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• BSoD * STOP 0X000000F4 after Windows Update in February

  Dell Inspiron 6000
  XP, SP3
  I DO NOT HAVE INSTALL DISKS - Dell installed at the company.

  @Feb 14, I ran the Windows updates pending on my system.
  I also bought a camcorder and used to download files on the internet (will explain later).

  Started having BSOD intermittently.  Sometimes not for 5 days, sometimes 2-3 in one hour.  It all started with

  STOP 0X000000F4, but the numbers after the () are different each time.

  Suddenly, about a week after that, I got a pop up Antivirus Soft that wouldn't let me do anything.  I knew what IT was.  Has jumped on another computer and discovered how what file to look in the registry to hack.  Started in safe mode and remove outside.  Update my Lavasoft Ad-Aware free edition and scanned.  Nothing detected.  Maintained have BSOD a few days later.

  I thought maybe the file copy program was the issue of BSoD, because I searched and found a few things about it.  So I put my system on the eve, I bought and used the camcorder.  Days passed.

  BSoD.  OPS.  0X000000F4 even.  Even intermittent.  So I found this issue of update from Ms.  Yep... This seems to be the same time, I've updated and started with the BSoD.

  Here, he said to call 866-727-2338.  That recording told me to go to some MS website and launch the microsoft virus scan.  I did the analysis of THREE HOURS.  He found:

  Spyware:Win32 / Conducent
  C:\Program files\pkware\pkzipw\tsuninst.exe
  (vfs:tsadbot.exe #1).
  (vfs:tsad.dll)
   
  Trojan: Win32 / FakeSpypro
  C:\System volume information\_restore{46de8921-1d39-44d2-a9e9-64119261f211}\rp750\a0072138.exe
  (upx)------(upx)
   
  1 average issue found
  Program: Win32 / PowerReg Scheduler
  C:\windows\pss\powerreg scheduler.exestartup
  C:\Program files\ubi soft\riven\ubi1.exe
  C: documents and settings\all Users\Menu menu\programs\games\ubi soft\riven\register riven.lnk

  I then reminded the same number and when they answered, I asked who I speak to people affected by the update from Ms.

  The technology took my information and then remotely controlled my computer for AN HOUR.  He ran HiJack this.  He said that he found "stuff."  Said everything should be OK.

  Well, since I had restored my computer to February 12, I have now several updates to MS waiting to be installed.

  So - that of/do not install where the MS Updates?
  I'm sure now, you think?
  All the places I should look in System 32 or the registry?

  Dell Inspiron 6000
  XP, SP3
  I DO NOT HAVE INSTALL DISKS - Dell installed at the company.

  @Feb 14, I ran the Windows updates pending on my system.
  I also bought a camcorder and used to download files on the internet (will explain later).

  Started having BSOD intermittently.  Sometimes not for 5 days, sometimes 2-3 in one hour.  It all started with

  STOP 0X000000F4, but the numbers after the () are different each time.

  Suddenly, about a week after that, I got a pop up Antivirus Soft that wouldn't let me do anything.  I knew what IT was.  Has jumped on another computer and discovered how what file to look in the registry to hack.  Started in safe mode and remove outside.  Update my Lavasoft Ad-Aware free edition and scanned.  Nothing detected.  Maintained have BSOD a few days later.

  I thought maybe the file copy program was the issue of BSoD, because I searched and found a few things about it.  So I put my system on the eve, I bought and used the camcorder.  Days passed.

  BSoD.  OPS.  0X000000F4 even.  Even intermittent.  So I found this issue of update from Ms.  Yep... This seems to be the same time, I've updated and started with the BSoD.

