Windows Media Player crashes

Similar Questions

• Problem with Windows Media Player crashing.

  Windows Media Player crashes my system everytime I try to play a video file (mpeg or H - 264)) I've updated codecs.  I'm running a fresh install of windows 7 with office 2013 that my machine is a quad core with 8 GB of ram with a graphics card GE Force 6200.  It is a church computer used to run PowerPoint for most.

  Windows Media Player crashes my system everytime I try to play a video file (mpeg or H - 264)) I've updated codecs.  I'm running a fresh install of windows 7 with office 2013 that my machine is a quad core with 8 GB of ram with a graphics card GE Force 6200.  It is a church computer used to run PowerPoint for most.

  Try the troubleshooter WMP.

  http://support.Microsoft.com/mats/windows_media_player_diagnostic

  "If this does not work, try to disable the feature in the Panel--> programs and features--> and in the left pane, click on"turn on or off windows features"wait that box to be completed, scroll to find the"multimedia functions"expand it and uncheck the box next to Windows media player" click 'OK '.

  When this is done, follow the same procedure to reactivate it, and who should set the default value.

• Video Windows Media Player crashes then passes directly!

  In Windows Media Player, the audio is good, but the video freezes and skips several executives to the point that I only see a part of the video. Help, please!

  Hi Tanksmine,

  1. did you of recent changes on the computer?

  2. the problem only happens on any specific video or videos?

  3 when was the last time it was working fine?

  Method 1

  I suggest that reduce you the hardware acceleration on your computer and check if it helps.

  (a) click Start, click run, type desk.cpl, and then click OK.

  (b) click on the settings tab and then click Advanced.

  (c) in the performance tab or on the Troubleshooting tab, move the Hardware Acceleration slider completely to the left.

  (d) click OKand then click close.

  (e) If you are prompted to restart your computer, click Yes.

  Method 2

  If fails it above step then check out the link below and run the Fixit tool available, check if it helps.

  Playing video files crashes or blocking Internet Explorer or Windows

  http://support.Microsoft.com/mats/video_freezes_or_crashes/

• Windows Media Player crashes trying to show the library

  If I load Windows Media Player by itself, it hangs in the library. If I double click on videos, WMP works very well. Only, it crashes when you try to use the WMP library.

  I went through the event log but I don't see anything that will help, but of course, I could be missing something.

  "Wmplayer.exe version 12.0.7601.17514 program ceased to interact with Windows and was closed." To see if there is more information about the problem, check the history of the problem in the control panel of the center of the Action.

  Process ID: 211c

  Start time: 01cdaa585e2acfa0

  Time of cancellation: 7

  Application path: C:\Program Files (x 86) \Windows Media Player\wmplayer.exe

  "Report Id: a9b14d66-164b-11e2-9f3e-c86000a1978e".

  Any help is appreciated. Thank you

  Hello

  Thanks for posting in Microsoft Community!
  I understand that you are facing problems with Windows Media Player.

  Small question:

  1 does the problem occur when you try to read a particular file in the Windows Media Player library?

  2. What is the exact error message received?

  Method 1:

  We will try to run the Windows media player and settings library tool and check if it helps.

  Resolution of the problems of the open - Windows Media Player library
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter

  Troubleshooting of Windows Media Player open - settings
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

  Method 2:

  See the link below and we'll run the fixit tool available, check if it helps.

  Solve the problems of Windows Media Player video and other media or library

  http://support.Microsoft.com/mats/windows_media_player_diagnostic/

  Method 3:

  We will try to stop the Windows Media Player Network Sharing Service and check number, to do that you must follow the steps below.

  a. Control Panel - Administrative Tools - Services. Find the Windows Media Player Network Sharing Service, open it, then click on stop to stop the service.

  b. close Windows Media Player 12, if it is started.

  c. entry %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Flash to Windows Explorer to search for the folder.

  d. move all files in the folder to another location, as a backup.

  Note: Move the files in the specific folder will reset the database.

  e. restart Windows Media Player to see if we can add files to the library now.

  Method 4:
  Let's try the following steps:
  a. click Start and in the search bar cmd.exe.
  b. right-click on cmd.exe and click on Run as Administrator.
  (c) in the command prompt, type the following command

  'Administrators' "NT Authority\Local Service" net localgroup / add.
  
