Windows Firewall problem - unable to start service. [FIXED]

THIS PROBLEM HAS BEEN FIXED! Thank you! SEE MY LAST POST FOR MORE DETAILS.

I am running Windows 7 Professional 64 bit. I use Malwarebytes' Anti-Malware for a while and we had no problems with the software.

I tried to start the Windows Firewall service for the last couple days. After some research (with no response), I tried several steps.

Evertime I try to turn on the Windows Firewall through Control Panel, I get this error:

"Windows Firewall cannot change some of your settings.

0x8007042c error code. »

First, I checked the Services. This is what I found.

-Windows Firewall (automatic)

-Engine of Filtring basis (Auto)
-Windows Firewall authorization driver (missing)

Then I tried sfc/scannow in a prompt (run as administrator). This was the result.

"Start system analysis.  This process will take time.

Start of the phase of verification of the scanning system.
Full check of 100%.

Windows resource protection found no violation of integrity. »

Then, I went in the management of the computer and found that Windows Firewall authorization driver has a yellow top brand scream icon. Right click and clicking on properties gave this:

Under the general tab:

Device type: drivers Non Plug-and-Play

Manufacturer: unknown

Loactaion: unknown

Status of the device: this device is not present, is not working properly or is not all its drivers installed. (Code 24)

Driver tab:

Service name: mpsdrv

Full name: Firewall Windows Driver authorization

Current situation: Decree (cannot be started)

Type: request

Driver details:

Driver files:

C:\Windows\system32\drivers\mpsdrv.sys

Provider of: microsoft Corporation

File version: 6.1.7600.16358 (win7_rtm.090713 - 1255)

This error appears whenever I try to start the Windows Firewall authorization diver:

"The system has encountered the following error trying to start the service.

Cannot create a file when that file already exists. »

Then I tried these commands in the same command prompt, with the results listed after each command:

netsh advfirewall reset

Unable to load the programme of assistance following DLL: WSHELPER. DLL.

An error occurred while trying to contact the Windows Firewall service. Make sure that the service is running, then try your request again.

net start mpsdrv

183 system error has occurred.

Cannot create a file when that file already exists.

net start bfe

The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

net start mpssvc

Error 1068 the system has occurred.

The dependency service or group was able to start.

regsvr32 firewallapi.dll

DllRegisterServer in successful firewallapi.dll.

I also tried "regsvr32 wshelper.dll" and got the following error message:

The "wshelper.dll" failed to load module.

Make sure the binary is stored at the specified location or

the debug to check for problems with the binary or

dependent. DLL files.

The specified procedure could not be found.

I have found wshelper.dll in C:\Windows\System32 (20KO) and folders C:\Windows\SysWOW64 (15KO), as mpsdrv.sys in the folder C:\Windows\System32\drivers (75.5 KB).

It is all the information that I recall gathering at this time.

If a similar problem like this has been asked and answered, please point me in the right direction.

-Thank you.

Thank you all, but I got it working again. It seems to be related to the Google redirect virus. I downloaded ComboFix and it got rid of the problem.

Thank you guys for your answers.

Tags: Windows

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