Windows Mail blocks - suggestions for a fix?
Hello
Here's the situation. I have Windows Mail running on a desktop with Windows 7 as my operating system. When my old computer crashed, I asked the technician to put Windows Mail instead of Windows Live mail on my new computer.
Everything was fine until 2 days ago. Now, Windows Mail blocks whenever I'm doing one of the following things:
-a click or even overview and email from different people sending a particular server
-try to work in offline mode
Everything works well with Windows Mail on my desk. I don't think that the problem is the server that sends emails, because these emails do not cause a crash when I open with Windows Live Mail on my laptop.
The server emails sent by is on my 'allowed senders' list in Windows Mail.
Any ideas on what is the problem or how to fix it?
The reason why I did not Live Mail on my new desktop computer is because I have more than 10 years of records organized of all the emails I received. I was afraid to lose this info during the upgrade or passing. I also find very confusing to use Windows Live Mail on my laptop.
Another question... I could download Windows Live Mail on my desk and run in addition to Windows Mail, without losing everything that I have stored in Windows Mail?
Thanks in advance for any help you can provide.
Sue
Not sure if it's too late, but I had the same problem and found a workaround.
Specific messages were originally the crash - not everyone, only some. After some trial and error, I discovered the problem - by displaying the message in HTML format can cause a malfunction. I don't know what specific problem in the message causes the crash, but I found that switching to plain text resolved the problem.
Switch to plain text turns off display HTML messages. You lose some formatting and images, but it does not crash, and that's what I found most critical. If you really want the screen, Windows Mail appears to include the HTML code as an attachment you want to open in another browser. I was able to do this successfully.
Here's how to change plain text:
1. in Windows Mail, select the Tools menu.
2. Select the submenu Options. You will see a dialog box.
3. Select the playback tab.
4. check the option "read all messages in plain text.
5. click on OK
You should be good to go!
I always intend on the study of other e-mail clients - Windows Mail is not supported for Windows 7 and I like either Live Mail. If all goes well, that you pass the problem while you other research programs.
-Steve
Tags: Windows
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