Windows Update stalls in stage 2 of 3, 54% complete and then go back

Similar Questions

• Have Windows Vista on laptop. Windows does not... message is received. "Configuring updates: stage 3 of 3-0% complete" and then nothing

  Windows Vista will not charge in my laptop.  Receiver of message, "Configuration of update: stage 3 3-0% complete" and "do npot disable competitor."

  This message stays on 2-3 minutes then disappears and screen becomes white., after a few minutes more the restart process restarts and crosses th same process again, again and again.  Ant suggestions?

  Hi Francis,.

  Try the following and see if it helps.

   

  Method 1:

  Rename the Pending.xml file, and then change the registry.

  
  Note: serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: (http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry ) how to back up and restore the registry in Windows)

  To rename the Pending.xml file, and edit the registry, follow these steps.

  
  (A) start Windows Vista and go to system recovery options:

  1. Insert the Windows Vista installation disk into the disk drive and restart the computer.

  2. When you are prompted to restart from the disc, press any key.

  3. When you are prompted, configure the language to install, time and currency format and keyboard or options for method of entry that you want, and then click Next.

  4. on the page to install Windows, click on repair your computer.

  5. on the System Recovery Options page, click the version of the Windows Vista operating system that you want to repair, and then click Next.

  B) use the system recovery options to rename the Pending.xml file and edit the registry:

  1. in the System Recovery Options page, click command prompt.

  2 type cd C:\windows\winsxs, and then press ENTER.

  3 type ren pending.xml pending.old, and then press ENTER.

  4. type regedit and press ENTER.

  5. select HKEY_LOCAL_MACHINE.

  6. on the file menu, click on load the hive.

  7. look for the following folder:

  C:\windows\system32\config\components

  8. When you are prompted for a name, type Offline_Components.

  9. in the registry editor, find and delete the following registry subkey:

  HLKM\Offline Components\AdvancedInstallersNeedResolving

  HKLM\Offline Components\PendingXmlIdentifier

  C) exit the Registry Editor:

  1. at the command prompt, type exit to quit the registry editor.

  2. press ENTER.

  3. click on restart.

  
  Method 2:

  Refer to the steps in the following Microsoft article.

  Error: Failed to setup of the Windows updates. Restoration of the changes. Do not turn off your computer when you try to install Windows updates

  Notes:

  Before you perform the upgrade on the spot, I would recommend you to back your files using windows backup.

  When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  Hope that the information provided is useful.

• Cannot successfully comQosants my computer with Windows updates. I have tried disabling Norton anti-virus and firewall.

  Cannot successfully comQosants my computer with Windows updates. I have tried disabling Norton anti-virus and firewall.

  Jim Eckland

  Jim,
  In addition to the information requested, try these troubleshooting of beginning steps and let us know the results from them.

  Clean boot your PC, and then run Windows Update.

  Reset the Windows Update components

  Perform operations of KB883825

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• After you install the updates of windows for Vista home edition, the computer tries to restart and then says "computer could not start", then begins to the Startup Repair. Suggestions, how can I fix?

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Hello

  Welcome to the community of Windows Vista answers.

  First of all, we will try if we can start in safe mode.

  Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

  Steps to start your computer in safe mode with networking
  1. to start mode safe mode with networking, restart the computer and press the F8 key for about four to five times. You will see "Safe Mode with network" listed in the advanced options of Windows.

  2. Select "Safe Mode with network" and then press ENTER.

  Access the link below for more information on how to start in "Safe Mode with Networking":
  http://windowshelp.Microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

  The system restore.
  http://support.Microsoft.com/kb/936212

  Method 1:
  The restore of the system of Windows Recovery Environment (WinRE)

  (a) Insert Vista DVD and boot from the DVD.

  (b) that you want to start the computer from the Windows Vista DVD, you press a key, your keyboard when you see the prompt. You should now see a black screen with a white status bar at the bottom indicating that Windows is loading files... After some time, the status bar becomes completely white and you will see a screen indicating that Windows is loading. The environment of the installation of Windows continues to load and when finished you will be presented with a screen that prompts you for information about your location and language.

