Windows updates files are missing
I tried to download & install a new anti-virus program, said that the operating system could not be updated. The files required to use windows update are longer registered or installed on my computer. Can anyone provide assistance? Thank you.
Hi redcamaro,
· You get the error message?
· What security software do you use?
Follow these methods.
Method 1: Temporarily disable the security software.
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
Method 2: Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start, run.
(b) type msconfigand click OK.
(c) the System Configuration Utility dialog box appears.
(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.
(e) when you are prompted, click on restart to restart the computer.
Method 3: You can also manually install updates (KB number) by downloading from the Microsoft Download Center.
http://www.Microsoft.com/downloads/en/default.aspx
Method 4: Follow the steps in the article.
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
You cannot install some programs or updates
http://support.Microsoft.com/kb/822798
Tags: Windows
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I have another type of problem with Firefox
Description
Window "Ready to Install" Firefox "Software Update" appeared. The folder "C:\Program Files\Mozilla Firefox\updates\0" contained the files update.mar, update.status and update.version. Each of the 3 files have been deleted. The next time that Firefox has been started, no update occurred because update files were missing. In the Menu bar, clicking Help showed in the menu drop-down that "apply downloaded update now" was always on the list. By clicking on "Apply downloaded update now" open "Software Update" window "Ready to install update", so that Firefox still considers that the update files exist, but they do not. In the window "Software Update", by clicking on "Restart Firefox" restart of Firefox, but once again it there's no update, and remains "apply downloaded update now" on the Help menu. How can "Apply downloaded update now" be replaced by "Check for Updates" so the update files can be downloaded?
Version of Firefox
3.6.3
Operating system
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User Agent
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Plugins installed
- npmnqmp - 989898989877
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You can manually reset the software update feature by closing Firefox and remove the file "updates" (which seems you have done) and the two files "active - update.xml" and "updates.xml" - these are in the installation (C:\Program Files\Mozilla Firefox) directory or in the profile folder (C:\Documents and Settings\nom_utilisateur\Application Data\Mozilla\Firefox\Profiles\something.default).
If it does not, see our KB article How to resolve the failure of the update of Firefox update error message - the section of 'last resort' can be useful, or or read this article from MozillaZine KB, software update.
Please let us know how the above work, and if we can be of further assistance.
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This bug is fixed in the update after effects CC 2015 (13.7.2): http://adobe.ly/1WaV0pP
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Usually, you would see:
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MS - MVP October 1, 2004 ~ September 30, 2010
Imperial Beach, CA
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