Windows media and the sharing of multimedia files hangs at startup

Whenever I boot I get two error messages saying that Windows media and sharing multimedia files crashed and recommend only going online for a solution. I sometimes get and additional message after that I click on the search for a solution online recommended saying my problem can be resolved by installing Service pack 1 - my computer is completely up to date with an automatic update no matter what MS sent - however I downloaded SP 1 and tried to install it but I get a message saying that it is already installed - so it will not run a reinstallation or repair.

These messages are irritating, after a year or two - is there something I can do to fix this, and that is the appropriate forum to deal with the problem.

Thank you

Could you please post all three (or more if there are more) EXACT (Word for Word) including all codes error messages.  What version of Vista are you using?  You are unable to use a feature for this reason or they start after start and error messages if you access (in other words, what does not work on your system and how are you sharig media and move if you are - I mean how do you played for a year)? You want to be able to use these features, or do you just want the error messages go away?

If you just want to get rid of the error messages, go to http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx and run Autoruns and click all.  Search for anything related to Windows Media and sharing of multimedia files and when you find it uncheck the box to prevent it from start to start.  Check the entire list as there may be several entries.  When you're done, click OK and restart.   Messages should be gone if you stopped the programs that started them.  If not, check the new list - entry can be a file name that doesn't look like it's related in any way.  You can be sure it's there somewhere.  If still no joy, go to start / search box and type msconfig.exe enter and double-click on the program icon that appears and then go to the Startup tab and see if you see one or two programs.  Then if they are verified and that should fix things.  If this does not work, go to start / Control Panel / Administrative Tools / Services and scroll to Windows Media Sharing service and double click on it and make sure that it is set to off (manual or automatic) and stop (stop if it is started).  Reset.  I think that at least one of the messages will solve if nothing else has worked so far.

If this does not work, or did it partially, try a boot minimum http://support.microsoft.com/kb/929135.  If the problem goes away then it's just a matter of tracking down the culprit at the origin of the problem.   Follow the procedures described in the article.  Once found, remove, delete, disable or uninstall.  Once remember to put Vista in normal status, as described in the procedures. If the problem occurs in clean mode then just restore the system to normal and reboot - this solution will not work.

I hope that one of these works of procedures - we should (if we can find the right boot files). Unless you disable the service, this will not affect programs not work if you try to use (although it seems that they are not likely to work because they crash at startup) or non-, but the startup items are not always the programs themselves, but requests for assistance that may or may not have to run the program.  If you decide to go forward to try to get these programs actually work (remember, the programs themselves may not start and may just run in the background until needed so that you can't see anything other than deleting the messages happening if you have undone what you did to remove these startup applications) you will need to go back to the service at least.  If you need to add the entries to startup programs is unknown to me - most of the elements are not really necessary, but some are (like Windows Defender and your AV programs and many services - I mean not services startup programs when I say unnecessary).  If the return messages or it turns out that you don't really need these programs at startup even if you want to use applications (and that these programs are not required for applications to run), then you can always just uncheck the boxes again and you'll be fine.

If you want to use the programs, follow the advice that follows should help to identify and possibly resolve the problems with the applications.   But to really care about them if you went for a year without them and lasting to this problem?  In any case, it's your decision.

Thanks and good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

Similar Questions

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    Application timestamp: 4a5dce03

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    Timestamp of Module error: 4a5de837

    Exception code: c0000005

    Exception offset: 001ebbee

    OS version: 6.0.6002.2.2.0.768.2

    Locale ID: 1033

    Information additional 1: 0 b 09

    More information 2: 6e4d7c25afc4250296f8b39df8954e57

    3 more information: 0e19

    Additional information 4: 79b07001e2b2170f3bf5c0bdcf41c61c

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    Signature of the problem:

    Problem event name: APPCRASH

    Application name: wmpnetwk.exe

    Application version: 11.0.6001.7000

    Application timestamp: 47919370

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    Exception code: c0000005

    Exception offset: 00259b 38

    OS version: 6.0.6002.2.2.0.768.2

    Locale ID: 1033

    Additional information 1: 65ce

    More information 2: f3639ff676d879619c14ca889d32cd4c

    Information additional 3:9792

    Additional information 4: 137aaa9fce82e760bb8dec1aeefbbef9

    Thanks to all those who are able to provide information to resolve this problem.

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    Windows Media Player has stopped working

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    Application timestamp: 4a5dce03

    Fault Module name: wmp.dll

    Fault Module Version: 11.0.6002.18065

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    Exception code: c0000005

    Exception offset: 001ebbee

    OS version: 6.0.6002.2.2.0.768.2

    Locale ID: 1033

    Information additional 1: 0 b 09

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    3 more information: 0e19

    Additional information 4: 79b07001e2b2170f3bf5c0bdcf41c61c

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    Application timestamp: 47919370

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    Exception code: c0000005

    Exception offset: 00259b 38

    OS version: 6.0.6002.2.2.0.768.2

    Locale ID: 1033

    Additional information 1: 65ce

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    Thanks to all those who are able to provide information to resolve this problem.

    ~ Jessica DeGrandi

    Jessica DeGrandi, test cela in another profile and let us know your result:

    Create a new user profile:

    Follow these steps to create a new account, we can test:

    1. Open user accounts by clicking the Start button, clicking Control Panel, clicking user accounts and family safety, then clicking on user accounts.
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    Hello
     
     
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    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
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