
Under XP, I used to be able to open several files in Notepad, at the same time. Now with Windows 7, I am limited to 15. Is there a way to make Windows 7 behave like XP in this regard?
This is incorrect. There is always a way, here is the solution: http://support.microsoft.com/kb/2022295/
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Help, INternet explorer does not work after windows update
One day, the computer automatically downloads and installs the programs that are recommended by microsoft windows.
After installation, my INternet explorer does not work.It reads:
Windows could not access 'ie.redirect.hp.com '.
Windows received an HTTP error message: 403 (refused).
-> If this problem is consistenly prevent windows to connect to several sites on the Internet, contact your network administrator or your ISP.Then I click ok, and then try to go on 'www.google.com '.
It still does not work, so I click on diagnose connection problems
This time, it reads:Windows not found no problem with the network connection on this computer.
You want to report the problem to Microsoft? Additional details about what went wrong can help create a solution. The report will be sent the next time you go online.
Send informationBut when I send, I can not because I have Canon go online on my Internet Explore.
When he first stopped working, I could use the system restore, but after a few months I dropped and now I can't restore the system to a place that it worked fine.I also know that this problem is not the administrator of network or something like that because I downloaded Firefox when IE stopped working, and Firefox works fine.
I tried everything, but I can not do it by myself, so help please!
@ceda only: See...
Help: I got hacked. Now what should I do?
http://TechNet.Microsoft.com/en-us/library/cc700813.aspxBackup of personal data (which none should be considered 100% reliable at this point) then do a format and clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!
HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307
Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or a network otherwise and before using a USB key that is not brand new, or has not been freshly formatted:
4 steps to help protect your new computer before going online
http://www.Microsoft.com/security/pypc.aspxOther useful references include:
HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121cHOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2bTip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029
NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).
Norton Removal Tool
FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exeMcAfee Consumer product removal tool
http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exeSee also:
Measures to help prevent spyware
http://www.Microsoft.com/security/spyware/prevent.aspxMeasures to help prevent computer worms
http://www.Microsoft.com/security/worms/prevent.aspxAvoid fake security software!
http://www.Microsoft.com/security/antivirus/rogue.aspx~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
-
Hello, my computer is having a lot of problems, which started last night. Here are the things that are run:
-Windows Explorer does not respond
-Computer cannot disconnect correctly: down/restarts when I close the computer says "disconnect" for hours.
-Cannot use the system restore and may not even start from Safe Mode command prompt
-Safe mode does not load
-No applications work, apart from web browsers, and AVG.
-Cannot access the drivers, to make anything back.I added not all strange programs and I do not think it is malware, but I can't actually run my anti-malware program. My computer is running really hot, what he has always done and I keep it high and the fan not covered (I'm broke, can't afford a fix of the computer, or the new computer). Please talk is profane. I'm not all that techno. THANKS FOR ANY HELP!
The model is:
M8622 laptop Gateway
Vista Home Premium 32 BitSo I reinstalled everything, and even though it's a pain, my computer is normal again! Must have been a virus.
Thank you very much for your help!
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Installation of Windows service does not work after Explorer 9 uninstallation and reinstallation of 8. I followed several suggestions on this forum, but still no luck. I ran the SFC system twice, who told me he had corrupted files. "Some have been repaired and some might not be." I then went in the event viewer after a start to the top and he stated that the 'Adobe APM service' is not found. Also the "hpqddsvc' and the 'gupdate' is not found. He tries to install something every time I start, but he abandoned. I checked whether the system is on and disabled. It's on. There are a lot of small problems, but my main concern is the Adobe program. I tried uninstalling and reinstalling Adobe, but still get an error message that the Windows Installer Service could not be accessed. Other suggestions?
Hello
I suggest you follow the link and check.
How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer
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Windows Vista does not work - cannot open Control Panel control and IE
original title: Windows Vista does not work properly.
Hello
I have Windows Vista Home Premium running on Lenovo laptop. Recently, I cann't open the browser IE, the same panel. I don't have a Vista CD. But I have the product key provided with the laptop. Please, help me to make it fully operational as before.
Assuming that you can always connect to your computer in normal mode:
Run a check of the filesystem to find corrupted files and repair them if possible.
Start button > Search box type cmd > look up, do a RIGHT click on cmd.exe > click run as
Administrator > in this window type cmd black and white, on the
flashing fast sfc/scannow > press the ENTER key.
Note: there is a space between
'sfc' and ' / '.
To sit and wait. It will take time.
When finished, exit the cmd window.
Reboot (restart your computer)After that, check if you can run the computer as well as to access the IE.
If IE still does not work, use the following tutorials...1 Internet Explorer does not start or stop responding
http://support.Microsoft.com/kb/926449
Note: It has an auto FixIt application. Use it.2. Internet Explorer Add - ons problem when IE hangs or freezes
http://support.Microsoft.com/mats/ie_freezes_or_crashes/en-us
Note: there also an Fix It self.3. to resolve network connectivity problems in Internet Explorer
http://support.Microsoft.com/kb/936211 -
Windows Explorer does not open
Windows Explorer does not open when I go into My Documents it tell me that Windows Explorer has encountered a problem and needs to close. When I go to the report and do not understand but the basics are "error 0xc0000005" and "hpswp_bho.dll" also I can't open the control panel either. I just installed a new HP Photosmart printer all-in-one wireless.
Help, please
Concerning
Joan BuchananHi Joan57,
Hpswp_bho.dll
is a ColaBrowser.dll belonging to HP Smart Web Printing to Hewlett-Packard.You will need to uninstall it check if it works and if it works contact HP for more information.
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think. -
Separated from this thread.