  (c) in this screen, you must configure the language to install, time and currency format and keyboard or options for method of entry so that they are well positioned. When done, press the next button. You will now be at the main Windows Vista Setup screen where you would normally install Vista on a computer.

  (d) because we want to repair the computer, you must click on repair your computer option. This will bring you to a new screen where the repair process get all facilities of Windows Vista on your computer. When finished, you will be presented with the System Recovery Options dialog box

  (e) select the Vista installation you want to repair.

  (f) in the system recovery options, click on system restore to restore the system.

  Method 2:

  Run the disk check Windows recovery environment to correct the bad sector on your hard drive

  (a) Insert Vista DVD and boot from the DVD.

  (b) that you want to start the computer from the Windows Vista DVD, you press a key, your keyboard when you see the prompt. You should now see a black screen with a white status bar at the bottom indicating that Windows is loading files... After some time, the status bar becomes completely white and you will see a screen indicating that Windows is loading. The environment of the installation of Windows continues to load and when finished you will be presented with a screen that prompts you for information about your location and language.

  (c) in this screen, you must configure the language to install, time and currency format and keyboard or options for method of entry so that they are well positioned. When done, press the next button. You will now be at the main Windows Vista Setup screen where you would normally install Vista on a computer.

  (d) because we want to repair the computer, you must click on repair your computer option. This will bring you to a new screen where the repair process get all facilities of Windows Vista on your computer. When finished, you will be presented with the System Recovery Options dialog box

  (e) select the Vista installation you want to repair

  (f) in the system recovery options, select command line and enter the command chkdsk/r.

  For the above two steps, you can see the link below.
  http://windowshelp.Microsoft.com/Windows/en-us/help/95b4c03a-ac42-49a4-a90d-8f3736a995271033.mspx

  Once you perform the restoration of the system, download the updates and install them manually one by one, this should help you knowing what update causes this problem.
   
  Concerning
  Amrihta.

• for windows update make me number error msg: 0 x 80240036 and solve this problem poblem with fixit get msg w xp sp3 rendered and nework Framework 2 or lator should be installed pls can help you

  for windows update make me number error msg: 0 x 80240036 and solve this problem poblem with fixit get msg w xp sp3 rendered and nework Framework 2 or lator should be installed pls can help you

  See your other thread the same. http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/to-make-Windows-Update-am-getting-MSG-error-number/3f579859-ecb0-408D-9db3-804044a21fb7

• I have a compaq presario cq60 with vista which was able to start after the installation of windows updates. HP recovery failed with error code 100a and bios self-test gave error fail #1-07. What can I do?

  I have a compaq presario cq60 with vista. Could not start after the installation of windows updates. HP recovery failed with error code 100a and bios self-test gave error fail #1-07. I took the hard drive and installed in my office. Windows Explorer displays the main and recovery partitions.

  The primary partition has the following folders (including hidden & system)

  The recovery partition has the following (including the language files more)

  Someone at - it ideas why my laptop does not work?

  Thank you

  Greg

  Hello

  You press F11 on startup with a HP Compaq to start the recovery process.

  For problems with the recovery process, you will need to contact HP.

  BIOS problems:

  There are messages for the HP Forums for posters with similar errors:

  http://h30499.www3.HP.com/T5/notebook-HP-ProBook-EliteBook/notebook-HDD-problems-TEst-status-1-07-fail/TD-p/658902

  http://h30499.www3.HP.com/T5/notebook-PCs-pavilions-Presario/HP-Pavilion-dv8000-getting-1-07-fail-error/TD-p/883284

  http://h30499.www3.HP.com/T5/notebook-PCs-pavilions-Presario/HP-Pavilion-notebook-dv6000-1-07-fail/TD-p/1069457

  All the answers it point to a drive about to fail

  See you soon.

• When windows update, the restart may end, it says please wait and won't restart unless I closed it and open it in safe mode, what can I do?

  When windows update, the restart may end, it says please wait and do not restart unless I closed it and open it in safe mode, what can I do?

