Windows Servicing identified that package KB972036 (Update) is not applicable to this system

How can I get rid of this update? I find only information for the installation of updates failed, nothing on the automatic reception of an update through Windows Update that is not valid for my system.

Windows Vista Home Pemium Service Pack 2
HP Pavilion DV6700
Microsoft Office is NOT installed, only the viewers

"Windows Servicing identified that package KB972036 (Update) is not applicable to this system"

"Windows Servicing has not finished the process of change update 972036-11_neutral_LDR of State of Staged (Staged) packaging KB972036 (Update)"

Log name: System
Source: Microsoft-Windows-maintenance
Date: 2009-09-02 10:52:50
Event ID: 4375
Task category: no
Level: error
Keywords: Classic
User: T24622056-PC\Alan
Computer: T24622056-PC
Description:
Windows Servicing failed to complete the process of the package configuration KB972036 (Update) in install Requested(Install Requested) State
The event XML:

 
   
    4375
    0
    2
    0
    0
    0 x 80000000000000
   
    103100
   
   
    System
    T24622056-PC
   
 

 
   
      KB972036
      Update
      Install requested
      Package_for_KB972036 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.2.0
      Installed
      True
      0 x 80070643
      Fake
     
     

   

 

Hi BrechbieIAD,

Welcome to Microsoft Vista answers Forum!

I have a few here that might solve the problem.

Step 1:

You may need to start the computer in safe mode and uninstall the update, follow these steps to start the computer in safe mode:

1 restart your computer if it is running.

2. tap on the F8 key after your initially on powers computer.

3. Once you see the menu Advanced Boot Options, you can stop tapping.

4. use the up/down arrow keys to highlight your selection.

5. Select Mode safe mode with networking and press ENTER.

6. you should see loading drivers and wait please.

7. you should then be at the Welcome screen.

8. connect to your computer using an account with administrator privileges.

See the link: http://windowshelp.microsoft.com/Windows/en-US/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

Step 2:

Now, you may need to delete the contents of the download on your system folder, follow these steps:

Click Start > type download in the start search > delete the folder KB972036.

Step 3:

Now, run Windows Update and allow to install KB972036.

After Windows Update has finished reboot normally and everything should be fixed.

Hope this information is useful.
Let me know if it worked.
All the best!

Thank you, and in what concerns:
Swathi B - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • After installing the updates, event viewer says "Some of the updates are not applicable for this system"

    I have a laptop Toshiba Satellite L355D-57901.  I am running Windows Vista Home Premium SP2.  I have the updatedWindows updates in place so that I can revisit before installing.  After you install the updates, I noticed for some time that when I check myEvent Viewer , there are several errors indicating that "Windows Servicing identified that package (the number of update i.e. KB980436 (security update) is not applicable to this system .).   Can you please tell me why?  Thank you very much.

    Hi Simply4real,

    Check out the link below to a thread with similar problem and check if it helps.

    http://social.technet.Microsoft.com/forums/en-us/itprovistasetup/thread/c6883a0c-FF12-4bcd-86e0-4af3006eb7ce/

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Receive the error message"the update is not applicable to this computer" when you run a Windows Update

    Original title: XP mode on a lenovo w t520 / teacher of WIN 7 and intel VT?

    new computer, no additional software isn't installed, followed all the instructions from Microsoft in order. After having successfully performed the WindowsXPMode_es - are .exe, I try to run the Windows6. 1 - KB958559 - x 64 - RefreshPkg.msu and I get the message: "update is not appliably to this computer" and the exe in XP mode is not located anywhere on the drive.

    Hello

    The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums. You can follow the link to your question:

    http://social.technet.Microsoft.com/forums/en/itproxpsp/threads

    Hope this information helps.

  • KB973687___This update an update has failed, and when I tried to reinstall it from Microsoft Download site, it said that this update does not apply to this system.

    Update for Windows Vista (KB973687)

    Installation date: 26/11/2009 23:14

    Installation status: failed

    Error details: Code 80070026

    Update type: Important

    Install this update to prevent applications from sending too many requests HTTP, while a well-known Document Type Definition (DTD) is included. After you install this item, you may have to restart your computer.

    More information:
    http://support.Microsoft.com/kb/973687

    Help and Support:
    http://support.Microsoft.com

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

    When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

    In this way, you will receive the best help.

    See you soon.

    Mick Murphy - Microsoft partner

  • Cannot install KB980182 + 17 other updates - error 0x8007371c or "does not apply to this system".

    I am running Vista Home Premium with Service Pack 2, 32-bit. For example, I have the 8.0.6001.18828 version. I use AVAST AV and Comodo Firewall. I've never had McAfee.

