Microsoft LifeCam Cinema installation problems

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• Microsoft Lifecam Cinema and also HD 5000 no longer work

  I bought a Microsoft Lifecam Cinema, who worked for 3 weeks fine, it stopped working so I bought another a HD 5000 thinking cinema one is broken somehow. Now, I have 2 cams of Microsoft and the 5000 appeared when I plugged into my USB port so it may not be the specific problem of material. In any case, I reinstalled the software and followed all the steps and as I said I got the movies very well before work. Dear Microsoft - fix your products or help people out when they need help. I have no key ID because you forgot to put one inside the Lifecam products. Oh yes, the work of slots USB just fine for all the other hardwares aaaaand I unplugged my USB and had only my HD 5000 and a Logitech keyboard connected so there is no conflict either. _ (Seriously) that I'm having a problem in real life and as well in net life and also inside the my___ and have an XP I want assistance I paid 120 ___Euros for my ___webcams _ when same but why do you not your products work like the HATER I get by not having not of things working for me are 1 billion times bigger and legal _. Dear Microsoft Teams - if you ever happen to make some software for military don't bother please as let it for macintosh as ___Such implants of human brain as an example and the satellites that are connected to these little wonders. But back to the question - I need your urgent help because I need my cam and no, this isn't a joke - it is the real situation of 100% to the difference of the holy books. Please help me! Greetings to the MS team! LOOKS: Heikki roots

  Hello

  Try the fix tool of the article below and check out them.
  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  Contact the Microsoft hardware support for assistance.
  Microsoft hardware
  http://www.Microsoft.com/hardware/en-us/support

• Microsoft Lifecam Cinema works well with windows live messenger.

  I just bought a Microsoft Lifecam Cinema, connected with my PC and installed the software 3.6. What I noticed that the quality fo the vedio going well under the lifecam software or to preview audio/vedio setting of the windows live messenger. However, the vedio quality is pretty poor, when I compose a vedio with other people using windows live messenger.

  I don't know if this is related to the operating systems or not. My operating system is XP Professional, the other part is windows 7. the version of my windows live messenger is current.

  Any advice?

  Hi IanZ11,
   
  The LifeCam software requires a card video and monitor that can run a resolution of at least 800 x 600 high color. Set the resolution of Windows display on 800 x 600 high color and then test the software.
   

  Try the steps listed in the article below and check if that helps you.

  Don't troubleshoot bad or no video or problems to start the LifeCam software     

• Problem install Microsoft LifeCam Cinema (model 1439)

  I just bought a Microsoft LiveCam cinema (model 1439). I am running Windows XP SP3. My laptop can not find drivers usbvideo.sys and usbaudio.sys, and I can't find a site where I can download them. What should I do? Thank you

  Hey Ethan,

  -Don't you get error message when you connect the life Microsoft Cam to the computer?

  -Have you installed the drivers for life Cam from Microsoft on the computer?

  -Is the cam detected by computer?

  -When you get the error message?

  I would suggest trying the following steps and check if it helps.

  Uninstall and re-install the latest drivers for the cam.

  a. remove Microsoft Life Cam to the computer.

  b. click Start , then RUN.

  c. type the following and press ENTER.

  Appwiz.cpl

  d. This will open the window change or remove a program .

  e. Select Microsoft Life Cam software and click Uninstall.

  f. restart the computer once the uninstall is complete.

  g. plug in the Cam and restart the computer.

  For reference:

  How to change or remove a program in Windows XP

  http://support.Microsoft.com/kb/307895

  Windows tries to automatically download and install the drivers for the Cam via windows update.

  Otherwise, select the correct version of windows and download the drivers and install the same.

  http://www.Microsoft.com/hardware/en-us/d/LifeCam-cinema

  For reference:

  Troubleshoot installation of Intellipoint and IntelliType LifeCam software

  http://support.Microsoft.com/kb/953691

  Hope this information is useful.

• Microsoft lifecam hd-5000 problem Installtion

  My system is Windows xp home edition. I have uppluged and reconnected to my usb port several times, tried different 2.0 ports, connected my old webcam and recognized computer, restarted my computer several times and reinstalled at least four times. I have two original disk Microsoft hd-5000 3.0 installation and I tried both, I do not see the web cam in Device Manager. I don't understand why my computer recognizes my five or six web cam when you plug it in but nothing when I plug the Microsoft hd-5000.

  Hello

  1. you get any error message?

  2. the Microsoft lifecam works any other computer?

  3. don't you make changes to the computer before the show?

  Please follow the steps below.