  4. press on enter , and then restart the computer
  
  Method 5:
  Uninstalling and reinstalling Windows Media Player:
  Step 1.
  We will uninstall Windows Media Player:
  1. go to start and in the search type "Turn Windows willing or not.
  2. click on "Turn Windows features on or off".
  3. search for multimedia and uncheck the brand in the face of Windows Media Player.
  4 restart the computer

  Step 2.
  We will try to reinstall Windows Media Player:
  1. go to start and in the search type "Turn Windows willing or not.
  2. click on "Turn Windows features on or off".
  3. find the multimedia functions and place a check mark in front of the Windows Media Player.
  4 restart the computer.

  Try to read the file now.

  Thanks for posting the result and let us know if you need assistance on Windows.

• Windows Media Player crashes on some .avi files.

  My media player continues to break up when I try to play some videos then it worked fine there a few days and now its problems on the same files...  Absolutely I changed nothing with my computer. I had a virus but my anti-virus got rid of him.

  I tried the things:

  • Reboot PC
  • The reinstatement of some DLL files that Google told me to do
  • Difficulty WMP Utility v 1.0
  • I have the DVIX Codec, so I doubt it's a codec issue. Also it was working fine a few days ago.

  Here's a crash on the Event Viewer log.

  The failing application name: wmplayer.exe, version: 12.0.7601.17514, time stamp: 0x4ce7a485
  The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
  Exception code: 0xc0000005
  Error offset: 0x00000000
  ID of the process failed: 0x18a4
  Start time of application vulnerabilities: 0x01ce5b1d7395f42e
  The failing application path: D:\Program Files (x 86) \Windows Media Player\wmplayer.exe
  Path of the failing module: unknown
  Report ID: b25dedee-c710-11e2-a497-bcaec534117a

  I'm running Windows 7 x 64
  It is also in the under information event viewer:

  Bucket of error, type 0
  Event name: APPCRASH
  Answer: No available
  Cabin ID: 0

  Signature of the problem:
  P1: wmplayer.exe
  P2: 12.0.7601.17514
  P3: 4ce7a485
  P4: StackHash_0a9e
  P5: 0.0.0.0
  P6: 00000000
  P7: c0000005
  P8: 00000000
  P9:
  P10:

  Attached files:
  D:\Users\Highflyah\AppData\Local\Temp\WER1B02.tmp.WERInternalMetadata.XML

  These files are available here:
  D:\Users\Highflyah\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_wmplayer.exe_ab8eb092ddd042b53e6d93b08026d0c3a7e8fac7_1e6525cb

  Symbol of the analysis:
  Recheck for solution: 0
  Report ID: d286507c-c712-11e2-a497-bcaec534117a
  State: 1
  

  Hello

  .AVI is a container file and the audio/video and now in which can be encoded with any codec available. Windows Media Player supports all of these default codecs. Therefore, a separate codec must be installed for this purpose. Trying to play with the existing code may crash the application.

  Click on the link below and see if it helps.

  http://social.technet.Microsoft.com/forums/en-us/w7itpromedia/thread/798b6d1e-b901-4B31-96CA-b5ab8303de12

  Good day!

  Answer please if you face concerns.

• Windows Media Player crashes when you open a file

  The player program freezes when I try to open a video file from Windows Media Player.

  However, when opening a video file (right click > open with > Windows Media Player) the video plays normally.

  A month ago, has worked these two methods.

  Windows XP SP3 with all updates

  Windows Media Player 11

  If her videos only in a specific folder, you could try to reconnect all, delete the old folder and renaming this new or possibly leaving the new folder with a different name.

  It can also be a good idea to run the disk check to check there is no problem with the drive: http://support.microsoft.com/kb/315265

• Windows media player crashes when you start cd play

  When I insert a CD in windows media player, screen freezes when cd starts playing and the sound is chopy.

  Hi RonnieDean,

  1. Did you the latest changes on the computer?
  2. Are you experiencing a similar problem with a CD you are trying to play using Windows media player?
  3. You have security software installed on the computer?

  Method 1

  See the link below and run the fixit tool available, check if it helps.

  Solve the problems of Windows Media Player video and other media or library

  http://support.Microsoft.com/mats/windows_media_player_diagnostic/

  Method 2

  If the previous step fails, then it is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you configure the computer in a clean boot state and check if it helps.

  To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See section to learn more about how to clean boot.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. Click Start , and then click run.
  2. Type msconfig , and then click OK.
     The System Configuration utility dialog box appears.
  3. Click the general tab, click Normal Startup - load all device drivers and services , and then click OK.
  4. When you are prompted, click restart to restart the computer.

• Windows media player crashes near the end of the video

  This is the error that keeps popping up. fix for Microsoft that it finds no error.