  Here, he said to call 866-727-2338.  That recording told me to go to some MS website and launch the microsoft virus scan.  I did the analysis of THREE HOURS.  He found:

  Spyware:Win32 / Conducent
  C:\Program files\pkware\pkzipw\tsuninst.exe
  (vfs:tsadbot.exe #1).
  (vfs:tsad.dll)
   
  Trojan: Win32 / FakeSpypro

  
  C:\System volume information\_restore{46de8921-1d39-44d2-a9e9-64119261f211}\rp750\a0072138.exe
  (upx)------(upx)
   
  1 average issue found
  Program: Win32 / PowerReg Scheduler
  C:\windows\pss\powerreg scheduler.exestartup
  C:\Program files\ubi soft\riven\ubi1.exe
  C: documents and settings\all Users\Menu menu\programs\games\ubi soft\riven\register riven.lnk

  I then reminded the same number and when they answered, I asked who I speak to people affected by the update from Ms.

  The technology took my information and then remotely controlled my computer for AN HOUR.  He ran HiJack this.  He said that he found "stuff."  Said everything should be OK.

  Well, since I had restored my computer to February 12, I have now several updates to MS waiting to be installed.

  So - that of/do not install where the MS Updates?
  I'm sure now, you think?
  All the places I should look in System 32 or the registry?

  It depends on the timeline.  If the scanning and cleaning of malware that you listed was made after February 12, then you can still be infected due to the restoration of the system.
  Therefore, I would say that you are running an analysis of potential threats, before installing the updates.   Also, take a look at this sticky post:
  http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/0bf82f7e-9829-42da-A882-08efbed9de9d

• Drop-down list options deleted after Windows Update

  What happens on Firefox and everything I've tried so far - all financial sites, etc.

  original title: after the last update of Windows, my drop-down boxes no longer work correctly. I can't see drop-down options, except that they all show a moment together, but I can't choose anything. I need help here.

  http://www.bleepingcomputer.com/tutorials/tutorial140.html

  Understanding Windows Update and Extras in Windows Vista at the link above.

   

  Remove the Vista updates; two ways to do this:

  1. a System Restore to before the updates:

  Click Start > programs > Accessories > system tools > System Restore > restore time/choose your own date > next

  If you use Norton, disable it before using the system restore.

  If it is impossible to enter the Normal Mode, do a Safe Mode system restore:

  Press F8 at the startup/power and the list of startup options, use THE ARROW key to select Safe mode > and then press ENTER.

  System restore steps according to the info above.

  Also:

  2. click on start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

  > then click the one that you don't want > uninstall will appear at the top > uninstall it.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

  > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

  When you take a look at pending updates, you can either download/install them one at the time, namely the update causing you problems.

  > or if you do not need an individual > right-click on > UAC prompt > hide it

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not resolve the problem, repost in the Windows Update Forum to the correct address:

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• Qosmio G20-127: after that Windows update I can not see list fax and printer

  Description of the problem
  Model: Toshiba Qosmio G20-127
  Operating Sysytem: Microsoft Windows Media Center Edition

  After the restoration of BONE of restore DVD, I can see list Fax and printer. But after the Windows Update I can not see the list of fax and printer and cannot run the Wizard "add a printer".

  I just installed printers.

  It seems that it s a Microsoft Windows problem and it s not bound Toshiba laptops
  See this Microsoft Knowledge base article:
  http://support.Microsoft.com/kb/823447/

• can't see installed updates_says no updates installed (windows on_off list also empty features)

  I installed windows 7 ultimate (32 bit) on three new Vostro (I - 5) machines and all the updates and software that we use. Then Windows Update list says "no installed updates" and features Windows on_off list was empty. To i.d. the problem I reinstalled win 7 ulimate (32 bit) and all of our programs on one of the new computers. After every installation or Windows Update, I checked Windows Update/Installed Updates list and the list of windows features and all the elements included (visible). When most of the installation path through the updates to ArcGis 9.3.1 a flag came who said two critical windows updates were available. We stop at installation of ArcGis for windows of the road updates. After you run the windows updates XML Core Services 4 SP2 (KB973688) and an update of security for the same (KB954430) I went back to check the windows update list and he said "no updates installed on this computer" also, nothing has been shown and list of windows features box was empty. Tried to roll back to a previous time, but that doesn't seem to work. Automatic update still seems to work, but we cannot see the list so that we can remove individual updates... What is happening and what can be done, any ideas, thank you.

