Windows Update (cannot make it work)

Hello
Im having a problem trying to update my computer of partners through the update service.
whenever I try to do this I get the error CODE: 80080005.
I tried to do what was described in another post about the connections screen and through cmd try stop and start wuauserv,
Stop worked but I tried to start and system said he was already working. I tried to install vista service pack 2 live, but not a sausage.
anyone has an idea how to resolve this please?

Hi Candyheadchef,

Welcome to the responses of Microsoft Windows Vista forums.

Usually the "Windows is unable to Check For Updates" error message produced always of the blocker window update connection attempt.

1. first of all, please check that there is no any third-party firewall preventing Windows Update to communicate with "update.microsoft.com.

2. check if Windows Firewall is blocking the update of Windows.

Please see the following article for connection errors:

You may encounter temporary connection related errors when you use Windows Update or Microsoft Update to install updates

http://support.Microsoft.com/kb/836941

You may receive an error message "Error Code 80080005 - Server execution failed." When you start applications COM +.
http://support.Microsoft.com/kb/870655

Let us know if you need help

Kind regards.
Anthony
Microsoft technical support
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    [File mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18392], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18392], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msrating.dll[9.0.8112.16421], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ieframe.dll[9.0.8112.16447], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mshtml.dll[9.0.8112.16447], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imgutil.dll[9.0.8112.16421], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18244], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18463], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ieui.dll[9.0.8112.16447], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8064.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18362], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\w32topl.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18541], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

    Other data-->
    Office details: {86DB8096-CBE6-4AD0-8408-9E6742E020A8}1.9.0027.06.0.6002.2.00010300.2.0.003x 64*-*-*-*-DR9M689583-OEM-7332157-001412S-1-5-21-351062797-3081132780-2295853590Gateway P-7805u Phoenix Technologies LTD.9C.11.00 20080917000000.000000 + 0003F333507018400F804090409Eastern Standard Time(GMT-05:00)03GATEWASYSTEM 100100Microsoft Office Standard Edition 2003113D116F5F4CDF078i7J0o7DhTy1CzrU9tgNtsgqDRoU = 70141-060-2448755-565941100Microsoft Office Outlook 2007124217878A3BDEF109asB7O9l/BGVVwL8l6Q7YVolGbo =81610-904-7225104-621301100Microsoft Office home and Student 20071219

    Content Spsys.log: 0 x 80070002

    License data-->
    C:\Windows\system32\slmgr.vbs(18, 1) (null): library not registered.

    Windows Activation Technologies-->
    N/A

    --> HWID data
    Current Hash HWID: OgAAAAEAAQABAAEAAwADAAAABAABAAEA6GEWswIAXHQCeEamIgHAZfL0aBRwpgom + NZQYaxWTAFGyg ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP INTEL CRESTLNE
    HPET INTEL CRESTLNE
    START PTLTD $SBFTBL$
    MCFG INTEL CRESTLNE
    SLIC SYSTEM GATEWA
    SSDT PmRef CpuPm

    Hello

    You did changes to the computer before the show?

    Method 1
    Try these steps and see if it works.
    a. Click Start, type services.msc and press to enter.
    b. in the list of items to ensure that the following services are started and running. (Check this service dependencies and make sure that they can also be programmed to automatic)

    Background Intelligent Transfer Service
    Cryptographic services and
    Windows Update

    c. click on apply and then click ok.

    Method 2
    I suggest to perform the clean boot and try to install the updates.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135
    Note: Follow step 7 clean boot KB929135 article to reset the computer in normal mode.

    Method 3
    I suggest you try the steps from the following link:

    Problems with installing updates
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

    Method 4
    For problems with Windows defender updates, see

    Error message when you run Windows Defender: «Error 0x800106ba»

    http://support.Microsoft.com/kb/931849

  • Cannot install message of updates that Windows Update cannot currently check the updates because the service is not running

    Original title: update Windows impossible currently to check updates because the service doesn't work (Vista 64)

    I get the message: ' Windows Update cannot currently check for updates, because the service is not running. "  You may have to restart your computer. "I rebooted without change.

    I have Vista 64-bit with installed MSE and it cannot update its virus database.  I have also Windows Media Center put up a TV and may not be able to download an updated Guide.

