Windows Media Player Windows 7 freezes during playback.

My Windows Media Player will crash occasionally Windows 7. This happens when I play an entire album ripped to my computer and I click next to move to the next song. This has happened on several different albums and can't get on the same track. I have a Dell XPS 8700 (recently purchased, but with Windows 7 installed) with 8 GB of RAM and a processor Intel Core 7.

I tried the program on the Microsoft site to fix WMP, and while the program worked, it has not fixed the problem.

Any help will be appreciated.

Hi Bill,

This problem can result due to many reasons such as several programs running at once, and the CPU usage increases. I suggest to try the procedure described in the following Microsoft Support article and check if it helps. This article consists of the steps to troubleshoot issues when the operating system hangs or freezes.

http://support.Microsoft.com/kb/2681286/en-us

Please reply with the status of the issue so that we can better help you.

Tags: Windows

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