"Windows Explorer is not responding".
Immediately after, and since I've upgraded to Windows 7, I started frequent and temporary system freezes. Finally, I get a dialog box titled "The Explorer Windows not responding", with three options: restart the program, close the program or wait. This happens primarily (but not always) after clicking a Start Menu item. Is this a known issue? Is there a solution? Thanks for any help you can offer. BTW, I ran SFC/scannow utility with no problems found.
It is usually a result of malware (malware: like a virus or worm) that has infected your computer. I suggest that start you by running a full scan with your virus scanner. If you don't have (or don't want to pay for updates) Microsoft Security Essentials is free at microsoft.com/security_essentials.
Tags: Windows
Similar Questions
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Satellite L300-215: windows Explorer does not respond after recovery
Hello
I got a blue screen - don't know what error message was and then stop.
I realized the recovery process to return to output from the computer in the box, but when I start I only go as far as office and then "windows Explorer is not responding".Anyone have any ideas?
Also if it is a disk failure hard can easily replace the hard drive and the boot of my recovery disks
Ta
> Also if it is a disk failure hard can easily replace the hard drive and the boot of my recovery disks
Yes, easy to replace the HARD drive.
It takes a HARD drive 2.5 SATA for this laptop.But I recommend that you check the first HARD disk using a tool called Drive Fitness Test... Use google to get this software
Here are a few examples how to replace the HARD drive on the different laptop models:
http://forums.computers.Toshiba-Europe.com/Forums/Forum.jspa?forumid=116 -
Hello, my computer is having a lot of problems, which started last night. Here are the things that are run:
-Windows Explorer does not respond
-Computer cannot disconnect correctly: down/restarts when I close the computer says "disconnect" for hours.
-Cannot use the system restore and may not even start from Safe Mode command prompt
-Safe mode does not load
-No applications work, apart from web browsers, and AVG.
-Cannot access the drivers, to make anything back.I added not all strange programs and I do not think it is malware, but I can't actually run my anti-malware program. My computer is running really hot, what he has always done and I keep it high and the fan not covered (I'm broke, can't afford a fix of the computer, or the new computer). Please talk is profane. I'm not all that techno. THANKS FOR ANY HELP!
The model is:
M8622 laptop Gateway
Vista Home Premium 32 BitSo I reinstalled everything, and even though it's a pain, my computer is normal again! Must have been a virus.
Thank you very much for your help!
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Windows Explorer issue-windows explorer does not respond
I am trying to access my files from downloads, and I marked that windows Explorer is not responding and then, he's looking for a solution that is always restart windows Explorer and the problem repeats! Help
Installs
Original title: windows Explorer questionHello
(1) have you made changes before the start of this issue?
(2) what is the exact full error message?
See the link below:
Explorer Windows stopped working
I hope this helps.
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Windows Explorer is not responding. you want to wait, close or restart the program
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas:
- You have problems with programs: WINDOS VISTA
- Error messages: WINDOWS EXPLORER IS NOT ANSWER
- Recent changes to your computer
- What you have already tried to solve the problem
Hello
What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems).----------------------------------------------------
Follow these steps:
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.htmlA quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
--------------------------------------------------------------------Tools that should help you:
Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspxAutoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspxThere are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.htmlThere are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.htmlWindow Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.aspMany excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/===========================================
Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx===========================================
Refer to these discussions because many more excellent advice however don't forget to check your antivirus
programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
first.Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-usPerformance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3Hope these helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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Windows Explorer is not responding or crashes
I was one of the lucky ones with Vista; never had any problems until this past Saturday. My computer is mainly used for the type of medical transcription. I do using WavPedal and logging on the computer system of my clients through networks (drive Z mapping). I also use Microsoft Office 7. In my sandbox, I generally reduced my access to the patient of my clients files, WavPedal and Office 7. Usually, 7 Desktop is maximized for type. Saturday, Windows Explorer started to freeze or does not for a period of time (or at all) when I would switch from one program to another in my taskbar. It's NEVER happened before. Any 'gray out' and I gives me the options of closing, restarting or waiting for windows Explorer. I can usually restart Windows but sometimes programs don't always work again immediately or not at all and I have to sometimes restart using ctrl/alt/delete. This is not only frustrating, but slowly to the bottom of my productivity.
