Windows Media Player crashes trying to show the library

If I load Windows Media Player by itself, it hangs in the library. If I double click on videos, WMP works very well. Only, it crashes when you try to use the WMP library.

I went through the event log but I don't see anything that will help, but of course, I could be missing something.

"Wmplayer.exe version 12.0.7601.17514 program ceased to interact with Windows and was closed." To see if there is more information about the problem, check the history of the problem in the control panel of the center of the Action.

Process ID: 211c

Start time: 01cdaa585e2acfa0

Time of cancellation: 7

Application path: C:\Program Files (x 86) \Windows Media Player\wmplayer.exe

"Report Id: a9b14d66-164b-11e2-9f3e-c86000a1978e".

Any help is appreciated. Thank you

Hello

Thanks for posting in Microsoft Community!
I understand that you are facing problems with Windows Media Player.

Small question:

1 does the problem occur when you try to read a particular file in the Windows Media Player library?

2. What is the exact error message received?

Method 1:

We will try to run the Windows media player and settings library tool and check if it helps.

Resolution of the problems of the open - Windows Media Player library
http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter

Troubleshooting of Windows Media Player open - settings
http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

Method 2:

See the link below and we'll run the fixit tool available, check if it helps.

Solve the problems of Windows Media Player video and other media or library

http://support.Microsoft.com/mats/windows_media_player_diagnostic/

Method 3:

We will try to stop the Windows Media Player Network Sharing Service and check number, to do that you must follow the steps below.

a. Control Panel - Administrative Tools - Services. Find the Windows Media Player Network Sharing Service, open it, then click on stop to stop the service.

b. close Windows Media Player 12, if it is started.

c. entry %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Flash to Windows Explorer to search for the folder.

d. move all files in the folder to another location, as a backup.

Note: Move the files in the specific folder will reset the database.

e. restart Windows Media Player to see if we can add files to the library now.

Method 4:
Let's try the following steps:
a. click Start and in the search bar cmd.exe.
b. right-click on cmd.exe and click on Run as Administrator.
(c) in the command prompt, type the following command

'Administrators' "NT Authority\Local Service" net localgroup / add.

4. press on enter , and then restart the computer

Method 5:
Uninstalling and reinstalling Windows Media Player:
Step 1.
We will uninstall Windows Media Player:
1. go to start and in the search type "Turn Windows willing or not.
2. click on "Turn Windows features on or off".
3. search for multimedia and uncheck the brand in the face of Windows Media Player.
4 restart the computer

Step 2.
We will try to reinstall Windows Media Player:
1. go to start and in the search type "Turn Windows willing or not.
2. click on "Turn Windows features on or off".
3. find the multimedia functions and place a check mark in front of the Windows Media Player.
4 restart the computer.

Try to read the file now.

Thanks for posting the result and let us know if you need assistance on Windows.

Tags: Windows

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