  I thought that I should let one more message for anyone after that because I think that the problem is solved. I googled on the number 'KB973688' and "Arcgis 9.3.1" update it lead me to a thread that has referenced the following urlhttp://forums.esri.com/Thread.asp?c=93&f=1148&t=287391#902480 . It offers a solution to change the registry size limit. It seemed risky, but it worked all updates are now visible and windows features on_off shows what should be. Two updates came back and auto installed but now did the damage. They do not appear on the list of Windows Update, but the rest don't. Maybe install Arcgis was the culprit

  for Win 7. All three new machines work properly, thanks again for your support.

• Windows Update empty list updates the list (w / updates)

  I have a weird problem with Windows Update on the Windows 7 x 64 (which obviously appeared after a while - not straight out-of-the-installation).
  The problem is this: I have open Windows Update, click "Find updates", it tells me there are 3 optional updates available, click on "3 optional updates available" to make me choose which install, opens the list of updates, but... it is empty! And on the left, he continues to say "Optional (3)" (screenshot to http://img109.imageshack.us/img109/4839/wufail.png )
  This happens also with the important updates, that they however to settle as they are selected by default, I guess.
  Needless to say, without hidden updates are present...

  Suggestions?

  Thanks in advance

  Giulio

  Sorry, as the problem appeared, now he's gone... no idea how that happened (other than a BSOD forcing _another_ reboot...)! So... Detective Conan!

• Vista SP2, problem with Windows update, list updated white

  When then is news updated on my Vista Home Premiun x 64 SP2, I don't get the popup or icon in the system tray that says that there is some new updates. Also, when I do it manually to see updates (because I know it's every second Tuesday of the month), it is said there are X updated. Well, I want to see what is the description of each, but the list is empty.

  Here are two screenshots:

  http://img62.imageshack.us/img62/4785/15386121.jpg

  http://img826.imageshack.us/img826/6816/82375726.jpg

  Thanks if anyone can help me!

  Christ

  Assuming that the Windows Firewall is enabled, see if a reset fixes the behavior:

  1. open IE 32-bit (only) to http://support.microsoft.com/kb/971058 & run it in DEFAULT and modes difficulty then AGGRESSIVE. [1]

