Windows Microsoft Lifecam HD 8.1 5001

I have a life cam HD5001 on a computer that is running windows 8.1.

While the camera works very well in Skype, photo 8.1 app Windows reports that the camera does not work and I need to contact the manufacturer.   Microsoft has no procedure for troubleshooting this problem.  Any suggestions?

Hi Gschnuriger,

As the webcam works fine in Skype, it can be a problem specific to the camera application.

I suggest you try the steps from the following link. Run the Troubleshoot utility app and if this fails, reinstall the application.

 

What to do if you have problems with a soft

http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

Please post here with the State of the question and we will be happy to help you further.

Tags: Windows

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