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• Why my Windows Phone app (for desktop) does not open?

  I connect my WP8 to my laptop. Open Windows Phone app to sync music.

  And this happens:

  

  The signature of the whole problem:

  Signature of the problem:
  Problem event name: CLR20r3
  Signature of the problem 01: windowsphone.exe
  Signature of the problem 02: 1.0.1720.1
  Signature of the problem 03: 519a6ab5
  Signature of the problem 04: Microsoft.Practices.Unity
  Signature of the problem 05: 2.1.505.2
  Signature of the 06 problem: 5004782f
  Signature of the problem 07: 30 d
  Signature of the problem 08: 0
  Signature of the problem 09: System.ArgumentNullException
  OS version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: 0a9e
  More information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional information 3: 0a9e
  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  I tried to uninstall and install again. I have completely updated my laptop and repeat the process of re-installing and he still does not work.

  Hello Jaycub,

  Thanks for posting your query in Microsoft Community Forum.

  What is the brand and model number. the phone?

  The question may arise for various reasons, including a problem with the USB, all recent software update etc. So, I would suggest trying the following steps and check if the problem still persists.

  Method 1:

  Please, try the steps in the following Knowledge Base article.

  Windows Phone 8 is not detected by your computer

  http://support.Microsoft.com/kb/2749484/en

  Method 2:

  You too, try the next solution.

  Try to log in and cancel the success of sync, then try to uncheck auto sync - I hope that this should prevent the app crash the next time you connect.
  For more information on uncheck auto sync, please see the following thread:

  http://answers.Microsoft.com/en-us/WinPhone/Forum/wp8-wpstart/wp8-connector-for-OSX-crashing-on-launch/fbe20bb0-2bcf-4B86-a1f9-fffaa69ac1eb?page=3

  Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

• Windows Phone app is not uninstall or reinstall.

  Recently I am facing problems with me Windows Phone App for desktop computer, so I tried to uninstall it from my PC to reinstall. But I get an error message when I click on uninstall.

  The message is this:

  "The feature you are trying to use is on a network resource that is wrong.

  Click OK to try again or enter a different path on the line containing the installation package ' {E786AE85-8A30-4CF2-BF-70-57404A5CD684}v.1.0.1720.1
  in the box bellow.

  "Source of use: C:\ProgramData\Applications\Cache\.

  I click on browse, but I can't find the file. I used the search, but the result was the same.
  I downloaded again the application .exe file and when I click on install a message appears that says that I have already install this application.

  I think the problem may have come to use CCleaner to clean the registry.

  Is there another way to uninstall this application?
  I use:

  Windows 8 Pro x 64

  Thank you.

  Hello

  I suggests using the fix to uninstall the application, and then install Windows all updates and then install the app, if you want to.

  The fix, it will search the registry fixes.

  Solve problems with programs that cannot be installed or uninstalled

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Note: start by selecting detects problems and apply the patches for me and then select Uninstall when he gives you a pop up. Now, select the application you want to install from the list, and then uninstall it.

  Now, install all the Windows more recent updates for the computer up-to-date.

  Follow these steps to install the updates.

  a. press the Windows key + W and type Windows updates.

  b. Select Check for Updates which will display a list of all the recent updates, those who must be installed on the computer, and then you can install them.

  c. press the Windows key + W and type Windows updates.

  d. Select install optional updates , then the updates.

  e. now wait for a while when Windows checks for the latest updates for your PC.

  f. If updates are found, tap or click install updates.

  You are always welcome in our community, if you have other questions related to the issue.

• How to save a document on OneDrive via the Adobe Reader on Windows Phone app?

  Hello

  I know everything, the documents that are to be registered in the Adobe Reader on Windows Phone app, we can save them on the mobile (Nokia Lumia 930) or transfer them to OneDrive.

  Thank you.

  Adobe/Acrobat Reader peut upload/download/synchronize documents to Adobe Document Cloud (Acrobat.com); I don't think that it offers built-in features to interact with other file-sharing services.