    I have 18 'Important' Windows Vista updates will not be installed: several updates, several windows Vista updates, etc. Back to 08/12/09 and 27/04/10 the most recent. They start to add up. Here is a screenshot of them:

    http://img94.imageshack.us/img94/5003/updatesl.PNG

    For about 11 of them, let's say in the meantime (until restarted), but then after the resumption, that they do not have to install but have no error code. The event viewer indicates that they are 'not applicable for this system' (then why they have been downloaded?). Who does not apply are: KB905866 KB971468, KB972270 KB979683 KB978601, KB977816, KB978338, KB979099, KB974318, KB980248, KB980232.

    The rest of them, as (for example, KB980182) will fail because of an error of 8007371 C. In Event Viewer, they all have a sequence of error similar to this one (it's for KB980182):

    ###

    11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
    11:10 - Windows Servicing has not completed the process of change update 980182-39_neutral_PACKAGE of packaging KB980182 (Update) in Staged (Staged) State
    11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
    11:10 - Windows Servicing has not completed the process of change update 980182-38_neutral_PACKAGE of packaging KB980182 (Update) in Staged (Staged) State
    11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
    11:10 - Windows Servicing has not completed the process of change update 980182-37_neutral_PACKAGE of packaging KB980182 (Update) in Staged (Staged) State
    11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
    11:10 - Windows Servicing has not completed the process of change update 980182-2_neutral_GDR of packaging KB980182 (Update) in Staged (Staged) State
    ...
    [several other of these errors, with '2' to 36, even numbers only]
    ...
    11:11 - Installation failure: Windows failed to install the following update with error 0x8007371c: Cumulative security update for Internet Explorer 8 for Windows Vista (KB980182).

    ###

    Things I've tried:

    1. installation after a clean boot - at first, seems to be successful that I can get the list to the left of 1 or 2, but at some point given shortly after they all reappear.

    2A ran the System File Checker that comes up: "Windows Resource Protection has not found any breach of integrity."

    3 reset Windows Update components (manually or with the "FixIt" solution to http://support.microsoft.com/default.aspx/kb/971058?p=1)

    4. stop of services related to Windows Update, rename system folders, saving and then associated DLL files by restarting services (as described here: http://social.answers.microsoft.com/Forums/en/vistainstall/thread/ed275467-5580-41dc-9ccc-3c1e22c6fd28)-same result

    5 install in safe mode - gives me "Setup has encountered an error: 0x8007043c.» This service cannot be started in safe mode. »)

    6. scan the hard disk for errors (e.g., check disc) - Nothing found

    7. search for viruses, Trojans and malware - do not have

    8. install with UAC, anti-virus and firewall off the coast - same result

    9 install the upgrade preparation tool system for Windows Vista (KB947821) [January 2010] (with UAC, AV, etc off), but the installation 'failed' (no error code). Installation in safe mode it gives me the «...» "0x8007043c. this service cannot be started in safe mode."

    10. manually install them - same result

    A short circuit contact MS have exhausted the options?

    Thank you. This is not a beta or Release Candidate build both fuhgeddaboutit and open a free support incident.

    PS: I think you will find that the updates are not installed due to infection hijackware, Kurt.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • When I install the easy transfer on my Vista laptop, it is THIS UPDATE only IS NOT APPLICABLE to YOUR SYSTEM. my system is 32 bit I have chosen

    When I install the easy transfer on my laptop which has vista, IT COMES BACK THIS UPDATE IS NOT APPLICABLE to YOUR SYSTEM.  I chose 32 bit Vista which is my laptop. What can I do

    You don't say what operating system you are moving where.

    http://www.Microsoft.com/downloads/details.aspx?FamilyId=09d80814-2a73-4245-A63B-8e780d0430cb&displaylang=en

    Windows Easy Transfer for transferring from Windows Vista (32 bit) to Windows 7

    See you soon. Mick Murphy - Microsoft partner

  • While im trying to install WMP 11 in my starter of windows 7 there is an error saying that "UPDATE IS NOT APPLICABLE to ONE COMPUTER"... Why is it so?

    Problem:

    When installing wmp 11, I encounter an error saying that the update is not applicable to your computer... can someone help me with this problem?

    Unless it's a computer N Win7 or NK, WMP 12 is already installed on your new computer, Judd. To enable access to WMP 12 (turn it on), see http://windows.microsoft.com/en-us/windows7/Turn-Windows-features-on-or-off ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • last 10 automatic updates has not installed on my system; windows xp x 86 service

    last 10 automatic updates has not installed on my system; windows xp x 86 service

    jump,
    We could use a little more information.  What updates fail and the error codes are, to start.
    However you can check these links because they have some general troubleshooting steps that may help you.