  Problem event name: APPCRASH

  Application name: wmplayer.exe

  Application version: 12.0.7600.16667

  Application timestamp: 4c7dc5a1

  Fault Module name: nvd3dum.dll

  Fault Module Version: 7.15.11.7967

  Timestamp of Module error: 49b1268f

  Exception code: c0000005

  Exception offset: 00250e00

  The system version: 6.1.7600.2.0.0.256.1

  Locale ID: 1033

  Additional information 1: 0a9e

  More information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional information 3: 0a9e

  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  Hi buckeye33,

  1. did you of recent changes on the computer?

  2. you receive an error message with all the videos played using Windows media player?

  3. who is the manufacturer of the graphics card installed on the computer?

  Method 1

  Nvd3dum.dll is a file associated with the driver installed on the computer Nvidia graphics card.

  I suggest that reduce you the hardwareacceleration on the computer and check if it helps.

  (a) open settings display by clicking the Start button, clicking Control Panel, appearance and personalization, customization, and then clicking display settings.

  (b) click on Advanced settings, click the Troubleshooting tab, and then click change settings.

  Note that some video card drivers do not allow allows you to change the settings.

  (c) move the hardware accelerationslider to zero to reduce or turn off video hardware acceleration.

  Method 2

  If the previous step fails, then I suggest that update you the graphic card driver by visiting the manufacturer site map download and install the latest update of the driver, check if it helps.

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I just installed Windows 7 64-bit. Whenever I try to open Windows Media Player crashes when opening in Windows 7.

  Just install Windows 64 bit.  New installation.  Whenever I try to open Windows Media Player or Media Center, I get a message that says that "Windows Media Player has stopped working.  Windows can check online for a solution to the problem.

  Problem event name: APPCRASH
  Application name: wmplayer.exe
  Application version: 12.0.7600.16667
  Application timestamp: 4c7dc5a1
  Fault Module name: KERNELBASE.dll
  Fault Module Version: 6.1.7600.16385
  Timestamp of Module error: 4a5bdbdf
  Exception code: c06d007e
  Exception offset: 0000b 727
  OS version: 6.1.7600.2.0.0.768.3
  Locale ID: 1033
  Additional information 1: 0a9e
  More information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional information 3: 0a9e
  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  I clicked on "check online for a solution", but nothing came.

  I tried to install an earlier version, but was not allowed to do.

  How can I solve this problem.

  Hi Nick91606,

  KERNELBASE.dll is a file system of the operating system.

  Method 1

  I suggest that you save the file on your computer and check if Windows media player works.

  (a) click the Start button.

  (b) in the search box, type command prompt.

  (c) in the list of results, right-click guest, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  (d) in the type command regsvr32 kernelbase.dll line press ENTER.

  (e) close the command prompt

  Method 2

  If the previous step fails then I suggest that scan you SFC on the computer that would be a system file corrupt on the computer search and replace.

  The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista installation CD.

  For more information please visit the link below.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Media Player crashes when playing songs and the screen turns white.

  Original title: using Windows Media Player 12.

  I have a computer dell laptop old 1 year, win 7 64, ie11, when I got this laptop I ripped my CD music and played very well, now the song would begin and about 10 seconds into the song, that the player will freeze, no longer plays, after the song stops to wmp screen would go blank. I can close and restart the song or try another song and get the same thing, it would freeze again. How can I get wmp to play a full frost free? What can I do to fix this? Julie

  Hi Julie, try to reset the WMP 12. Follow the instructions step by step, as described in the article.

• Windows media player crashes, cannot eject the cd

  Original title: Windows media player

  Download cd and it freezes. can not eject the cd

  Hello

  Try this Microsoft ix: http://support.microsoft.com/mats/cd_dvd_drive_problems/ .

  Let me know if this solves the problem for you.

  Kind regards

  BearPup

• Windows Media player CRASHES my computer soon after I put it in FULLSCREEN MODE