I have tried EVERYTHING I can think of to solve the problem, i.e. scan disk, Defrag disk, registry, cleaning, removal of old files, all to nothing does not. ANY OTHER SUGGESTIONS?
Thank you
Often, a certain instability in Windows Explorer is due to the defective shell extensions and addons.Consider using Sysinternals Autoruns or ShellExView. Disable Add-ons and non Microsoft shell extensions and verify the behavior. If he went, reactivate the disabled extensions/add-ons, one at a time and see if you can identify who may be liable.Try a clean boot, or boot into safe mode. The behavior persists?Any luck you have installed Groove? (Check the entries with Autoruns) -
Original title: virus Possible?
I am running Windows Vista Home Premium on a Toshiba laptop. The last time I tried to stop it, it froze (got as far as the last screen showing 'close', then didn't). The next time I turned it on the desktop would not load completely (white screen, no desktop icons, accesses start bar) and if I click on the desktop I get a message saying "Windows Explorer is unresponsive. I tried to scan antivirus, but that also froze. I ran Microsoft defender several times, and it always freezes on C:\windows\system32\cmd.exe. While I can access internet Explorer, I can't click on the links that would open a new page (gel once more). Finally I can't yet do a reboot or a full stop. If it's a virus, how can I solve the problem when no anti-virus software is running?
Any help would be greatly appreciated! I just moved across the world and have little knowledge of computers (but I'm much less following the instructions!). The last thing I need is for my laptop to be drunk so I can't communicate with the House...
Hello
Since you have had that protection antivirus in the next message will be methods to
carefully check for malware.TrendMicro must be uninstalled and replaced<- this="" is="" a="" must="" do!="" if="" you="" have="">->
problems to check with TrendMicro.Instructions/TrendMicro removal tool
http://eSupport.trendmicro.com/1/How-do-I-remove-old-or-new-versions-of-trend-micro-products-in-my-comp.aspxHow can I uninstall my Trend Micro program removal tools fail?
http://eSupport.trendmicro.com/pages/how-do-I-uninstall-my-trend-micro-home-and-Home-Office-program-if-the.aspxList of tools to clean/uninstall anti-malware programs
http://answers.Microsoft.com/en-us/protect/Forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-C05D-4546-8788-0aa4c25a1f91Uninstallers (removal tools) for common antivirus software
http://KB.eset.com/esetkb/index?page=content&ID=SOLN146------------------------
Here's what I use and recommend: (these are all free and very effective versions.)
Avast and Prevx proved extremely reliable and compatible with all I have
launched on them. Microsoft Security Essentials and Prevx have also proven to be very
reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.Avast Home free - stop any shields is not necessary except leave the file system, Web,.
Operational network (Script and behavior are also recommended in Ver 6 +).Prevx - Home - free
Windows Firewall
Windows Defender (is not necessary if you use MSE)
Protected IE - mode
IE 8 - SmartScreen filter WE (IE 7 phishing filter)
I also IE always start with asset if filter InPrivate IE 8.
(It may temporarily turn off with the little icon to the left of the + bottom
right of IE)Avast - home - free - 7.x stop shields you do not use (except files, Web, network, &)
Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
disabled - click OK
http://www.avast.com/free-antivirus-downloadOr use Microsoft Security Essentials - free
http://www.Microsoft.com/Security_Essentials/Prevx works well alongside MSE or Avast
Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp?prevx=Y<-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspAlso get Malwarebytes - free - use as scanner only. If you ever think malware and that
would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
(not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
never find anything of note that I started to use this configuration.
http://www.Malwarebytes.org/products/malwarebytes_free=======================================
Do not type the sfcdetails command, copy and paste.