    Reset the Windows Update components

    Solve Windows Update installation issues

    Troubleshooting Windows Update: offered on several occasions to update

    Last Windows Update Agent

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Update Standalone Installer returns "the update does not apply to your system" Installer MSI 4.5 [KB942288]

    MSI 4.5 is required to install some software on the sub system, Setup MSI 4.5 returns "the update does not apply to your system.

    Windows Server 2008 SP2 64-bit Standard

    sfc/scannow does return no problem

    CBS. JOURNAL

    2011-11-10 09:19:30, v6.0.6002.18005 Info CBS responsible Servicing Stack with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_676975d87cc9b6e6\cbscore.dll
    2011-11-10 09:19:30, called CSI Info 00000001@2011/11/9:22:49:30.113 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x7feef748c85 @0x7fef2ef53ae @0x7fef2ec3ed1 @0xffb649a8 @0xffb630c9 @0xffb63578)
    2011-11-10 09:19:30, CBS News could not load SrClient DLL path: C:\windows\system32\srclient.dll.  Continue without the system restore points.
    2011-11-10 09:19:30, called CSI Info 00000002@2011/11/9:22:49:30.116 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x7feef748c85 @0x7fef2f386cf @0x7fef2f125d9 @0x7fef2ec3feb @0xffb649a8 @0xffb630c9)
    2011-11-10 09:19:30, called CSI Info 00000003@2011/11/9:22:49:30.117 WcpInitialize (wcp.dll version 0.0.0.5) (battery @0x7feef748c85 @0x7fef74f838d @0x7fef74f84ba @0xffb64207 @0xffb63125 @0xffb63578)
    2011-11-10 09:19:30, CBS NonStart info: check to ensure the treatment of start-up was not necessary.
    2011-11-10 09:19:30, info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x12df8d0)
    2011-11-10 09:19:30, CBS NonStart info: success, start, treatment not required, as expected.
    2011-11-10 09:19:30, info CSI CSI 809616 (0x00000000000c5a90) store initialized 00000005
    2011-11-10 09:19:30, CBS briefing: initialized 30187313:3612201472.
    2011-11-10 09:19:30, CBS information session: 30187313:3612201472 finalized.  Reboot required: no
    2011-11-10 09:21:33, CBS Session info: initialized 30187314:546129020.
    2011-11-10 09:21:33, CBS Session info: 30187314:546129020 finalized.  Reboot required: no
    2011-11-10 09:23:35, CBS Session info: initialized 30187314:1775756314.
    2011-11-10 09:23:35, CBS Session info: 30187314:1775756314 finalized.  Reboot required: no
    2011-11-10 09:25:38, CBS Session info: initialized 30187314:3005403140.
    2011-11-10 09:25:38, CBS Session info: 30187314:3005403140 finalized.  Reboot required: no
    2011-11-10 09:27:37, CBS Session info: initialized 30187314:4186893820.
    2011-11-10 09:27:37, CBS Session info: 30187314:4186893820 finalized.  Reboot required: no
    2011-11-10 09:27:43, CBS Session info: initialized 30187314:4247657872.
    2011-11-10 09:27:43, CBS Session info: 30187314:4247657872 finalized.  Reboot required: no
    2011-11-10 09:29:30, CBS info trap: package store indicates there is no element to clean, to jump.

    Advice please.

    Hello

    Your question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the Technet Forum. You can follow the link to your question:

    http://social.technet.Microsoft.com/forums/en-us/category/w7itpro

    Hope that helps.

  • Said updated stand-alone Windows Setup program do not apply to this system.

    I tried to download and reinstall the stand-alone windows installer, but get the message that no update available for this system or this download does not apply to this system.  Standalone Installer, I think it's a system XP instead of Vista Home Premium 32 bits of the system. How can I uninstall the stand-alone Windows Installer and install one for Vista?   Is it important that I have a desktop computer that has XP on it?  I also rename the laptop with the Vista program to my name. Is it relevant. I tried to reverse the name

    Hi Rockyakauke25,
     
    Welcome to Microsoft answers community forum!

    This day stanalone you trying to install?

    Try to install the update in safe mode.

    Try to install the update in safe mode and see if you are able to install. Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

    To start in safe mode, follow the steps below:

    1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

    Click the Start button, click the arrow next to the button lock and then click on restart.

    2   , do one of the following:

    ·         If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

    ·         If your computer has more than one operating system, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

    3. in the display Advanced Startup Options , use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options, see Advanced startup options (including safe mode).

    4 log your computer with a user account with administrator rights.

    Install the prerequisite updates before applying a new update that is installed sp 1 for a successful installation sp 2.

    See the link for download of SP1 and installation

    http://TechNet.Microsoft.com/en-us/Windows/bb738089.aspx

    Try to run the system update readiness tool before installing the SP1 or SP2.
     