  Island mouse will freeze, everything. I can't do cont-alt-del-nothing use it but a cold close and restart. I tried a DIFFICULTY IT 50685 MS for a similar sinario - in their senario, they could do cont-alt-delete. Whenever I try to watch in my event viwer to see the error - as no error appears on screen - but no luck.  I tried to find out if their was a recent update from MS done on my computer for WMP, but none - not to say that any other updated Windows might have messed up there because I've never had this prob before.  I've been in many forums, many people different OS w have the same prob, they NEVER get a resolution well. If I can't get a fix, I am looking for a free program that will PLAY WMV on Vista - I downloaded a lot - and they will not play and my Media Center don't re - sync audio properly if I pause/play. VLC, GOM, few others, did not.  I play downloaded files with DRM protection WMV - when I play a movie family-not DRM in fullscreen, the gel can't.  {BUT I've NEVER had this problem before with ANY movie fileI] have Vista Home SP2, Toshiba Satellite P205D, AMD Anthion, Dual core, 1 GB of memory, 90 GB of free, 32-bit.} and the graphics card ATI Radeon card - update of drivers. EHow suggested changes to the mode classic customization and uncheck the box, shadow under icons-no dice and stop video acceleration - my computer won't let me, but I went to the ATI Catalist platform and there was something allowing acceleration when playing WMV files, which I unchecked to see if he'll fix it, but it didn't. No simple solution possible, maybe the patch? I'm NOT a super tecky and do not reload my whole OS just to fix a shitty program. Thanks in advance for your help.

  Hello

  Method 1:
  You can update the latest video and audio drivers on the computer on the manufacturer's Web site and check.
  See the link to update the drivers:
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 2:
  You can perform the clean boot and check:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: after a repair, be sure to set the computer to start as usual as mentioned in step 7 in the Knowledge Base article.

  Method 3:
  You can also create a new user account and check if the problem persists.

  For more information, visit the below mentioned link:

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  If the problem is resolved in the new user account, you may have corrupted profile.

  Here is the link for troubleshooting a corrupted profile, you can follow the steps mentioned in the link.

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

• Windows media player crashes Vista

  When I open my PC crashhes WMP. I get a blue screen with an error message, but it vanishes if fast, that I don't have the time to read.
  The problem occurs when I try to play music or open WMP in the start menu. Everything else seems to work OK.
  I tried to go to a restore point, but it goes back to two days and is not the problem.
  

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Please repost your question in music and its Forum: http://social.answers.microsoft.com/Forums/en-US/vistamedia/threads where people who specialize in these issues will be more than happy to help you with your problems.

  Good luck! Lorien - a - MCSE/MCSA/network + / A +.

• Suddenly the Windows media player will not play the .mp4 files? all solutions?

  In the beginning, my windows media can play .mp4 files. But then he stopped play .mp4 files after windows media player crashed. All solutions? Urgent!

  In the beginning, my windows media can play .mp4 files. But then he stopped play .mp4 files after windows media player crashed. All solutions? Urgent!

  Open Control Panel > programs > Default Programs > set your default programs > select Windows Media Player from the list under programs > set this program as default > OK

  See also: -.
  Troubleshooting of Windows Media Player settings

• Windows Media Player 12 sounds and video choppy playback. MTS files

  Original title: Windows Media Player 12 plays. Slow MTS files

  Hello

  I have just rebuild my laptop HP with Windows 7 (Professional) entertainment.
  My laptop has 4 GB of RAM, so it must be able to manage the Windows 7 x 64 build.
  I have a digital camera Panasonic DMC that uses. MTS files.
  For some reason, Windows Media Player 12 will open the file but after three seconds, the sound and the video begins to become unstable.  It's slow.
  Does anyone have recommendations?
  Thank you
  Winston

  Hello

  1 when was the last time it was working fine?
  2 - is the Windows Media Player crashes only when trying to play this particular file or other files too?
  3. this happens with files saved on the hard drive, CD/DVD, or both?
  4 did you a recent software or changes to the material on the computer?

  I suggest you use Event Viewer to search for information on the problem.

  The display of the error messages in the event viewer

  For more information, see:

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  Check out this link to open the event viewer:

  Open event viewer

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

  You can see for more information on the issue at the time where it occurred.

  Method 1:

  I also suggest you to run the Windows Media player settings Troubleshooter and check if it helps.

  Open the troubleshooting Windows Media Player settings Troubleshooter

  http://Windows.Microsoft.com/en-pH/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

  Method 2:

  I also suggest you to download the latest drivers (Audio and video) on the manufacturer's Web site.

  Update drivers: recommended links

  http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

  Method 3:

  You can also follow the steps and check.

  a. Click Start, type Sound.
  b. click sound. The audio window appears.
  c. click on speakers/headphones, click Properties.
  The Properties window is displayed.
  d. click the upgrades tab.
  e. Click to check Disable all improvements.
  f. click on apply and then OK.
  The Properties window closes.
  g. click on apply and then OK. The acoustic window closes.

  Let us know of any additional assistance if the steps above did not solve the problem.