  Method 1:

  Run the Microsoft Fixit from the link below.

  http://support.Microsoft.com/mats/hardware_device_problems/

   

  Method 2:

  Follow the steps from the link below.

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  http://support.Microsoft.com/kb/322756

  How to back up and restore the registry in Windows

  http://support.Microsoft.com/kb/929087

• Not able to use Microsoft LifeCam Cinema machine Windows XP SP3.

  Original title: Cinema of cam Life, XP SP3 error report.

  I have installed the drivers and all, through failures 4 times now, and I always get an error report window when I try and open the "Microsoft Lifecam" app, it takes a few seconds as to try and connect and then an error report appears. I meet the system requirements, I don't know what to do at this point.

  Hi MalickDelorian,

  ·         What is the exact error message/code you receive?

  ·         Have you been able to use the Microsoft LifeCam previously on your machine?

  ·         What troubleshooting steps you tried to solve the problem?

  You can follow this link and check if the problem persists.

  Troubleshoot failures to find the new LifeCam hardware

  Reference: Troubleshooting, install the Intellipoint or IntelliType software, LifeCam.

  File of Microsoft LifeCam Readme and troubleshooting information

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer

• Microsoft LifeCam Cinema Webcam and Google Video Chat do not work together

  I installed a MS LifeCam Cinema camera to use with Google Video Chat.  I initiate a video calling the camera fires each time, and then I get a "Internet Explorer has stopped working.  A problem caused the blocking of the program works correctly.  "Windows will close the program and the fotify you if a solution is available" error.  Then the application controls lifecam part appears, but no camera.  And then Google closed and reopens - never proceed with the connection of video chat.  The camera works fine with the software installed locally and on Live MS aps.  Any ideas?

  Hi DigForHelp

  You can check this link for more information to solve the video messaging problems that occur when you use your LifeCam with Gmail

  http://support.Microsoft.com/kb/969275

  After back and let us know if it helped to solve your problem.

  Thank you and best regards,

  R uma - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• LifeCam Cinema - focus problem

  Hello
  I just brought a lifecam cinema.  It runs on Windows 32 - bit XP, SP3, with the latest Microsoft webcam software.

  My Lifecam Cinema appears to not be auto focus.  I have 3 feet of the webcam, and I blurred and imprecise.  The objects in the room are also blurred.  The only thing that is developed is if I take an object and that it hold about 3 inches from the webcam.  The focus seems to be right in front of the lens.

  I tried to play with the setting of development under the microsoft Lifecam software.  I tried it with the balance of the development of setting 'auto '.  I tried to uncheck the auto and manually move the Focuser scroll bar and hit apply.  No difference in short - everything behind a few inches from the lens is blurry.

  I tried different intensities.  I tried to move the scene and set the webcam in another XP box.  No improvement.

  It is possible the unit I have is defective and not auto focus?

  Thank you.

  Just to close the loop - Yes, the webcam was defective.  I got a replacement and it wears very well.  So, the first auto focus issues.  It's just to help those who watch this upward in the future.

• Impossible to install the software for microsoft lifecam cinema 3

  I can't get the software to install.  Abandonment keeps telling me that there is another incomplete installation pending.  Here's the exact message:

  Setup cannot continue because another installation is already in progress.

  I don't have any other facilities pending.  I rebooted and rebooted several times.   Using Vista.  The unit works fine, but I don't have the software to do things with him cool because I can't seem to install.  And I can't contact the Microsoft support because I can not find the product ID number anywhere.  Very frustrating.

  • What you have already tried to solve the problem

  Hello crazypokemon,

  Thanks for posting on the Microsoft answers Forums.

  Sometimes computers do not always perfectly work as expected, and we need to make changes to get the equipment to work.

  Since you get an error message when you try to install the Lifecam software and States error installation is already in progress, I would like to use the Windows Installer Cleanup tool. Click here to download the cleaning tool. You can use the utility to remove installation information for programs that were installed by using Windows Installer. Remember that Windows Installer CleanUp Utility does not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall on.

  Once you have installed the tool, right-click on the installation executable and select "Run as Administrator". Then a list of programs is listed. Select the Lifecam software you want to uninstall. This will remove all corrupted files installation. Then restart the software installation.

  Hope this will help get your software installed and working tools.

  Thank you, Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• LifeCam Cinema installs on Windows 7 64 bit - "the unit must be plugged.

  Separated from this thread.

  Hello

  Yes, I got the latest version of the software. I also tried all the sugested fixes in the file as sugested elsewhere on this forum and help. It's weird the sound works but not the video. I should add that this is the second lifecam that I had this problem with that I sent the first back that I thought it was faulty.