  [subject moved to Reader/Acrobat DC to Mobile forum]

• Transfer Mobile Xperia with windows phone (app crashes) issues

  Hello

  Just move a Windows phone (nokia 1020) at a Xperia Z5.
  Try to use the software to transfer, but when it finally starts sending info through (after years trying to connect via usb and bluetooth)
  on the windows phone application closes (or crashes) and the connection breaks and you must start over (he holds it).

  I was wondering if anyone else has had these problems and he knows what the problem is or what to do?

  any info woud be amazing.

  PC companion is not compatible with windows phone,
  I propose ultimately export my contacts through live.com (with my Windows account) to my pc as a .csv files and then imported to my gmail for all account, it is resolved!

  Cheers for the help!

• Problems with UN / reinstall Windows Phone Desktop app

  Hello

  Yesterday, I tried to update my Desktop Windows Phone application, but received an error message prompting me to reinstall. When I go into Control Panel, I am only offered the possibility to uninstall it, and when I try to do, it fails to uninstall I get an error message that the installation package {256BFC36-34DF-4C3E-8051-5DDCC16B9334} v1.1.2726.0.msi is missing. I tried to get on my computer, but I'm afraid she's not found. I also tried to install the new version of the app, but I can't do that because it says that the program is already installed on my machine. So now I can't use the app, uninstall it, fix it or reinstall it because of the missing installation package.

  Yesterday I ran ccleaner registry cleaning and other improvements, he suggests, so I think it's the way in which the installation package has gone missing.

  What can I do? Thanks in advance.

  Solved!

  Earlier, I found this thread that addresses the same issue:

  http://answers.Microsoft.com/en-us/WinPhone/Forum/wp8-wpmusic/cant-install-new-version-of-Windows-phone-app-for/9a09e169-8cea-40a9-A421-fbf9d4e37fc1

  Your colleague Sheena M it gives a link to a fix that solved the problem for me:

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall?WA=wsignin1.0

  I chose 'Uninstall' as the difficulty, which solved the problem. Now, I managed to reinstall the latest version of the desktop Windows Phone application.

• Windows Phone 8 App stop just when I plug in my phone

  I have a windows phone 8 by HTC and I downloaded the windows application on my laptop. I plug in my phone when he told me to but then proceeds to have the app not to answer. Why is this?

  Hi JordanEdmonds,

  Thanks for posting in the forum.

  I create the new user with administrator rights profile and reinstall Windows Phone app for desktop computer with the new user profile. Information how you can find here:

  http://Windows.Microsoft.com/en-IE/Windows/create-user-account#create-user-account=Windows-7 new Windows 7 user profile

  http://Windows.Microsoft.com/en-IE/Windows/create-user-account#create-user-account=Windows-8 local user for Windows 8

  Also, I recommend reinstall phone drivers in Device Manager.

  Thanks for your contribution on the forums!

  Kind regards

  Michal TR

• Please free App Firefox for Windows Phone.

  Please free App Firefox for Windows Phone.Thanks

  The very low market share with Windows Phones, it is not worth to spend money and essential resources to make a mobile version of Firefox for these devices.

  Mozilla has versions for Windows Mobile starts a few years ago but as would have stopped due to low users.

  http://www.windowscentral.com/just-1-market-share-why-are-OEMs-choosing-Windows-10-mobile

  Initially when Mozilla experimented with a mobile browser they did with Windows mobile OS while she was Minimo. Mozilla later changed to Android as the platform for mobile Firefox.

• Implementation error when buying Windows Phone 8 App on Windows Store.

  Original title: Hey microsoft supports the team... I had a problem

  Hello MS - ST

  I have a windows phone 8 and when I try to buy an app a payment method if necessary when I click on BUY Botton to enter my card visa, it is said:
  "Error".

  Your account is locked.

  If the problem persists, contact customer service.