    The system update tool:
    http://support.Microsoft.com/default.aspx/KB/947821
     
    A software update is available for the Windows Vista installation:
    http://support.Microsoft.com/kb/937287
     
    Then download and install Service Pack 2:
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=a4dd31d5-F907-4406-9012-a5c3199ea2b3&displaylang=en
     
     
    Hope this information helped!

    Thank you, and in what concerns:
    Aziz Nadeem - Microsoft technical support.
    Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think.

  • Windows 7 update security / not applicable for your computer__ update

    I have windows 7 windows updates were not being updated in 4 days, I try to update my progams and middle manually updates I get a message error "update is not applicable to your computer.

    Bodu,
    If you can answer the questions posted Umesh it will help to help you solve this problem.

    a. have been able to use windows update without any problems on your computer as soon as possible?
    b. do you get this error message when windows tries to install updates?
    c. did you change to your computer recently?
    d. what happens when you click on control upgrade on windows update screen?
    e. no windows updates screen shows any updates available for your computer?

    Here are a few troubleshooting items that you may want to consider:

    Reset the Windows Update components

    Solve Windows Update installation issues

    Troubleshooting Windows Update: offered on several occasions to update

    Last Windows Update Agent

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Microsoft Management Console error: this function is not supported on this system. Also noticed that the automatic updates did not install it and returned error 80070005.

    Original title: Microsoft Management Console this feature only is not supported on this system

    I am running Vista 32 bit Business since an administrator account.

    Recently, I noticed that the automatic updates did not install it and returned error 80070005.   After investigation, I found that I could not open mmc at all and always get the message "this function no is not supported on this system.  No major changes have been made to the configuration to trigger it and I can't watch the event log because it is in the MMC.
    I have studied this question in line and tool the following actions, which none worked:
    carried out a complete antivirus scan (I use Commodo internet security)
    created another account administrator
    has run SFC (no problem)
    has run the registry cleaner (no problem)
    has run msconfig.exe and disabled all the startup process
    updated windows right click and run as administrator
    Started in safe mode and tried all above
    After that, I don't know where to go... it doesn't seem to be a download for Windows vista to reinstall mmc.
    I have about 50 updates critical, sitting in my windows update that can not install because of this problem.  Can anyone help?
    Jeff

    Hello Helpmehelpme,

    First, I would check since it is professional Vista was that computer on a field of work or it was already on an area of work? There may be group policies that are in place that prevent to run MMC.

    When did start to happening? Is there anything new on the system which has been introduced into the environment (software, hardware)?

    This thread gives a few steps trying to the original poster that you can't have.

  • The Windows Update stand-alone Installer returns an error: "update does not apply to your system.

    Preparation of my laptop running windows Vista Business SP2 to upgrade to Windows 7; Downloaded Windows Easy Transfer for Windows Vista to Win 7 32 bit format. run the download and the "Windows Update Standalone Installer" then begins poster "the update does not apply to your system"

    Have you tried several downloads, including the 64-bit version (I checked that my system is actually 32-bit); logged on as Admin; tried to change the security settings for file - no change in this inability to install.

    Ideas?

    http://www.Microsoft.com/downloads/details.aspx?FamilyId=1B544E90-7659-4BD9-9E51-2497C146AF15&displaylang=en

    Download and run the Windows 7 Upgrade Advisor to see if your PC is ready for Windows 7. It scans your hardware, devices, programs for known compatibility issues installed, you gives advice on how to fix any problems found and recommends what to do before upgrade you.

    See you soon.

    Mick Murphy - Microsoft partner

  • WinHlp32.exe for Windows 8 the update does not apply to your system

    I try to install WinHlp32.exe to allow the old program help files can be read, but when I try to run 'Win8-KB917607 - x 64' stops

    with this message "the update does not apply to your system"

    I download the correct file for my PC

    I tried many suggestions that are available on various sites without success

    I ran file system check on prompt without error and tried to re - run the program unsuccessfully.

    I would really appreciate the help

    Thank you

    It seems you must have U.S. English language pack installed and enabled in order for Windows8-RT-KB917607-x 64.msu run. Or there is a replacement winhlp32.exe solution directly. See http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install/installing-winhelp32exe-on-windows-8-pro/03c15af2-0402-4098-96d9-6efe2ea2b545 for discussion of these two options.

    Kind regards

    Peter

  • "update does not apply to your system" error when installing Windows Easy Transfer for Vista 32 bit

    I downloaded and tried to install this update from my 32-bit Vista system and has received a notice of error "update does not apply to your system.

    Hello
     

    In Windows vista and Windows 7, you don't have to download Windows easy transfer.
    Windows easy transfer is incorporated.
    See the links below:

Maybe you are looking for