I have almost the same problem, + my windows update does not work.
Everything really slows down my PC
Here are my results with MGAD
Help please..!
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - YG69F - 9M66D-PMJBM
The Windows Product Key hash: /kehptF9HHVxM5d8dUnqgcfndXw =
Windows product ID: 00426-OEM-8992662-00497
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A4E726A5-77E8-42E6-AE5F-6F881531F528} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110408 - 1631
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 103 blocked VLK
Microsoft Office Enterprise 2007 - 103 blocked VLK
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: E:\Users\Andersons family Inc\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{A4E726A5-77E8-42E6-AE5F-6F881531F528} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 32 *-*-*-*-PMJBM 00426-OEM-8992662-00497 2 S-1-5-21-2881089878-228829905-3463415677 MSI MS-7369 American Megatrends Inc.. V2.0 20070612000000.000000 + 0000F5E3007018400F8 0426 0409 FLE Standard Time(GMT+02:00) 0 3 103 103 Microsoft Office Enterprise 2007 12 fFic3JgCreGGRxyF8uMWB4R4Jcg = 89388-707-1528066-65178 14 ACD7202654E586 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600497-02-1062-7601.0000-0032016
Installation ID: 013476459360581333553453351230301256370565945071587434
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: PMJBM
License status: initial grace period
Time remaining: 11640 minute (s) on (8 day (s))
Remaining Windows rearm count: 4
Time to trust: 2016.01.03. 14:38:33Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: not registered - 0x80070005
Output beyond bitmask:--> HWID data
Current Hash HWID: NAAAAAIABAABAAEAAQABAAAAAQABAAEAJJQI2ASjydWksfYW8iziSz7piA6N7xiXME7I9A ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC1118 APIC 061207
FACP 061207 FACP1118
MCFG 061207 OEMMCFG
061207 OEMB1118 LASRYVITRAGEA copy of Lenovo OEM of Windows 7 Ultimate has been installed on a computer with a card mother MSI previous to the introduction of Windows 7... Copies of Lenovo OEM windows are approved by Microsoft for use only with a new Lenovo computer.
The copy installed Windows 7 is a counterfeit. You must purchase a new copy of Windows or to revert to the original copy installed on the computer when it was bought new.
OGA data-->
Office status: 103 blocked VLK
Microsoft Office Enterprise 2007 - 103 blocked VLKYou have Microsoft Office Enterprise 2007 is approved for use by large companies, which is not normally found on a computer at home. The permit holder must validate the license. Until it is validated, you will not be able to update to Microsoft Office. If the holder of the license is your employer, you should seek their help, otherwise the software must be removed from your computer.
-
Original title: Signature Collision?
I'm having hard to the installation of a second external drive. I use Windows 7 Ultimate RC. There was a WD 1 TB drive My Book already installed - healthy and works very well. The problem occurred after installing a second WD 1 TB my book reader. I followed all the instructions, pluuging the drive to a USB hub. Windows found the disk, installed drivers and reported the new drive ready for use.
Windows Explorer does not see the new drive. Devices and printers shows 2 external drives from WD. Disk Management shows as 2 drives, but the second disk is offline because of a 'Signature' Collision
Each player works very well if it's the only drive plugged in. "Eject My Book" does not work because a program (or more) are to use the player in the background (Windows or Norton).
I installed the latest firmware and I'm still having this problem. I've been emailing WD with this problem and they are running out of ideas.
Can anyone help?
Thank you
Comatose13Hello Comatose13,
There is an old article of KB in Windows XP that has been recently updated with additional measures to solve this kind of problem. The KB covers Windows XP, Windows Vista and Windows 7 with step by step methods. See if that helps.
http://support.Microsoft.com/kb/330140
Bobby
-
I got a report that my drive was in imminent danger of failure. Bought and made a direct disc-copy of the old disk cloning. Everything seems to work fine, but now I'm getting the pop up that says Windows is "not true." Windows shows as active, and nothing I've tried will stop the pop-up. Worse, Windows Update does NOT work, and without running a few updates, I'm dead in the water for the use of new devices.
I ran MGADiag. Here is that content. Any help is greatly apprectiated!
----------------------------------------------------------------------------------------------------------
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - QCPVQ - KHRB8-RMV82
Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
Windows product ID: 00359-OEM-8992687-00095
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F8417B78-D747-4A8A-9ED2-D65405A9DA4E} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
Microsoft Office Home and Student 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005_B4D0AA8B-920-80070057Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{F8417B78-D747-4A8A-9ED2-D65405A9DA4E} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-RMV82 00359-OEM-8992687-00095 2 S-1-5-21-3615725035-2700926363-1652036055 Dell Inc.. Inspiron 1545 Dell Inc.. A11 20090827000000.000000 + 00070FD3607018400F8 0409 0409 Central Standard Time(GMT-06:00) 0 3 DELL WN09 100 100 Microsoft Office Enterprise 2007 12 64BC76978749586 GW6PzcEVEDTVKeO5Ym5UUm41dBk = 89388-707-0441865-65594 14 100 Microsoft Office home and Student 2007 12 19 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3312009
Installation ID: 004293808462381663381400261494038926624675101980836995
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: RMV82
License status: licensed
Remaining Windows rearm count: 3
Trust time: 22/06/2015-13:55:06Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 6:22:2015 11:15
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current Hash HWID: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAeqj + MrAO2jOkW3YOKB9UbRq90qZGyg ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
WN09 DELL SLIC
SSDT PmRef CpuPmThis may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-
Intel rapid storage driver installation
try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194
(you want the download of iata_enu.exe)
Once complete, please restart twice, then after another MGADiag report.
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