Windows Mail will not open

I am running windows Vista SP2, 32-bit. I tried to use my desktop icon and through my main start menu, there is simply no response.

Hey donnyrover,

Try to rebuild the Windows Mail folder.

Follow these steps to rebuild the Windows Mail folder.

Step 1: Rename the Windows Mail folder and create a new folder

a. exit Windows Mail.

b. find the Windows Mail folder. It is usually located in:

hard disk\Users\user\AppData\Local\Microsoft\

c. right-click on the Windows Mail folder and then click Rename.

d. Add old at the end of the name of the folder so that the folder is now named Windows Mailold.

Step 2: Create a new Windows Mail folder and copy the contents of the previous folder.

a. start Windows Mail so that it can automatically create the new Windows Mail folder and then exit Windows Mail.

b. find the new Windows Mail folder to confirm that his creation. It is usually located in:

hard disk\Users\user\AppData\Local\Microsoft\

Note If the new Windows Mail folder is compressed, you must unzip this file. To unzip, right-click the Windows Mail folder, and then select extract.

c. open the Windows Mailold folder.

d. open the Local folder and copy the account {xxxxxxxxxxxxx} .oeaccount . Notice thatxxxxxxxxxxxxx represents numbers or letters.

e. Paste the file in the Local folder in the new Windows Mail folder (that was created in step 1 of this procedure).

f. If the following folders are present in the Windows Mailold folder, copy each folder and paste it into the new Windows Mail folder.

i. stationery of the

g. close all folders.

Open Windows Mail. See if it opens.

For more help with Windows Mail, see:

Solve problems with Windows Mail
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Windows-Mail

Kind regards

Shinmila H - Microsoft Support

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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