Windows Microsoft Lifecam HD 8.1 5001
I have a life cam HD5001 on a computer that is running windows 8.1.
Hi Gschnuriger,
As the webcam works fine in Skype, it can be a problem specific to the camera application.
I suggest you try the steps from the following link. Run the Troubleshoot utility app and if this fails, reinstall the application.
What to do if you have problems with a soft
http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app
Please post here with the State of the question and we will be happy to help you further.
Tags: Windows
Similar Questions
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Problems with Microsoft Lifecam HD-5001
I installed the webcam above about 1 week ago and have since had problems with Skype-to-Skype calls. Initially, I thought it was a problem with Skype, my Skype call today was ok, but the webcam turned itself, no matter how many times I turned it on! I thought I'd try installing again, using the CD ROM that is labeled "microsoft LifeCam 3.0." However, when I clicked on the Setup, a message came saying that a later version has already been installed? Where should I go from here? As you can probably, I'm a "techno-phobic", so the responses of a single syllable would be much appreciated? !!
Hi Mitramonday,
I suggest you to uninstall all previous versions of drivers installed for the Lifecam HD 5001 by following the steps below. Unplug the appliance before you uninstall.
During the uninstallation, the device in the Device Manager, make sure that you follow the steps below:
a. Click Start.
b. access control panel > system > hardware > Device Manager.
c. open Device Manager and expand the imaging device.
d. right-click on the device Lifecam HD-5001 and uninstall the device.
During the uninstallation of the device in Device Manager, make sure that you place a tick against 'delete the driver for this device '.
Later, access the link below and download the latest drivers and firmware updates. Install it and check if it works.
Also check in the event viewer if there is no error code or error message is listed. See: how to view and manage the event logs in Event Viewer in Windows XP: http://support.microsoft.com/kb/308427
With regard to:
Samhrutha G S - Microsoft technical support.
Visit ourMicrosoft answers feedback Forum and let us know what you think.
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After you have installed microsoft lifecam HD - 6000 PC with OS Windows XP3, message as "lifecam could not save you photo, audio or video clips" s ' Please help
Prasanna Kumar Mishra
Hi Prasanna Kumar Mishra,
You did it happen any changes made to the computer before the show?
You can try the steps from the following links and see if that helps:
Troubleshoot failures to find the new LifeCam hardware
http://support.Microsoft.com/kb/929087The problems of compatibility between LifeCam and other programs
http://support.Microsoft.com/kb/953692 -
Not able to use Microsoft LifeCam Cinema machine Windows XP SP3.
Original title: Cinema of cam Life, XP SP3 error report.
I have installed the drivers and all, through failures 4 times now, and I always get an error report window when I try and open the "Microsoft Lifecam" app, it takes a few seconds as to try and connect and then an error report appears. I meet the system requirements, I don't know what to do at this point.
Hi MalickDelorian,
· What is the exact error message/code you receive?
· Have you been able to use the Microsoft LifeCam previously on your machine?
· What troubleshooting steps you tried to solve the problem?
You can follow this link and check if the problem persists.
Troubleshoot failures to find the new LifeCam hardware
Reference: Troubleshooting, install the Intellipoint or IntelliType software, LifeCam.
File of Microsoft LifeCam Readme and troubleshooting information
Hope the helps of information. Please post back and we do know.
Concerning
Joel S
Microsoft Answers Support Engineer -
Microsoft Lifecam Cinema works well with windows live messenger.
I just bought a Microsoft Lifecam Cinema, connected with my PC and installed the software 3.6. What I noticed that the quality fo the vedio going well under the lifecam software or to preview audio/vedio setting of the windows live messenger. However, the vedio quality is pretty poor, when I compose a vedio with other people using windows live messenger.
I don't know if this is related to the operating systems or not. My operating system is XP Professional, the other part is windows 7. the version of my windows live messenger is current.
Any advice?
Hi IanZ11,The LifeCam software requires a card video and monitor that can run a resolution of at least 800 x 600 high color. Set the resolution of Windows display on 800 x 600 high color and then test the software.Try the steps listed in the article below and check if that helps you.
Don't troubleshoot bad or no video or problems to start the LifeCam software
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Microsoft lifecam vx-1000 gives windows crash after like 15 minutes of use
I have a problem with my webcam (microsoft lifecam vx-1000). every time I use it more like 10-15 minutes, I get a blue screen, windows crashes and my laptop turns off. However, I can use my built-in cam as long as I want without problem. Could you please give me that a solution on the way could make my lifecam don't crash my laptop? Thank you very much!
http://www.Microsoft.com/hardware/download/download.aspx?category=ice
Download/save the drivers/software for this the above link > save to the desktop > right-click on > run as Admin > install.