    Can someone help me please?  I just finished a full scan of Malwarebytes and a full scan of MSE - both in Mode safe mode with networking.

    I found a few other forums similar to my problem, but I don't know that they are the same as mine.  I'm a little wary about some of the suggested corrections, so I thought I would like to get suggestions directly related to my problem.

    Thank you!

    Hello

    1. what exactly happens when you try to download the update for Windows Media Center guide? Do you get any error messages?

    2 did you do changes on the computer before the show?

    Method 1: Run the update utility

    See the following site:

    Problems with installing updates

    http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-problems-with-installing-updates.

    Method 2: Start services

    Make sure that the following services are started:

    a. Windows Update

    b. Background Intelligent Transfer Service

    c. Cryptographic Services

    To do:

    a. click Start, type services.mscwithout the quotes and press enter.
    b. double-click the service and under Service status click Start, if it is not started.

    Method 3: Reset the update components

    See the following site:

    How to reset the Windows Update components?

    http://support.microsoft.com/kb/971058.

    Warning: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry .

    Method 4: Run the fixit

    See the following site:

    The problem with Microsoft Windows Update is not working

    http://support.microsoft.com/mats/windows_update/.

  • Error Windows update cannot currently check the updates because the service is not running, you must start the computer, windows update services does not

    Original title: Windows Update service is not running / working and is not listed in services.msc

    When I go to windows update a red shield with a white cross appears and when I click search for updates this message appears:

    "Windows update cannot currently check updates because the service does not work, you will need to start the computer"

    * Restared several times-nothing has changed

    Despite what other threads have advised to:

    I checked in the services and WINDOWS UPDATE, Background Intelligent Transfer Service or encryption services are not listed!

     

    * I have changed the settings to "Never search updates" and then back to "install updates automatically" - nothing has changed

    * I ran the Malicious Software Removal Tool http://www.microsoft.com/security/pc-security/malware-removal.aspx- we say that everything was ok, but I can't always verify updates

    * I ran the download to reset windows update components http://support.microsoft.com/kb/971058/en-us but still I can not check updates

    (Nothing is in the update history)

    Am really worried!

    Thank you!

    Hello


    Have you made changes on the computer before this problem?
    Method 1:
    You can try to start the fix - it and check. Check out the following link.
    The problem with Microsoft Windows Update is not working
    http://support.Microsoft.com/mats/windows_update/
     
    Method 2:
     
    You can read the following article.
    Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
    Note: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base. How to back up and restore the registry in Windows:
    http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

    Note: If bad sectors are detected when running check disk utility and attempt recovery of bad sectors is verified during the verification of the drive for errors, data in the bad sector can be lost as they tried to recover bad sectors.

    Method 3:

    I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.
    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.


    Important: When performing analysis on the hard drive if bad sectors are found on the hard drive when parsing tent repair this sector if all available on which data can be lost.

  • Windows Update cannot currently check the updates, because the updates on this computer are controlled by your system administrator

    Error message appears when I try to change the Windows 7 update to automotive preferences, or try to manually get updates of Windows 7.  Using Win 7 Pro 64 bit on a computer at home.  I am the administrator and I can't find any relevant information in help or in a search of the forum.

    "Windows Update cannot currently check for updates because updates on this computer are controlled by your system administrator.

    That's what I get for taking!

    There is a big difference between be connected - one with administrative privileges (see your first post in this thread) and be logged on as administrator, especially in Vista & Win7. See the section "If you need help to determine if your account has administrative credentials...". "here: http://support.microsoft.com/kb/931712 ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • My product key on a new installation was invalid so then I activated by phone... now when I use windows update it does not work correctly

    My product key on a new installation was invalid so then I activated by phone... now when I use windows update it is not working properly because it says that I don't have a genuine copy of windows... But it seems that the updates don't come down... is it ok to work this way?

    To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 ) tool
    Once saved, run the tool.
    Click on the button continue, which will produce the report.
    To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
     
    Windows security updates will continue to come down the pipe under automatic updates, but you cannot access the General updates until the system to validate.

  • Error "Windows Update cannot currently check for updates, because the service is not running." You may have to restart your computer. "after replacing hard drive

    I've upgraded to a replacement hard drive, but Windows Update won't work now. Everything else seems OK.

    The error is: "Windows Update cannot currently check for updates, because the service is not running." You may have to restart your computer.

