Windows Explorer has stopped working... then restart... only when I try to delete something!

I'm running Windows Vista Business 2007.  I have not had problems with my computer until my computer has been infected with the Malware last week.  The malware has been removed.  The problem I have is when I try to delete a file, the shortcut on the desktop or do anything, I get a display box that appears and says "Windows Explorer has stopped working... Windows is looking for a solution to a problem." Then another presentation box appears and says "Windows Explorer restarts... "and it restarts.  The file will not be deleted. I tried to delete files in multiple places and using several methods of deletion (button Delete, right click and delete, move, delete, etc.)

I tried many actions listed on the support forums and nothing has worked yet.  When I first upgraded to windows I had to turn off user account control because it was originally the System unstable and would not allow updates to install. I made on and off again, but it does nothing to help with that.

ANY INFO on my problem would be greatly appreciated!

Search for malware that were missed, as suggests.

Many times when someone experiences this problem, it may be due to add-ons explore or shell extensions. Consider using Sysinternals Autoruns or ShellExView. Disable Add-ons and non Microsoft shell extensions and verify the behavior.  If he went, reactivate the disabled extensions/add-ons, one at a time and see if you can identify who may be liable.

Try a clean boot, or boot into safe mode.  The behavior persists?

Another option could be to consider the establishment of the hierarchy of the following registry keys in the registry:
HKLM\Software\Microsoft\Windows\Windows error Reporting\LocalDumps\explorer.exe\
In the explorer.exe key, create a REG_EXPAND_SZ value named DumpFolder and set the value to%systemdrive%\localdumpsdata.  Ensure that the %systemdrive%\localdumps file exists, and then cause the crash to happen.  It must be a dump file in %systemdrive%\localdumps. Download the dump on your SkyDrive file and provide a link.
(Letter is an environment variable that represents the system drive, usually C:.)

Tags: Windows

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    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • HOW TO FIX: "windows Explorer has stopped working" / "windows restarts.

    HOW TO FIX: "windows Explorer has stopped working" / "windows restarts.

    Hello

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
    on this machine, including those you have uninstalled (they leave leftovers behind which can cause
    strange problems).

    ----------------------------------------------------

    Follow these steps:

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ==========================================

    After the foregoing:

    How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.Microsoft.com/kb/929135
    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to check and change Vista startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    Hope these helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Help! My computer Dell laptop keeps telling me that Windows Explorer has stopped working. After that another pop up immediately comes up saying Microsoft restarts. Any ideas?

    Help! My computer Dell laptop keeps telling me that Windows Explorer has stopped working. After that another pop up immediately comes up saying Microsoft explore restarts. It does not give me enough time to get what in the start menu, I was able to start the virus scan twice but it does not end. When I run it in safe mode, it continues to be. Any ideas? I was able to access the control panel through the Task Manager, but it doesn't seem to be any abnormal process running.

    Hi Roar4life88


    1. for how long have you been faced with this problem?
    2. did you of recent changes on the computer?

    Method 1:

    You can perform a scan SFC and check. To Perform a Scan SFC -

    a. click Start, click programs, on Accessoriesprincipally made, right click guestand then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click Allow
    b. type the following command and press ENTER:
    sfc/scannow
    A message appears indicating that "the system scan will start. Be patient because the scan can take some time.
    c. If all files require a SFC replace will replace them. You may be asked to insert your Win7 DVD for this process to continue.
    d. If everything is correct you should, after the scan, see the following message "resource protection Windows not found any breach of integrity".
    e. once the scan is finished, close the command prompt window, restart the computer and check.

    Check the link below for further guidance on scan SFC - mentioned
    http://support.Microsoft.com/kb/929833

    Method 2:
    Also I suggest you to check if you are facing the same question in the user account new or different administrator account.  You can create a new user account on your computer, and then check.

    Create a new user account-
    http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

    If you are not faced with the same question in a new user account, you can view the link below and use the steps provided to fix a corrupted - user profile
    http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

     

    I hope this helps.

  • Even with safe mode Windows 7 error "Windows Explorer has stopped working". Screen is blank with only the specified cursor.

    Using Win 7 Home 64 bit:
    After the connection, I get "Windows Explorer has stopped working" its InPageError says in details
    Auto check solution online does not come to the top with a solution
    the screen is black nothing happens.

    I opened in safe mode, same problem.

    the only thing I can do is ctrl/alt/del and open Task Manager. When I tried to open the new task... Task Manager stopped working

    Request of guid, how to solve this problem. The problem started last night.

    The laptop is Lenovo G550
    Operating system: Win 7 64-bit service pack 1 - home edition

    I can email a screenshot is necessary for the InPageError
    Error state code: c0000185
    Type of media loopholes: 00000003
    OS Version:6.1.7601.2.1.0.768.3
    Locale ID: 1033
    More information 1:c785
    More information 2:c785ae48d9bd3e84e80fe64557c132ac
    Information additional 03:58 d 5
    More information 4:58d5c6fbf156506f476a5bd1fc86cfbf

    Hello

    This problem may be due to one of the following problems:

    • You are using an outdated or corrupted video driver
    • System files on your PC can be damaged or do not correspond with other files
    • You may have an infection of viruses or malware on your PC
    • Some applications or services that are running on your computer may be responsible for Windows Explorer to stop working

    Try the following steps:

    Method 1:

    Try the steps of error: Windows Explorer has stopped working

    Note: the data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

    Important: the data available on bad sectors may be lost when chkdsk attempts to repair your hard drive.

    Note:

    Ignore them perform a upgrade in Place the link above.

    Also ignore the safe mode and clean boot.

    Method 2:

    We will try to start the computer in mode low resolution and check the status of the issue.

    Low resolution starts Windows using your current video driver, and using the parameters of frequency low resolution and refresh. You can use this mode to reset your display settings.

    Refer to the section:

    Turn on the video resolution (640 × 480)

    You can also check: why is my screen black when I start Windows 7?

    Registry warning: the following steps include changing the system registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article:

    Backup and restore

    http://Windows.Microsoft.com/en-us/Windows7/products/features/backup-and-restore

    It will be useful.

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