  Hello

  1st thing to try is a restoration of the system in safe mode

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  If that does not read this information

  the link below is how to download and get a vista disk startup repair, which you can start from the

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

  It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

  Change boot order it do dvd drive 1st in the boot order

  http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

  If the problem continues to repost in the correct windows update forum

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

• KB2887069 Windows update fails to install, even with the audio drivers and uninstalled AV

  KB2887069 Windows update fails to install, even with the audio drivers and uninstalled AV.

  Background: I am setting up a pavilion of 500-164 equipped with OEM specs, specifically:

  -AMD/Radeon APU

  -Windows 8 6.2.9200

  -See sysinfo below for more details

  The PC brought to the specifications of the plant, with all Windows updates applied with the exception of KB2887069, which breaks down at the update.  With the exception of troubleshooting the failure of the update, none of the changes have been made.  The Windows KB2887069 update fails to install as well through the automated process when tried manually via a direct download.

  Additional troubleshooting measures to date include:

  -Uninstall the software OEM AV (Norton), then by restarting.

  -Temporarily disable all the features of Windows Defender.

  -Temporarily uninstall the audio driver (IDT High Definition Audio CODEC) OEM.

  -Realization of an analysis of the SFC system (with no error found).

  Results: The Windows Update full KB2887069 with a failed State and produced the following results.

  2014-11-15 19:25:08:807 3488 1 b 84 Misc = logging initialized (build: 7.8.9200.17099, tz:-0500) =.
  2014-11-15 19:25:08:807 3488 1 b 84 Misc = process: C:\Windows\system32\wuauclt.exe
  2014-11-15 19:25:08:807 3488 1 b 84 Misc = Module: C:\Windows\SYSTEM32\wuaueng.dll
  2014-11-15 19:25:08:807 3488 1 b 84 Manager:
  2014-11-15 19:25:08:807 3488 1 b 84 Handler: START: Manager: installation CBS
  2014-11-15 19:25:08:807 3488 1 b 84 Manager:
  2014-11-15 19:25:08:807 3488 1 b 84 Manager start installation of CBS update BCA9DC69-8FB6-4B79-8E1B-E706B32B55C9
  identity of 2014-11-15 session 19:25:08:807 3488 1 b 84 CBS Handler: 30409011_3339369637
  the package identity 2014-11-15 19:25:08:807 3488 1 b 84 CBS Handler: Package_for_KB2887069 ~ 31bf3856ad364e35 ~ amd64 ~ ~ 6.2.1.1
  2014-11-15 19:25:08:822 3488 1 b 84 Manager stand-alone installation with source=C:\Windows\SoftwareDistribution\Download\c3f79bd7f837c5015dba3018d0ab7d67\windows8-rt-kb2887069-x64.cab, workingdir = C:\Windows\SoftwareDistribution\Download\c3f79bd7f837c5015dba3018d0ab7d67\inst
  2014-11-15 19:25:12:567 3488 Manager e00 FATAL: CBS called error with 0x8007371b.
  2014-11-15 19:25:13:269 3488 1 b 84 Manager FATAL: full install of CBS update with type = 0, requiresReboot = 0, installerError = 1, hr = 0x8007371b
  2014-11-15 19:25:13:378 3488 1 b 84 Manager:
  2014-11-15 19:25:13:378 3488 1 b 84 Handler: END: Manager: installation CBS
  2014-11-15 19:25:13:378 3488 1 b 84 Manager:
  2014-11-15 19:25:13:378 880 fa0 Agent *.
  2014-11-15 19:25:13:378 880 fa0 Agent * END * Agent: installing updates [CallerId = wusa]
  2014-11-15 19:25:13:378 880 fa0 Agent *.
  2014-11-15 19:25:13:378 6676 1a0c COMAPI > COMAPI - RECOVERY -: install [ClientId = wusa]
  2014-11-15 19:25:13:378 6676 1a0c COMAPI - tender installation complete (successful = 0, succeeded with errors = 0, failed = 1, missing = 0)
  2014-11-15 19:25:13:378 6676 COMAPI - restart required 1a0c = No.
  2014-11-15 19:25:13:378 6676 1a0c COMAPI - WARNING: exit code = 0x00000000; Call error code = 0 x 80240022
  2014-11-15 19:25:13:378 6676 1a0c COMAPI-
  2014-11-15 19:25:13:378 6676 COMAPI COMAPI - END - 1a0c: install [ClientId = wusa]
  2014-11-15 19:25:13:378 6676 1a0c COMAPI-
  2014-11-15 19:25:17:605 6676 1 a 10 COMAPI - COMAPI: IUpdateServiceManager::RemoveService -.
  2014-11-15 19:25:17:605 6676 COMAPI 1 has 10 - ServiceId = {b043431c-3a5f-4bf5-b5b2-34a542b07e41}
  2014-11-15 19:25:17:683 6676 1 a 10 COMAPI IUpdateService removal scan volatile package service, serviceID = {B043431C-3A5F-4BF5-B5B2-34A542B07E41}
  2014-11-15 19:25:17:683 6676 1 a 10 COMAPI WARNING: ISusInternal::RemoveService failed, hr = 80248014
  2014-11-15 19:25:17:683 880 524 Agent WARNING: WU client omits CClientCallRecorder::RemoveService with error 0 x 80248014
  2014-11-15 19:25:18:385 880 1a7c report REPORT EVENT: 2014-11-15 19:25:13:378 - 0500 1 182 {807311FF-2CC0-45E2-B903-238AD59E6377} [AGENT_INSTALLING_FAILED] {3CE1E1A4-CA14-4F2A-BEA1-71029F73AFD6} 101 501 8007371 b wusa error content install Installation error: Windows failed to install the following update with error 0x8007371b: update security for Windows (KB2887069).
  2014-11-15 19:25:18:385 880 1a7c report CWERReporter::HandleEvents - WER report upload completed with status 0 x 8
  2014-11-15 19:25:18:385 880 1a7c WER sent report: 7.8.9200.17099 0x8007371b (0x8007371b) 3CE1E1A4-CA14-4F2A-BEA1-71029F73AFD6 install Unmanaged 101
  2014-11-15 19:25:18:385 880 1a7c report CWERReporter finish event management. (00000000)
  2014-11-15 19:35:18:718 880 1 to 28 in THE # to THE: initialization of automatic updates.
  2014-11-15 19:35:18:906 880 1 to 28 WuTask WU Uninit Manager tasks
  2014-11-15 19:35:19:795 880 1-28 Service *.
  2014-11-15 19:35:19:795 880 1-28 Service * END * Service: out of Service [exit code = 0 x 240001]
  2014-11-15 19:35:19:795 880 1-28 Service *.