Many files that SFC cannot resolve are not important.
Start - type in the search box-> find CMD in top - click right on - RUN AS ADMIN
put the command from below (copy and paste) in this box and her and then press ENTER.
findstr/c: "[SR]" %windir%\logs\cbs\cbs.log > sfcdetails.txt
who creates the sfcdetails.txt file in the folder that you are in when you run it.
So if you're in C:\Windows\System32 > then you will need to look in that folder for the file.
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
in Windows Vista
http://support.Microsoft.com/kb/928228This creates sfcdetails.txt in C:\Windows\System32 find and you can post the errors in a message
here. NOTE: there are probably duplicates so please only post once each section error.You can read the newspaper/txt files easier if you right click on Notepad or Wordpad then RUN AS ADMIN - then
You can navigate to sfcdetails.txt (in C:\Windows\System32) or cbs.log (in C:\Windows\Logs) as needed.
(You may need to search sfcdetails.txt if it is not created in the default folders.)=================================================================
Did you do checks memory and updated the BIOS, chipset of low level drivers and major
embedded and separate device drivers?I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
Explorer Windows Vista is not responding
Today, I turned on my laptop which runs Windows Vista.
After you connect the
"Can I Explorer is not responding" opens, I wait and let close self.
When I press the Windows button, "Windows Explorer is not respondiupng" returns, this time I click Cancel.
Sometimes aftser 5 seconds once again.
I try to type something in, but I can't.
I can't do anything.Can someone please?
I've solved this by removing the account I was and by creating a new Admin account and clicked on the files to keep.
-
Windows Explorer does not and sound problems
I'm running Vista (home edition) on a laptop and I'm having problems with my windows Explorer. The other day it was working fine and I have updated to service pack 2, after he installed my computer went crazy! My exporer windows keeps "not responding" and whenever he "closed the program" my office went nuts it shows not all of the icons (on my desktop) until I raised the Task Manager and the taskbar kept resetting itself to I don't know what. I would go in the taskbar properties and sometimes he let me check the power, network and sound icons and sometimes it would be grey so I could not. I uninstalled the update and it seems to work very well a bit, windows Explorer still fails sometimes well. What is really bugging me, is that a previous update messed with my sound, so sometimes I have to go into the Device Manager and disable then enable the sound to get it back (the driver is up-to-date). But sometimes the Explorer is not responding so I feel like I'm going in circles! The other problem is that after installing service pack 2 is my computer guard with "unexpected cases" and it still occurs even after uninstalling service pack 2. Does anyone have any ideas what the hell is happening? I ran all my software, adware, spyware viruses and everything else so I know that my computer is clean. It is service pack 2 or is it my computer? Also, I have an idea of what I'm doing, so I'm not a complete fool. Any help would be greatly appreciated! Sorry if this is in the wrong forum, I don't have my 5 cups of coffee yet this morning.
Hello, POOLMASTER7
Try to do an analysis of the file system to verify inconsistencies. Go to start, all programs, accessories, tools system right click on command prompt and choose Run as administrator. You may be prompted to continue. In the command prompt type the following command, press on enter and let us know the results: sfc/scannow
Thank you.
David
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
When I click on the internet Explorer is not responding
When iclick vid inter net explore is not responding. and iam trying to go to the address bar of mydocuments & type msn.com .but he showed a message, windows cannot find not (null) pls sure type address again what is the problem
Try to open the internet Explorer addon mode and see if the problem persists.
Open IE in Mode without modules:
Open IE-> tools-> Internet Options-> programs-> Manage Add-ons-> select Addons and turn it off-> restart IE.
You can also click with the right button on IE and select properties to reach addons.
-
I installed the latest update required for my iphone ios 6 a few days ago, and now when I try to download pictures from my iphone to my PC (via USB connection), the PC does not see the iphone. iTunes sees it yet, but windows Explorer does not work. It seems that some setting has been broken through the update of ios. A way to solve this problem?