  (8032-[2]-700a5b33-75fe-4538-8ad9-8bd7559abee0) »
  This is my e-mail MS account * address email is removed from the privacy * please tell me how to unlock it... I really need to buy some quick important programms

  Hello

  For all payment related issues with Microsoft Store, I suggest you contact the Microsoft store support from this link:

  http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/

  Hope this information is useful. You can publish all your queries related to Windows on Microsoft Community Forums and we will be happy to help you.

• Exactly how to download an App from the market to my Windows Phone 7.5 update when I am connected correctly?

  I can not download install the app, with the smartphone or a computer, using Zune via connected USB or Wi - Fi.

  Exactly how to download an App from the market to my Windows Phone 7.5 update when I am connected correctly?

  I can not download install the app, with the smartphone or a computer, using Zune via connected USB or Wi - Fi.

  Exactly how to download an App from the market to my Windows Phone 7.5 update when I am connected correctly?

  Have you clicked on the app you wanted? If you said right click Download.

• Cannot download app on my windows phone 8

  I have a windows phone 8 and I can't download apps, it teling me to set the parameters of the families, even though I'm over 21 and age on my account is corect. Please help me. Thank you for your time.

  Hi Taina,

  Thanks for posting your query in Microsoft Community.

  Please refer to the suggestions in the article below, and check the status.

  Solutions to the problems of store

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

• 8.1 Windows mail app - single mailbox for multiple accounts as on Windows phone?

  I have an outlook.com account and a microsoft exchange account - windows Phone I can combine the mailboxes of these accounts. I can not figure out how to do it on Windows 8 mail and have to check both and constantly move from one to the other, which is more disruptive as it sounds. Can I view a single mailbox for both accounts in Windows mail 8.1, similar to how I'm currently doing it in Windows Phone 8.0? I must warn you that any response in addition to 'Yes' is followed with a request for an explanation.

  Hi Mathenge,

  Unfortunately, no.  With the Mail application on Windows 8.1, you can have all your email from the Outlook.com account, Gmail, Yahoo! and Exchange in a single application, but not as a unique mailbox.

  You can check out this tutorial and understand the full operation of Windows Mail on Windows 8.1 application

  http://Windows.Microsoft.com/en-in/Windows-8/mail-app-tutorial

  Hope this information helps.

• How to disable windows 8 app when connecting windows phone 8

  Hello

  every time when I connect my windows phone 8 (samsung ativ S) to my desktop (windows 8 64-bit) using the USB

  a windows application opens.

  Is there a way to disable the automatic opening?

  Thank you

  Yaron.

  Hi Yaron,

  AutoPlay allows you to choose an action for different types of media when you plug in a device, insert the media or receive content from another person using type and send. You can configure AutoPlay to open different types of content, such as photos, music and video on different types of media, such as disks, CDs or DVDs.

  Please consult the following link to find out how to disable automatic playback:

  AutoPlay: Frequently asked questions
  http://Windows.Microsoft.com/en-in/Windows-8/AutoPlay-FAQ

  Note: refer to the section: How can I stop AutoPlay wondering what app I want to use? to find out how to turn off AutoPlay.

  I hope this information is useful. Please get back to us with the State of the question.

• This app works for windows phones 8.1

  Need more privacy, ppl are able to access certain accounts through Googling my name? !!

  Sorry but there is no development of a Firefox mobile for all Windows Phones devices and not expected anytime soon.

  Firefox is only for Windows, Mac OSX, Linux desktop. Firefox Mobile for Android 2.3 +. As a browser shell for iOS8 + and there's OS "Firefox" for some phones and some Panasonic Tv's.

• Playmemories app for Windows phone

  I recently bought a Cyber Shot RX100 II. Spent the extra money for the RX 100 II, to get the wifi and NFC technology. To my surprise, there is no application Playmemories for Windows phone available! Can you please tell me what are the plans to release a Playmemories application for windows mobile? Thanks in advance. Reinier

  I'm sorry. We cannot comment on any future plans. Unfortunately play memories Mobile is only available on iOS and Android right now.