Windows vista 64-bit hp offiejet 6500 e709a cannot scan, error with Twain drivers

When I download the drivers and the HP software for my printer HP Officejet 6500 E709a. All the drivers download except I get an error message about the TWAIN DRIVER. I can print, copy and fax printer, but not an analysis.

If there is someone out there who can help me with this problem, it would be greatly appreciated. I am pretty computer savy, but this problem has left me speechless.

I do not have the original for the HP printer disk, so I tried to install the HP software online. I had still no success with this diet, so I paid HP $10 for a disc that I thought would fix my problem. I always had the same problem.

Thank you

Michele has.

Hi Shelly Ackerman,

Please see the link next to the HP Web site:

http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_rule=1675&tmp_task=solveCategory&LC=en&DLC=en&cc=us&lang=en&product=3795314

I hope this helps!

Tags: Windows

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