  I find it peculiar that you just bought a HP computer brand new, still-in-the-box, which came with Windows 8, not 8.1, preinstalled Windows. That said, cross your fingers, roll up your sleeves and try the fix following multiple step, I cooked up just for your computer...

  ACTIONS

  [You may want to print these instructions for reference offline.  IMPORTANT => NO SKIP & perform all steps in one uninterrupted session!  [If a step said to restart, restart! ]

  1 right-click on the link, select SAVE TARGET as.... & download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. right click on the file that you saved in step #1 above and select run as administrator to run the Norton utility. DO TAP not your keyboard until the race ends, then restart.

  4. right-click on the following link and save the download to your desktop: ie8 - rereg.all.zip [1]

  4B. right click on the file that you saved in # 4 has & select EXTRACT ALL. This will create a new folder in Office also appointed ie8 - rereg.all. The folder contains both scripts below (plus a third that will NOT be).

  Note-online scripts are good for IE9, IE10 & IE11, too,

  5. close all open applications (that is, anything with an icon on the task bar), open the folder created in step # 4 b above & double-click on the file named ie8 - rereg.32on64.cmd to run the script.

  5 b. Repeat this for the file named ie8 - rereg.64on64.cmd then restart.

  6. reset Internet Explorer by the MANUAL of instructions on this page-online http://support.microsoft.com/kb/923737

  Note => for best results, check the option Remove personal settings .