    I restarted the computer a couple of times and in respect of the Services runs it the Windows Update service.

    Operating system is Vista 64 bit.

    Original title: Windows Update

    I've upgraded to a replacement hard drive, but Windows Update won't work now. Everything else seems OK.

    The error is: "Windows Update cannot currently check for updates, because the service is not running." You may have to restart your computer.

    I restarted the computer a couple of times and in respect of the Services runs it the Windows Update service.

    Operating system is Vista 64 bit.

    After the upgrade to the bigger hard disk, I found that the technology Intel Rapid Storage Technology driver should be updated. Once this is done Windows update ran properly. Microsoft Fixit did not help in this circumstance.

  • I can see the webcam on my Dell Latitude D630 laptop, but cannot make it work on Skype... This isn't seeit. How to activate the webcam to use?

    I can see the webcam on my Dell Latitude D630 laptop, but cannot make it work on Skype... This isn't seeit. How to activate the webcam to use?

    Hello markward4905

    You should be able to download the drivers from the website of the manufacturer of your web cam.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer:www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • Windows Update service will not work after upgrading the hard drive

    I'm running Windows Vista 64 bit, Home Premium SP2 with 8 GB of ram. I recently cloned my hard drive OEM of 500 GB, 5400 RPM Toshiba MK5055GSX via a standalone, dual drive bay dock for upgrade to a 750 GB, 7200 RPM, Western Digital WD7500BPKT. Since the clone/upgrade, Service Windows Update does not work and gives the message: ' Windows Update cannot currently check for updates, because the service is not running. " You may have to restart your computer. "And Yes, I checked and everything related to Windows Update seems to be 'turned on' or well defined, but the service will not work. Notes; Windows Update still works with the player "OEM", it is only the new WD drive that has the problem. Thanks in advance for any help or suggestion on getting this problem is resolved.

    This fixes my laptop http://www.realworldrobotics.com/troubleshooting-help/windows-7-64bit/windows-update-service-not-running-after-upgrading-drive

  • Windows Update cannot verify the update and resists being fixed!

    "The Windows Update cannot currently check for updates, because the service is not running." You may have to restart your computer. "This is on a HP Pavilion dv6000 / dv6426us. The computer has not been used for 3 (?) years. The system is Vista Home Premium SP1. The browser is Internet Explorer 7, version 7.0.6001.18000. Also HP Total Care Advisor is always installed and running a scan that reports of power is good, but this program is of course also obsolete. Since the resumption of employment, Norton Internet Security has been installed. Also installed PC TuneUp Maestro and Maestro own PC. These three seems to work well. I have already used in troubleshooting tool Windows Update / Microsoft Fix - it.  Fixed some things, but the problem persists. Removed many temporary files. Uninstall some programs. Registry cleaning. All this made the computer a lot more lively, but Windows Update still does not work. Also tried Windows Update in safe mode and safe mode with networking: no response.  I think that the file is damaged or missing.  What can I try next? Can I download and install Windows Update manually (I can't find the place where)? And it's risky to use automatic updates?

    Hi David,

    Let is follow these methods and check if this help.

    Method 1.

    Windows Vista Service Pack 2 (SP2) supports new types of hardware, and new hardware standards and includes all updates that have been released since SP1.

    Learn how to install Windows Vista Service Pack 2 (SP2): http://windows.microsoft.com/en-in/windows-vista/learn-how-to-install-windows-vista-service-pack-2-sp2

    Method 2.

    We can refer to this article and check if that helps.

    Updates: frequently asked questions: http://windows.microsoft.com/en-in/windows-vista/updates-frequently-asked-questions

    Method 3.

    Clear the temporary folder of Windows Update
    a. close all open windows.
    b. click the Start button, click "All programs" and click on "Accessories".
    c. right click on "Command prompt" and click "Run as Administrator".
    d. in the window "Administrator: command prompt", type "net stop WuAuServ" (without the quotes) and press ENTER.
    e. click on the Start button, in the "Search" box, type "%windir%" (without the quotes) and press ENTER.
    f. in the opened folder, find the folder named "C:\Windows\SoftwareDistribution".
    g. right click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder.
    g. always in the window "Administrator: command prompt", type the command "net start WuAuServ" (without the quotes) in the window to restart the service Windows updates.