  2. restart & test.

  ~~~~~~~~~~~~~~~~~~~~~~~~
  [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not the list of installed updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows Update informs that the updates are available but the available updates list is empty

  Windows 7 update gives me updates (1 important, 2 recommended) but when I click on the text that would normally be the list of updates of the list that I show is empty.

  So far, Windows Update worked fine. Any idea?

  Who has not helped, according to these instructions gives me the same update screen I've always seen.

  In any case it is not important to me anymore, once I rebooted my computer the screen update began once more to work.

• Vista SP2 32-bit, Windows Update continues to install KB979683 and then re-list as a new "important update available"

  Automatic updates of Windows installs KB979683, and then in the next update checking, it is listed under "important update available". He repeated every day for three weeks.

  Under 'View Update History', he shows again and again KB979683 installation successfully.

  Under 'updates installed, he said, "no update is installed on this computer". So I can't download it manually on my desktop, uninstall the update, restart in safe mode and reinstall manually. Also, when I tried to install manually in safe mode without deleting the file, I received the error 0X8007043c.

  I tried stopping the windows update service, and then delete all files in C:\Windows\SoftwareDistribution > DataSstore and C:\Windows\SoftwareDistribution > download, then by restarting the service, but it did not help.

  I've updated and run Malwarbytes Anti-Malware 1.46 and AVG 9.0.829, but found no threat.

  I use windows, as well as automatic daily scans with AVG firewall (manual scans with Malwarebytes: daily).

  I don't know if it's important, but I'm under IE8, version 8.0.6001.18882, 256 bit zero versions updates. I have seen a recent update was available for IE8 (KB982381) but when you try to run manually, he said that the update does not apply to my system.

  Help, please!

  Thank you, Todd.

  There is a good chance that you see the effects of a (including a W32/Alureon rootkit) hijackware infection!

  NB: If you had no installed anti-virus application or subscription has expired * when the machine was first infected * and/or your subscription has expired since and/or the machine is not kept fully corrected in Windows Update, don't waste your time with any of the following: Format & reinstall Windows.  A repair install won't help!

  Microsoft PCSafety provides users at home (only) with free assistance in dealing with infections by malicious software such as viruses, adware and spyware (including unwanted software).
  https://support.Microsoft.com/OAS/default.aspx?&PRID=7552&St=1

  Also available via the homepage of Support of consumer safety: https://consumersecuritysupport.microsoft.com/

  Otherwise...

  1. see if you can download/run the MSRT tool manually: http://www.microsoft.com/security/malwareremove/default.mspx

  NB: Run the FULL scan, not analysis FAST!  You may need to download the MSRT on an uninfected machine and then transfer the MRT. EXE to the infected machine and rename it to SCAN. EXE before running it.

  2A. WinXP-online Windows Live Safety Center scanner 'Protection' (only!) in Mode safe mode with networking, if necessary:http://onecare.live.com/site/en-us/center/howsafe.htm

  2B. Vista or Win7-online this scanner instead: http://onecare.live.com/site/en-us/center/whatsnew.htm

  3. now post the logs required in a forum appropriate for support by an expert in the field. DON'T SKIP THIS STEP!

  I can recommend the assistance of experts available in these forums: http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, http://www.spywarewarrior.com/viewforum.php?f=5, http://www.dslreports.com/forum/cleanup, http://www.bluetack.co.uk/forums/index.phpand http://aumha.net/viewforum.php?f=30

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• The error code is 'Windows Update error 80072ee2'. SO how to fix in a step-by-step fashion. I added the site proposed for the update in my antivirus while list.

  The error code is 'Windows Update error 80072ee2'. SO how to fix in a step-by-step fashion. I added the site proposed for the update in my antivirus while list.

  Hi Sarma_RN,

  1. When you receive the error message?

  2. update you are trying to install?

  3. When was the last time you were able to install updates?

  If Windows Update, error 80072ee2 during updates, the Windows Update servers may experience an unusually high number of requests for updates. Close Windows Update, wait 10 to 15 minutes, and then run Windows Update again. Alternatively, you can wait for automatic update of Windows run at its next scheduled time.

  These errors can occur caused by one of the following problems:

  • Applications or processes that interfere with Internet communications
  • Problems on your computer
  • Strong Internet activity
  • Recoverable database errors

  See the Microsoft article and try the steps mentioned below.

  You may encounter temporary connection related errors when you use Windows Update or Microsoft Update to install updates

  http://support.Microsoft.com/kb/836941

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• The automatic Windows Updater is not in my list of all programs.

  Can I download it form Microsoft site?  Is the case, how do I know if what I download is appropriate for my VISTA operating system?

  Hello

  Vista includes Windows updates. Panel configuration-update of Windows.

  Or Start - type in the search-> Windows Update search at the top of the list box and double-click it.

  I hope this helps.

  Rob - bicycle - Mark Twain said it is good.

• In my list of windows update, I have 2 entries that say FAILED to "Windows Vista Service Pack 2 for x 64 systems (KB948465).