  It worked before, so no real don't problem with 64.bit Win 7, but all of a sudden whenever I try to enter in the software of the camera, told me that "the unit must be plugged. IT IS PLUGGED IN! When I disconnect it, the typical sound occurs, even when I plug it in again. How can I eliminate this annoying problem and even more boring message that opens?

  I downloaded the latest driver, all of the software, but I said always that I already have the most recent and on my PC. Can someone help me out here?

  Hello

  I understand that you can not use Microsoft Live cam application on Windows 7.

  This could be caused due to the following reasons:

  Application of corrupt.

  We suggest that you to uninstall all traces of this Webcam Live software and then try to install the application.

  To uninstall a program with traces see link below:

  https://support.Microsoft.com/en-us/kb/290301?WA=wsignin1.0

  Once the program is uninstalled with tracks, try to reinstall the application and check if it helps.

  Please keep us updated with the results.

• Update for microsoft office 2007 installation problems

  I recently bought and downloaded Microsoft Office Ultimate 2007.  I installed the first string of updates without problem, but there are now 8 updates security for programs that I get a Code 646.  It makes me crazy!  They are as follows:

  Update of security for Microsoft Office Excel 2007 (KB969682)
  Update of security for Microsoft Office Publisher 2007 (KB969693)
  Update of security for Microsoft Office Word 2007 (KB969604)
  Update of security for Microsoft PowerPoint 2007 (KB957789)
  Update of security for Microsoft Office 2007 System (KB969559)
  Update of security for Microsoft Office System 2007 (KB969613)
  Update of security for Microsoft Office System 2007 (KB969679)
  Update for Microsoft Office Outlook 2007 (KB969907)

  Someone help me please.

  Hello

  I wanted to include these if necessary - check here for the Experts of the Office

  Office newsgroups
  http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.Office.Setup&cat=en_us_642d5640-c1ba-43C3-A224-b3ec1473346c&lang=en&CR=us

  And Office Discussion groups
  http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspx

  Good luck.
  Rob - bicycle - Mark Twain said it is good.

• How to operate the two cams of LifeCam Cinema web on one computer?

  I would like to simultaneously run two webcams Microsoft LifeCam cinema of a single 64-bit Windows 7 computer. But I can only raise a Microsoft LifeCam instance at a time. I can do two at a time by using the sample available with Visual Studio 2010 MFCaptureD3D software, but I have to be able to control the camera, i.e. set the focus manually and select a higher resolution available. How can I accomplish this?  Is there information or code to access the device settings?

  Hello

  I fear that you will not be able to exploit two webcams Lifecam Cinema on a single computer, but you can check with third-party software that might solve your problem

  Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Kind regards

  Ramata Thakur

• You can use Lifecam Cinema on a Samsung Smart TV for applications like Skype

  I have a Samsung Smart tv and I am trying to use my Microsoft LifeCam Cinema webcam with her so that I could Skype through TV.  It does not recognize the webcam... is it possible to do this?

  Hello

  Welcome to the Microsoft community.

  As the Samsung TV is unable to find the camera, I suggest you contact Samsung Support help further.

  http://www.Samsung.com/us/support/

  Kind regards

• Unable to use Microsoft Lifecam on Pic4pass because of the low resolution?

  I try to use my Lifecam ( Microsoft Lifecam Cinema HD ) on Pic4pass ( http://www.pic4pass.com/ ) but repeat me my webcam resolution is too low. I changed the resolution of the 600 s then 800 s and cannot go higher garbage laptop specs, and it still does not accept it.

  Help

  Unfortunately for you ensure that your photo meets government requirements that pic4pass requires a webcam with a minimum video resolution of 1600 x 1200 px.

  But you can also upload a photo from your digital camera or a mobile phone; almost all digital cameras have high enough resolution.

• Microsoft LifeCam VX-500 works not when connected to the Internet

  Original title: Microsoft LifeCam VX-500 problem

  Microsoft LifeCam VX-500 in office his work on offline, but when I connect to the internet, its does not work?

  Hello

  1 when was the last time it was working fine?

  2 did you last modified the software on the computer?

  I also suggest you go through the steps mentioned in the link and the Coachman.

  Troubleshoot failures to find the new LifeCam hardware

  http://support.Microsoft.com/kb/929087

  See also:

  Don't troubleshoot bad or no video or problems to start the LifeCam software

  http://support.Microsoft.com/kb/933310

  http://support.Microsoft.com/kb/969275

  I hope this helps.