Restart the computer and the iPhone. Unlock the iPhone before connecting it to the computer. Any change?
TT2
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Windows Explorer does not work in 'normal', in "Safe Mode" Mode or in "clean boot". Same 'Fix it' does not. How can I fix this problem? I have Win 7, 64 bit. Thank you.
Hello
1. do you receive any error messages?
2 has there been any changes made on the computer before the show?Method 1:
If this solves the problem, you can run check and the (SFC) System File Checker tool. SFC scan would be a system file corrupt on the computer search and replace.How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833Method 2:
If the problem persists, you can create a new user account and check if the problem still persists.Create a user account
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-accountIf the problem is resolved in the new user account, you may have corrupted profile.
Here is the link for troubleshooting a corrupted profile, you can follow the steps mentioned in the link.
Difficulty of a corrupted user profile
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profileMethod 3:
If the problem persists you can scan your computer anti-virus using the Microsoft Safety Scanner.
Microsoft safety scanner will help us to get rid of software viruses, spyware and other malicious software.
The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
Warning: If you run the antivirus program that is infected by the virus scan will get deleted. Therefore, reinstall the program. Also, if files and folders are affected by the virus, while they might even get deleted.
I hope this information helps! -
Windows Explorer does not open
Windows Explorer does not open when I go into My Documents it tell me that Windows Explorer has encountered a problem and needs to close. When I go to the report and do not understand but the basics are "error 0xc0000005" and "hpswp_bho.dll" also I can't open the control panel either. I just installed a new HP Photosmart printer all-in-one wireless.
Help, please
Concerning
Joan BuchananHi Joan57,
Hpswp_bho.dll
is a ColaBrowser.dll belonging to HP Smart Web Printing to Hewlett-Packard.You will need to uninstall it check if it works and if it works contact HP for more information.
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think. -
Original title: Signature Collision?
I'm having hard to the installation of a second external drive. I use Windows 7 Ultimate RC. There was a WD 1 TB drive My Book already installed - healthy and works very well. The problem occurred after installing a second WD 1 TB my book reader. I followed all the instructions, pluuging the drive to a USB hub. Windows found the disk, installed drivers and reported the new drive ready for use.
Windows Explorer does not see the new drive. Devices and printers shows 2 external drives from WD. Disk Management shows as 2 drives, but the second disk is offline because of a 'Signature' Collision
Each player works very well if it's the only drive plugged in. "Eject My Book" does not work because a program (or more) are to use the player in the background (Windows or Norton).
I installed the latest firmware and I'm still having this problem. I've been emailing WD with this problem and they are running out of ideas.
Can anyone help?
Thank you
Comatose13Hello Comatose13,
There is an old article of KB in Windows XP that has been recently updated with additional measures to solve this kind of problem. The KB covers Windows XP, Windows Vista and Windows 7 with step by step methods. See if that helps.
http://support.Microsoft.com/kb/330140
Bobby
-
Don't click Desktop error "Windows explore does not work.
Original title: Do not click on the desktop.
My desktop computer has worked fine and now all of a sudden I am unable to click anywhere on the desktop. I am running windows 7 64 bit. If I click on the desktop, it will be then to come crash with the message Windows explores does not work then he'll recover. Other differences is that all desktop backgrounds are brighter and it disappears once it restarts, but returned about 5 seconds later. That I can not click once again. Are there any suggestions? I tried to start clean and had no success?
Hi Nicolas,.
I appreciate your efforts to solve the problem.
I suggest you try the procedure described in the article and see if it helps.
Error: Windows Explorer has stopped working
http://support.Microsoft.com/kb/2694911/en-usNote:
1) data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.2) after the boot minimum troubleshooting step, read the sections "How to reset the computer to start as usual after a clean boot troubleshooting" in the link provided to return the computer to a Normal startup mode.
3) when you do the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.
4) note that it takes as much time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.
Hope this information helps. Answer the post with an up-to-date issue report to help you further.
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