  I don't have any other try to install SP2 I can find in my history of update.  But "View basic information about your computer" says my edition of windows Service Pack 2.

  I went to the download section to download the SP2, and I clicked on RUN.  As far as I can tell, after the download is finished, he did nothing.

  ... "See basic information about your computer" says my edition of windows Service Pack 2.

  So don't worry about these "stranded" lists

  Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support, initially planned to end on November 26, 2009, has been extended until February 26, 2010. Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack). ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Why Windows Update list deleted after restoring?

  I am running Vista 32 bit sp1. I just tried to install the new version of Windows update, among other updates agent. He was doing some editing, but I canceled it. These updates have been identified as being cancelled in the update history. After that, I did a restore to a previous restore point. Then I noticed that the Windows Update list has been removed. I don't know what happened. How does restore delete Windows Update list? I just tried to restore the system to a half hour earlier. The updated list should always have all my updates of the past year.

  Peter,
  Once the updated history list has been cleared, then it starts fresh from there.  However, you can see all the updates installed in the Add/Remove Programs list.
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Update lists an important update, but I get error when downloading it. "Fix" suggested did not work.

  Windows Update lists an important update, but I get error when downloading it.  I ran update readiness tool and two logs in Windows\logs appear no error at all and nothing fixed.  The update that will not download is KB974332, which can solve some problems I encounter.  What else can be done, or should I ignore this update?
  Just upgraded to Win7 64-bit, Vista 64 - bit Edition Ultimate Home premium.

  Hello

  Welcome to the Microsoft Vista answers Forum!

  We would like to ask you some questions to help us focus on the right place.

  (a) what is the error that you receive on the computer?

  (b) since when you are facing this problem?

  You can try the steps below and check if the problem is resolved.

  Note: this problem may occur if some of the windows update components are corrupt, so we will try to reset the windows update components and look for the number.

  You must follow the link provided below to run the fixit which will automatically fix the problem if you find problems with the fixit, then you can follow the procedure to manually reset Windows component update.

  How to reset the Windows Update components?

  http://support.Microsoft.com/default.aspx/KB/971058

  Also, visit the following link for more reference on the particular update.

  http://support.Microsoft.com/kb/974332

  Hope this information is useful.

  Thank you, and in what concerns:

  Suresh Kumar-Microsoft Support.

  Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think.

• Windows Update fails with error [error number: 0x800A0007]-which is not listed

  Windows update fails with error [error number: 0x800A0007]-which is not listed, so unable to update the system

  The other post:

  Thank you for your reply - but the problem persists - this is mopre complete info.
  The system starts well and runs - BUT I cannot now be updated because when I access "Windows Update" it always returns this error message.
  Also, none of the messages in your "appliesto" step 2 recommended link will be applied effectively.
  As far as I know - we have a standard system and I just ran again ONCE a full system virus etc check - all clean.
  Also your "Mr Fixit" was performed several times, but nothing changes.
  Because it enters the update process, and then always closes with this specific message (which as I said is NOT in your list of error messages), which SHOULD tell your software writers where is the problem.
  This is what is happening in the process of updating before it fails:
  Keep your computer up-to-date
  Check to see if you need updates for Windows, your programs, your hardware or your devices.

  Get updates of high priority (recommended)
  Select among the priority and optional updates for Windows and other programs

  ... and it does not matter if I say "express" or "custom" - headed then:

  Checking for updates for your computer...

  but fails after a few seconds with the same message as follows:

  [Error number: 0x800A0007]

  The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.

  -However, it is the State of the system for more complete information for you:
   
  Name of the operating system Microsoft Windows XP Home Edition
  Version 5.1.2600 Service Pack 3 Build 2600
  Manufacturer of operating system Microsoft Corporation
  MISCHU06BLUE system name
  System manufacturer Compaq Presario 061
  ED865AA - ABA SR1610NX NA540 system model
  System Type X 86-based PC
  Processor x 86 family 15 model 47 Stepping 2 AuthenticAMD ~ 1790 Mhz
  Version/Date BIOS Phoenix Technologies, LTD 3.33, 17/08/2005
  SMBIOS Version 2.4
  Windows C:\WINDOWS directory
  System directory C:\WINDOWS\system32
  Boot Device \Device\HarddiskVolume2
  The local United States
  Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413 - 2111).
  MISCHU06BLUE\Compaq_Owner user name
  Time zone Pacific Daylight Time
  Total physical memory 1 024,00 MB
  Available physical memory 468,50 MB
  Total virtual memory 2.00 GB
  Available virtual memory 1.96 GB
  Page file space 1.51 GB
  Paging file C:\pagefile.sys

  Please get us some help to solve this problem.
  What else can I provide?

  I didn't ask if it was a new issue or a new problem, I asked if she was the same computer?

  [This applies to your recent 'me, too' answer to another thread.]