  7 run the Windows Update Troubleshooter from start to finish by the first paragraph on this page-online http://windows.microsoft.com/en-us/windows-8/troubleshoot-problems-installing-updates [2]

  8. restart once more then test by launching a manual check of updates & see if KB2887069 any/all others updated and allows to install now. Follow all the instructions.

  9. assuming all went well, see if Windows 8.1 is available through the store Windows and, if so, if it will be properly installed. Still, follow all the instructions.

  • Upgrade to Win8.1: FAQ
    http://Windows.Microsoft.com/en-us/Windows-8/upgrade-to-Windows-8
  • The upgrade to Win8.1 tutorial
  
  http://Windows.Microsoft.com/en-us/Windows-8/update-from-Windows-8-tutorial
• What's new in Win8.1?
  http://Windows.Microsoft.com/en-us/Windows-8/whats-new

10. assuming that Win8.1 is now installed, perform another manual check for updates & install all Security updates offered (if any); Follow all the instructions.

11. in response to this post with a status report. Also confirm (hopefully) that Windows 8.1 has been installed successfully.

Good luck!

===========================================================
[1] source: page http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en of my colleague IE MVP Kai Schatzl

[2] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not the list of installed updates.

• Doesn't have installation of Vista updates. He continues to try set up the third update with 0% completion and then it turns off and start again from the beginning. Keep in the loop... Help! There is no error message.

  As above. He is not in windows more simply the third update installation and then turns off computer and restart new since the beginning. Tried running safe mode but without success

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not resolve the problem:
  

  Windows Update Forum:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• Cannot open iMovie 10.1 since update to El Capitan. It starts to load, and then closes unexpectedly everytime. Older version of iMovie (8.0.6) still works. Any suggestions?

  Cannot open iMovie 10.1 since update to El Capitan. It starts to load, and then closes unexpectedly everytime. Older version of iMovie (8.0.6) still works. Any suggestions?

  Try starting with the ALT key down.  It waits for you to choose a library to open it.  If it does not open your library then there is something wrong with the library.

  Try running after have connected you to your computer under another account if it works, there is something wrong with the configuration of your account

  Try to remove and then reinstall iMovie

  Geoff.

• After the use of any USB device, I stopped the device that comes in the window telling me it is safe to remove the device and then my computer crashes I have to make a difficult start to resume what I was doing. It is on a Toshiba Satellite running Vista

  After the use of any USB device, I stopped the device that comes in the window telling me it is safe to remove the device and then my computer crashes I have to make a difficult start to resume what I was doing.  It is on a Toshiba Satellite running Vista

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------

  Then lets refresh the USB stack

  Control Panel - right CLICK on EVERYTHING - Serial USB controllers - Device Manager and UNINSTALL
  all except the category itself - REBOOT - it refreshes the drive and battery USB

  This KB shows XP how to and the method of Vista is identical
  http://support.Microsoft.com/kb/310575

  ----------------------------------------------

  If necessary try these two:

  Tips for solving problems of USB devices - and a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB

  Hardware devices not detected or not working - Mr. Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  ------------------------------------------------------------------------------------------

  If no joy, see Toshiba Support and/or their forums:

  Toshiba support and drivers
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Toshiba Support Forums
  http://laptopforums.Toshiba.com/

  Contact Toshiba
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

  I hope this helps and happy holidays!
  Rob - bicycle - Mark Twain said it is good.

• Error when you try to play a DVD: Windows Media Player cannot play back the video DVD. You may need to adjust your Windows display settings. Open display settings in Control Panel, and then try to lower your screen resolution and color quality settings.

  Windows Media Player help

  I bought a netbook and have an external CD drive to dvd. When I want to play the video, I get this error.  I can't find a solution.  Any Advisor.  Error is... Windows Media Player cannot play back the video DVD. You may need to adjust your Windows display settings. Open display settings in Control Panel, and then try to lower your screen resolution and color quality settings.