See you soon.
Mick Murphy - Microsoft partner
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Microsoft LifeCam vx-3000 for Windows 8?
Can we expect Microsoft to publish an updated driver for Lifecam vx-3000 camera that is compatible with windows 8? I'm willing to be patient if I know they are doing this. The reason why I even bought Microsoft hardware is first and foremost because I expected Microsoft to keeping relatively up-to-date on their drivers for operating systems that they deliver. If anyone has information (or if) a windows 8 driver will be issued which would be very useful. Thank you.
Try this driver it worked for me applies to: NX-6000, VX-1000, VX-2000, VX-3000, VX-5000, VX-5500, VX-6000, VX-7000.
1. go in Control Panel
2. go in programs
3 uninstall Microsoft LifeCam
4 restart the pc
5. install this driver Softpedia Secure download (US)
7 look how answer you the questions in order to avoid the additional toolbars and other software
8 assistant will say all functions may not work correctly you wish to install click Yes that all features for me.i am Vibrio 8.1 64-bit windows and my LifeCam vx 3000 works. I hope this helps.
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Whenever I try to install my webcam it as the program is already on my pc. I have the disc and it won't work. The webcam is a (Microsoft lifecam 3.0) I've used it before on this pc, but I can't seem to install again. I even put the program on a flash drive. I need help on this one please.
Have you checked the Control Panel / programs a characteristics to see if it is in the list, in the affirmative unintall it.
Unplug the webcam, then open the Device Manager and check to see if the webcam is listed, if it is to uninstall the device driver.
Now follow the installation instructions of the manufacture for hardware and software installation sequence appropriate.
J W Stuart: http://www.pagestart.com
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Microsoft lifecam VX2000 is not working on Skype
The microphone on my new microsoft lifecam VX2000 works very well but the webcam does not work on Skype. Why?
You posted this in a forum dedicated to provide feedback on the web site of Microsoft Answers.
See if you can get answers in the forum "photo and video" depending on your version of Windows.
http://answers.Microsoft.com/en-us/Windows/Forum/pictures-windows_xp
http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-pictures
http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-pictures -
Microsoft Lifecam VX-2000 shows black video when the software is installed
Original title: Microsoft Lifecam VX-2000
I just bought and followed the installation instructions to install and operate the lifecam vx-2000.
I tried first to find this product on the support webpage itself, but it has not been listed with the other lifecams. I have no idea why, because he is supposed to be a site of support for their products...
My computer meets the requirements for the software.
However, after the installation, I opened the microsoft lifecam software, the program screen is black.
There is no error message. Just a black screen.
I uninstalled the program and tried to connect the webcam without software and when I opened it upward through Skype video settings to see if she would recognize the camera - he did.
So I'm a bit puzzled as to why the software will not work with the camera.
Thus, once the software is loaded on the computer, the video from the camera stops working, until the program is removed once more my computer.
A little disappointed and do not know how to solve this problem.
Any suggestions or methods to solve this problem will be appreciated.
Hello, Annick,.
You mentioned first validation that you were unable to find the XP driver, is this always the case?
Win XP driver is available here: http://www.microsoft.com/hardware/download/DownloadResult.aspx?category=ICE&type=LifeCam&name=YFC-00001&os=XPSP2x64&lang=en
Follow the same instructions above.
Before installing LifeCam driver make sure that you have at least Windows XP Service Pack 2. You can download service packs using these links:
Service pack 2: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a
Service pack 3: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en
Activate the automatic update in the control panel: the parameters of control of configuration\systeme and Maintenance\Windows Update\Change
Kind regards
Helene
Is this useful? Then please click the button to Vote as helpful . Is that an answer? Then click Mark/propose as answer
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Microsoft lifecam hd-5000 problem Installtion
My system is Windows xp home edition. I have uppluged and reconnected to my usb port several times, tried different 2.0 ports, connected my old webcam and recognized computer, restarted my computer several times and reinstalled at least four times. I have two original disk Microsoft hd-5000 3.0 installation and I tried both, I do not see the web cam in Device Manager. I don't understand why my computer recognizes my five or six web cam when you plug it in but nothing when I plug the Microsoft hd-5000.
Hello
1. you get any error message?
2. the Microsoft lifecam works any other computer?
3. don't you make changes to the computer before the show?
Please follow the steps below.
Method 1:
Run the Microsoft Fixit from the link below.
http://support.Microsoft.com/mats/hardware_device_problems/
Method 2:
Follow the steps from the link below.
Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
http://support.Microsoft.com/kb/322756
How to back up and restore the registry in Windows
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Microsoft LifeCam Cinema installation problems
Try to install Microsoft LifeCam Cinema 3.5 on my home Windows XP - SP2. Downloaded the software, but for some reason it does not recognize that the camera is connected. I unplugged the unit and tried different USB ports, but nothing seems to work, even if we are able to download photos from our camera using the same USB ports. Any suggestions?
Hello
See the online documentation and drivers for your LifeCam:
Support for Microsoft mouse, keyboards, LifeChat, LifeCam & more
http://support.Microsoft.com/ph/7746#tab1WebCams - Drivers and Documentation
http://www.Microsoft.com/hardware/en-us/downloadsWebCam help & resources
http://www.Microsoft.com/hardware/en-us/support/how-toMicrosoft Hardware warranties
http://www.Microsoft.com/hardware/warranties.mspxSupport for WebCam
http://www.Microsoft.com/hardware/digitalcommunication/support/default.mspxand:
http://www.Microsoft.com/hardware/en-us/support
Microsoft Hardware - contact us
http://www.Microsoft.com/hardware/en-us/support/contact-usMS hardware supports and warranty claims (support for 90 days from the date of the 1st call).
1-800-936-5700I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Blue screen on my computer after I installed Microsoft LifeCam VX - 700 Webcam
Original title: Microsoft LifeCam VX - 700 Webcam
I installed the unit according to the Instructions, now I get blue screens & Shut Downs. I am running Windows XP Pro. With all the updates so far.
Hi tailgatter,
-What is the error code that you receive with the blue screen?
Look in the event viewer to check if there is no error message related this topic.
Check out these links for more information:
Procedure to view and manage event logs in Event Viewer in Windows XP
Keep me updated on the status of the issue.
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Microsoft Lifecam Cinema and also HD 5000 no longer work
I bought a Microsoft Lifecam Cinema, who worked for 3 weeks fine, it stopped working so I bought another a HD 5000 thinking cinema one is broken somehow. Now, I have 2 cams of Microsoft and the 5000 appeared when I plugged into my USB port so it may not be the specific problem of material. In any case, I reinstalled the software and followed all the steps and as I said I got the movies very well before work. Dear Microsoft - fix your products or help people out when they need help. I have no key ID because you forgot to put one inside the Lifecam products. Oh yes, the work of slots USB just fine for all the other hardwares aaaaand I unplugged my USB and had only my HD 5000 and a Logitech keyboard connected so there is no conflict either. _ (Seriously) that I'm having a problem in real life and as well in net life and also inside the my___ and have an XP I want assistance I paid 120 ___Euros for my ___webcams _ when same but why do you not your products work like the HATER I get by not having not of things working for me are 1 billion times bigger and legal _. Dear Microsoft Teams - if you ever happen to make some software for military don't bother please as let it for macintosh as ___Such implants of human brain as an example and the satellites that are connected to these little wonders. But back to the question - I need your urgent help because I need my cam and no, this isn't a joke - it is the real situation of 100% to the difference of the holy books. Please help me! Greetings to the MS team! LOOKS: Heikki roots
Hello
Try the fix tool of the article below and check out them.
Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/Contact the Microsoft hardware support for assistance.
Microsoft hardware
http://www.Microsoft.com/hardware/en-us/support -
Where are the pictures stored when taking a picture using the Microsoft Lifecam HD 6000?
Microsoft lifecam hd 6000 image storage
Hi all
Does anyone know where the photo store, after I take photos using microsoft lifecam hd 6000?
Thank you.
You can check if the pictues were stored in the folder %Temp%.
Click on Start and then run.
In the text box on the run window, type %temp% , and then click OK.
A folder full of files and other folders will appear.
You can search by the date field for the day that you were using your WebCam. If the pictures are not saved, you can search for them by name. If you cannot find them by searching, photos no longer on your computer.
If you want to increase the space available, all the folders and files that you see in this Temp folder are no longer used by Windows XP and can be deleted safely.
To remove files or individual files, hold your Ctrl key while clicking on each item you want to remove. Release the Ctrl key when you are finished.
To remove these items, press your delete key or choose file , then delete from the menu.
Confirm that you want to delete the files by clicking Yes in the window to confirm deleting multiple files that opens.
After all the files have been deleted, you can close the window and empty your trash, permanently remove the files from your PC.
To ensure that the pictures of the webcam are saved for next time, you need to manually back up.
Let us know if that helps.
Marilyn
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