Installation HP Active Support Library on dv-9700 Error1316

For months, whenever I turn on my dv 9700 laptop, HP Update tries to install HP Active Support Library. It always ends with Error 1316 and error 1603. The software will not be installed. I tried the installation when using different networks, but with the same result. Do you have a solution for this or, given that I don't need this software, is it possible to keep it from wasting my time trying to load. I would like to receive updates useful therefore to extinguish Updatel HP is not an option.

I had exactly the same problem, but have now it is resolved.

Go to http://h30434.www3.hp.com/psg/board/message?board.id=OS & message.id = 5088 and follow the instructions given by Pfipps.

Tags: Notebooks

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