Windows Media Player 12 DRM Security Upgrade 2.5.0.1

GOOD NEWS for anyone trying to upgrade Windows Media Player 12 DRM security (if any)!

If you have, as me, the way to http://drmlicense.one.microsoft.com/indivsite/en/indivit.aspsite. Discover the button upgrade is grayed out, and remains Gray, EVEN after trying to reset your DRM settings (which, if your computer came preloaded with Windows 7, your computer turns on all the HAL 2000 on you and refuses to let you do), try the following:

First of all, make sure that you run Internet Explorer as an administrator (don't ask me why it's necessary, but it is):

  1. Left click on the Windows Explorer icon,
  2. Left click on all programs,
  3. Scroll down for OverDrive Media Console Software folder, click to the left to show what programs are in the folder
  4. Right-click on the icon of the OverDrive Media Console software in the folder of the OverDrive Media Console software
  5. In the drop-down menu, choose 'Troubleshoot Compatibility' in the menu dropdown.
  6. Choose "Troubleshoot program" on the page "select the Troubleshooting Options.
  7. Select "program requires additional permissions" on the page "what problems have you noticed?
  8. Click 'Next' (Note: in page 'Test compatibility settings for the program', section 'Settings applied', your user account control must show "Run as administrator.")
  9. Click on the "Start the Program" button on the page "Test compatibility settings for the program."
  10. Click on the button "Yes" when asked "Do you want to allow this [OverDrive Media Console] program to make changes to this computer?"

The computer will then take you to the internet.

  1. Go to http://drmlicense.one.microsoft.com/indivsite/en/indivit.asp. page,
  2. Find tools in the menu topline bar,
  3. Select "Compatibility view" drop the menu drop-down (if the upgrade button is dimmed, outside, on the page, there should be an icon of page damaged next to this item).
  4. This will bring up a text box labeled "add this site:  If "microsoft.com" is not yet entered in this box, you want to do.  Click on the button Add to the right of the text box, and then click the close button. *
  5. The upgrade button should now be black and update of Windows Media Player 12 DRM 2.5.0.1 security should apply when you click on it.  (Note: If the upgrade is successful, when you click on the Windows Media Player Security Upgrade tools in the menu of the Overdrive Media Console software program, he will tell you that your version of Windows Media Player security upgrade is 2.9.0.1)  Don't ask me why he didn't tell 2.5.0.1)

I won't tell you how many days and hours spent combing the Internet for the answer to this problem, but I will say that all the instructions I found to reset my DRM and my user account controls - both the links I followed OverDrive Media: site and sites support Microsoft - did not help.  I was also disappointed to find out that Dell, who sold me my Alienware Aurora R4 for 7 months ago, could not help me with this problem because even if they have installed the software, it is not covered by the warranty.  (They would be happy to sell me a software warranty for $230 / year, however.) Microsoft could not help me - unless I agreed to pay $100 first - because I have not bought the software directly from them.

Please, if you try this and it doesn't work, please post a reply.  I'm sure I have listed all the steps I took and if I missed all that I want to correct this post with the steps / missing information.  I don't want ANYONE feeling too frustrated that I was trying to get this problem is resolved.

* Please note the new information added in step 4 on 09/12/2014.

I, too, did any proposed at each site to install this upgrade. The 'upgrade' button has never been grayed out, but after I click on it I get the error message "Windows Media Player has encountered a problem while playing the file." I don't play a file or music or whatever it is, just try to update the security settings, so I guess that the upgrade file is what is meant. I had a lot of hope for your correction! Any other suggestions?

Debbie,

Just curious - when you went to the indivsite page, have you tried selecting compatibility view from the menu on the menu bar of topline drop-down tools before you click the upgrade button?  I know you said your button is not grayed, but perhaps he'll do before the upgrade can be applied.
If you have selected the compatibility view from the menu on the page indivsite drop-down tools until you click the upgrade button, do you have a digital one coded to go along with the error message error "Windows Media Player has encountered a problem reading the file'?  Please let me know. I have some other suggestions based on your response.

Yes, it is set to display all websites in compatibility view. And no, no digital error code comes up with the message. Either way, if it helps you, after I closed the error message button is grayed out and said "Upgrade Complete" But, no upgrade has been applied, it is always the version 2.5.0.0.

I could finally accomplish this task by running IE as an administrator and disable protected mode. Worked like a charm.

Tags: Windows

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