Windows update fails when it is opened from the control panel.

I have a very annoying problem and critical. After install correctly update windows, now I can't open "Windows Update" from the control panel. If I click it, the windows unresponsive and freeze. Help, please.

... Even when I update windows is not running except Windows Defender antivirus.

Unfortunately, that does not necessarily mean that another application of Norton didn't was not preinstalled on the computer when you bought it.

Given that you use Norton Online Backup and have no intention of buying it, see if the correction of several next step solves your Windows Update problems. [Note: nothing in my dose can damage your computer.]

ACTIONS

[You may want to print these instructions for reference offline. IMPORTANT => NO SKIP & perform all steps in one uninterrupted session! [If a step said to restart, restart! ]

1 right-click on the link, select SAVE TARGET as.... & download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

2. close all open applications.

3 uninstall Norton Online Backup via Control Panel | Programs & restart. See: http://www.technipages.com/windows-8-uninstall-applications.html

4. right click on the file that you saved in #1 above and select run as administrator to run the utility, and then reboot again.

5. download/run scripts appropriate of the following trusted Source (my colleague IE MVP Kai Schatzl): http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

Note-online scripts are good to IE10, too,

Tip: The file named ie8 - rereg.all.zip contains both scripts below (more than one third that you will NOT use).

6. close all open applications (i.e., anything with an icon on the taskbar), and then double-click the file named ie8 - rereg.32on64.cmd to run the script.

6. close all open applications (i.e., anything with an icon on the taskbar), and then double-click the file named ie8 - rereg.64on64.cmd to run this script then restart.

7. reaffirm Internet Explorer as the browser in the default CUSTOM (<>) Set Program Access and defaults of the computerarticle. [1]

8 manually reset Internet Explorer (do NOT use the Fix It!) by the specific Win8 section on this page: http://support.microsoft.com/kb/923737#method1

9 restart the computer.

10. run the tool for troubleshooting Windows Update from start to finish by the instructions on this page, then restart once more-online http://windows.microsoft.com/en-us/windows-8/troubleshoot-problems-installing-updates [2]

11. start a manual check for updates. Assuming that KB2813170 is available once again, see if you can install it with success now; Follow all the instructions.

12. in response to this post with a status report. [No emergency]

=========================================================
[1], when we completed this thread, feel free to one of your browsers alternating reaffirm as a default again if you wish.

[2] full Disclosure: run the troubleshooting tool Windows Update deletes yourhistory of update but not the list of installed updates.

Tags: Windows

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