    Method 4.
    We can try to reset the Windows Update components and check if that helps resolve the issue.
    This article helps you reset the Windows Update components. So that we can reset the Windows Update components for you, go to the "Fix it for me" section.
    To reset the Windows Update settings, go to the section "Let me fix it myself".
    Please see this article for steps and additional information.
    http://support.Microsoft.com/kb/971058

    Let us know if you need assistance with any Windows problem. We will be happy to help you.

  • Windows Update cannot currently check the updates, because the service is not running

    Whenever I try to update my windows vista with the recent service pack more computer, it tells me "Windows update cannot currently check for updates, because the service is not running." I'm running it from my admin account and I was curious to see if the same thing was happening with my other accounts. When I checked the they were fine and ready to go except the said that i needed approval admin even if I was giving him. I tried to turn admins accounts, but he wouldn't let me edit them, neither could I make a new account in general an admin or a fair standard.

    Vista service pack 1

    Processor: Intel (r) Core (TM) 2 CPU 4300 @1. 80 GHz

    Memory: 2.00 GB

    Norton 360 is my security system but did not install til about 2 weeks after a period of 1.5 years without protection (I was a fool, my computer had never seemed all operate differently) so I feel like this may be a virus any causing this problem cause, no idea on how do I fix? Thank you

    Thank you Matt, what ive down to realize, it's I'll just do a pc reinstall (what does this DVD) I know itll mean the deletion of all but ive already backed up what I need/want to so ill be fine. Dell Web site gave me all the information I need on how to do it.

  • Can't get updates for Windows, "Windows Update cannot currently check for updates, because the service is not running." You may need. "" Restart your computer.

    When I try to install the updates I receive the message "Windows Update cannot currently check for updates, because the service is not running."  You may need. "" Restart your computer,   It does not also. check me the update history

    Hello

    1. you made any hardware or software changes the computer recently?

    2. What is the number of update?

    3. do you get this message for all the updates?

    Follow these methods and check if that helps:

    Method 1:

    Step 1.

    Unplug all external devices, restart the computer, and then try to install updates.

    Step 2:

    I suggest that you follow the steps mentioned and try to start the Windows update service.

    Check if the following services are running.

    (a) Background Intelligent Transfer Service

    (b) cryptographic Service

    (c) Windows Update

    (d) Windows Installer

    a. Click Start, type "services.msc" (without the quotes) and press ENTER.

    b. double-click the service name in the Services list.

    c. under the general tab, next to startup type, make sure that automatic is selected.

    d. If the service is not already running, under Service status, click Start and then click OK.

    e. once the services are started and defined as running, try to install the updates and check.

    Method 2.

    You can follow the steps in this article: http://support.microsoft.com/kb/2509997

    Warning check disk.

    Important: All by performing the check disk on the hard drive if bad sectors are found then check disk try to repair this area, all available data on this sector can be lost.

    Registry warning

    To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    322756 (http://support.microsoft.com/kb/322756/)

    How to back up and restore the registry in Windows

    See also: the problems with installing updates

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

  • Cannot run Windows Update in Vista 64 bit Ultimate. Download popup that Windows Update cannot currently check the updates, because the service is not running.

    Windows Vista SP2 from worm 6.0.6002 Build 6002.  KB2675157 Explorer 9.0.8112.  Runing Norton 360 6.2.1.5 (I disabled the two virus checking a firewall).  My problem is that I ran Windows Update and go on a popup message: Windows Update cannot currently check the updates, because the service is not running.  I ran last update of Windows in April and he was properly executed.  I run FixIt 50202 and checked that wuauserv, misiserver, bits, cryptsvc, and workstation are started.  I am able to run updates on all the software outside of windows.  I ran recently updated for Radeon Catalyst Control Center, Safari, Chrome, and various Adobe products.  I don't have another PC with Vista I can compare the registry entries.

    Hello

    Method 1: The problem with Microsoft Windows Update is not working: http://support.microsoft.com/mats/windows_update/

    Method 2: Try to reset the Windows update components and check to see if the same problem happens: http://support.microsoft.com/kb/971058

    Method 3 :

    Try to set up your computer in a clean boot state, and then check to see if the same problem occurs.

    By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
    http://support.Microsoft.com/kb/929135

     

    Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

    Hope this information is useful.

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