  Hi Rains27,
   
  1. were you able to play the same DVD sooner?
  2. must arrive with a particular DVD or all of them?
  3. do you have a DVD decoder installed on your computer?
  4. you use starter edition of windows 7?
  5. What is the resolution on your computer?
  6. have you installed a codec on your computer?
  If you have installed a codec on your computer the I suggest you to uninstall the codec.
   
  Method 1:
  Try running Windows Media Player DVD Troubleshooter utility and check if this may help:
   
  Open the troubleshooting Windows Media Player DVD Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click
   
  Troubleshooting, click View all, and then click Windows Media Player DVD.
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-DVD-Troubleshooter
   
  Method 2:
  
  
  
  Play a cd or DVD in windows Media player
  http://Windows.Microsoft.com/en-us/Windows7/play-a-CD-or-DVD-in-Windows-Media-Player
  
  Method 3:
  
  Try to reduce the hardware acceleration again and check if it makes a difference.
   
  a. open the screen resolution by clicking the Start button, Control Panel, and then, under appearance and personalization, click on adjust the screen resolution.
  b. click on advanced settings, troubleshoot tab and then click on change settings.
  c. move the hardware acceleration slider toward none to reduce or turn off video hardware acceleration.
  d. click OK and then click Restart now.

  For more information, see this link: thanks and regards:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• Windows Update stalls

  I'm trying to run Windows update on a Dell laptop.  Win7 Home Premium.  Traditionally is runing and update very well.  Now there is no stall to the updates downlaod.  Current message is "download 24 updates (0 total KB, 0% complete).  Downloads don't even start.   I turned off all firewalls and other such software without effect.  Other computers on the network up to date very well.  Product is activated.  Any suggestions on how to get this laptop set to day?

  Hi Frogsteaks,

  Check the history of updates to see if there are errors illustrated.

  1. open Windows Update by clicking theStart button. In the search box, type Update, and then in the list of results, clickWindows Update.

  2. in the left pane, clickview update history.

  3. right click on the update has failed to get the error.

  If your computer is experiencing problems find and install updates of the operating system, try using the troubleshooting Windows Update tool to solve the problem.

  Open the Windows Update troubleshooting tool by clicking theStart button, then Control Panel. In the search box, typeTroubleshooting, and then click Troubleshooting. Undersystem and security, click fix problems with Windows Update. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Update-Troubleshooter

  Try to install the updates and check if the problem persists.

  If you are unable to install the updates, it might be due to some conflicts. Therefore, switch your computer to boot and then try to install the updates.

  http://support.microsoft.com/kb/929135 .

  Note: make sure that the computer is configured to start as usual by following step 7 of article

  If nothing works, try the steps manually from the given article.
  http://support.Microsoft.com/kb/971058

  Reference:
  You cannot install some programs or updates
  http://support.Microsoft.com/kb/822798

  I hope this helps.

  Bindu S - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Configure windows update stalls

  When I hit the windows icon in the lower left to stop the computer, it has the text 'install updates and shutdown computer'. I think that its stuck or. It installs and stops well but when I restart the computer it stalls on the configuration screen. It does not get spent 0%. What is the problem?

  I had the same problem. Windows 7 Edition Home Premium.

  "Auto update" would not end after a reboot. I got "update Comfiguring Windows - 0% complete - do not turn off your computer." Then I had to wait what he at the time.

  I tried 'manual' updated and that fixed the problem!

  Go to "Control Panel". Click on "system and security." Click on "Windows Update" and follow the directions.

  I selected the recommended updates and install them. Told me to reboot, one completed updates, OK.

  Problem solved!

• my Windows Vista Ultimate stuck with 3 of 3, 0% complete and continuous updates still restart loop

  Since yesterday, my lenovo ThinkPad SL400 facing a big problem.

  Always restart on this page:

  Configuring updates: stage 3 of 3-0% complete.

  Do not turn off your computer

  What can I do to solve this problem, I tried several options, like go in Safe Mode, etc still no results... The experts can help you...

  Thank you

  Kevin

  Hi KevinLum,

  Perform the troubleshooting steps from the following link.

  The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista