Windows XP default engine of DVD burning

Similar Questions

• Creation of DVD Windows can't find the dvd burner

  Hey, I have long used Director Windows and published my films through windows dvd creation, and programs have been working perfectly... but now I have a problem... When I get to the part where I want to make the movie, I can get the project ready and make the titles and all, but when I'm choosing to burn the project/dvd, create dvd windows can't find the dvd burner? I checked the bios and Device Manager and used another program cdburnerxp to burn a file... Then, how the creation of windows dvd to save my dvd burner?

  Hi mwinterberg,

  I don't know if you are still struggling with this problem, but looks like it's maybe a codec for your DVD Burner problem. See the following link for help with this:

  Codecs: Frequently asked questions

  http://windowshelp.Microsoft.com/Windows/en-us/help/3d0c5a49-8F61-45cc-8A7D-38c4695ba9291033.mspx

  I hope this helps. Please report if you still have any questions.

  Dave D

  Dave D
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• What type of DVD should I buy to burn my Windows Movie Maker movie? Also, I have Windows DVD Maker, but no DVD burner. What should I buy?

  I created a movie in Movie Maker.  I bought some DVD + r's - the correct burn the movie on?  Also, I don't have a burner, I thought that I did, I can only burn a CD what should I buy?  I don't have a Windows DVD authoring program.

  Hi rondah,.

  Welcome to the Microsoft community newsgroups.

  The type of recordable DVD, you need to use depends on your DVD burner, as well as on your DVD player. Some DVD burners can burn only to certain types of DVD recordable. For example, with some DVD burners, you can only record to DVD + R discs or DVD + RW or DVD-R or DVD - RW discs, while some other DVD burners will let you burn on all of these recordable DVD types.

  As long as your DVD burner supports burning to these types of discs, you can use Windows DVD creation to burn a DVD using one of the following types of recordable and re-recordable DVD media: DVD + R, DVD + RW, DVD - R, DVD - RW, and DVD - ROM. These recordable or rewritable DVDs can be either simple single laminate or single sided double layer.

  You should also consider the device you're using to play the DVD once you have engraved, if possible. Some DVD players and DVD - ROM drives play only certain types of DVD. To determine what types of DVDs your DVD player or DVD - ROM drive can play, see the documentation that came with your device or go to the manufacturer's Web site.

  For more information on which is a DVD burner and why do I need one? Visit this link: http://windows.microsoft.com/en-US/windows-vista/What-is-a-DVD-burner-and-why-do-I-need-one

  For more information on the DVD-Video burning / publish a movie in Windows Movie Maker / Windows DVD Maker

  1: burn a DVD-video disc

  2: DVD-video burning: frequently asked questions

  3: Demo: create a DVD-video disc

  4: change Windows DVD Maker DVD-Video settings

  5: solving problems with creating a DVD-video using Windows DVD creation

  6: which CD or DVD format should I use?

  7: disc burning: frequently asked questions

  8: publish a movie in Windows Movie Maker

  9: work with projects in Windows Movie Maker

  Let me know if it works. Good luck!

  Hope this information is useful.

  Thank you and best regards,

  KKS Vijay

  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• For Windows DVD burner 8

  Just got a new computer with Windows 8. Unfortunately discovered the window of Windows 7 DVD writer disappeared. (Data disc, burning on Windows Media Player is not useful) I do home movies, photo slideshows and have no way to burn them. (So that they can play on a DVD player) I don't know what they were thinking when they took the engraver of DVD of Windows 8, because I would be more then happy to pay for it!

  Since it no longer exists, but is - anyone out there found any good software? I'm looking for something simple, preferably $100 or less. I bought a DVD Creator software to date and it has been a NIGHTMARE!

  Some people have suggested DVDStyler, a little wary of free downloads. Or I've tasted Wondershare, but I'm also a bit wary of compensation for the more than downloads. (-:

  Warning or suggestions would be greatly appreciated!

  Hello

  I suggest you to check in store Windows that there is some DVD burning software are available.

  Check out the link,

  http://Windows.Microsoft.com/en-in/Windows-8/Windows-store#1TC=T1

  Also, use your favorite web browser and install the free DVD burning software.

  With the help of third-party software or a link, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third party software or link can be resolved. Using third-party software or a link is at your own risk.

  Warning: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  If you need help with Windows, please let us know we will be happy to help you.

• Windows media player won't recognize that my cd/dvd burner, so will not burn anything even if during 3 years, until now

  Windows Vista operated computer that has worked well so far, now Winsows Media Player does not recognize my burner. Tried to do the upadting for my burner,

  but said that everything is up to date, can someone help me?

  Hello

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  This troubleshooting could not help if there is alignment and/or wear issues however it
  a shot.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Windows cannot recognize the dvd burner

  If I'm not mistaken I have not had any problems burning dvd last time I used the dvd windows burner

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Windows DVD burner stopped working

  whenever I try to burn a DVD with windows DVD burner I get a message saying a problem caused windows DVD burner to stop working, when we find a solution I will be notified, well it lasts for a year now, I even wiped my laptop and re-installed windows and I was able to burn 1 DVD until I started getting the same message Although I am sick this, and when I try to get technical support, I wonder how is interesting to me. WTF?  I wonder that Apple makes their customers in the same way, from what my friends me with MACs, if not why say they operate. Then said is I don't van not get help to solve this problem, I'll become another conversion from Apple...  It has been a year and still no solution? Come on.

  If Vista was preinstalled on your computer, you do not qualifty for the FREE Microsoft Support

  All support is the manufacturer of your computer.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Go to the website of the manufacturer of your computer/laptop > drivers and downloads Section > key in your model number > look for the latest Vista drivers > download/install them.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://Windows.Microsoft.com/en-us/Windows-Vista/burn-a-CD-or-DVD

  Burn a CD or DVD

  If your computer is equipped with a CD or DVD burner, you can copy files to a recordable disc. This process is calledburning a disc. By default, Windows Burns discs in the active file system format, but you can also choose to burn discs in ISO image format.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://Windows.Microsoft.com/en-us/Windows-Vista/which-CD-or-DVD-format-should-I-use

  Should which CD or DVD format I use?

  What format you use is determined by the computer that you will use to read the information that is recorded.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://Windows.Microsoft.com/en-us/Windows-Vista/disc-burning-frequently-asked-questions

  Disc burning: frequently asked questions

  Here are answers to some common questions about burning a disc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/kb/982116/en-AU

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  See if the information above solves the problem.

  See you soon.

  Mick Murphy - Microsoft partner

• My windows media player does not recognize that I have a cd/dvd burner installed how do I corredt this?

  I'm trying to burn pictures on a dvd with windows media center and I get a message saying "install a burner and try again. I have a burner and have used it in the past so I don't know what the problem

  Hello

  1. have you made changes on the computer before this problem?
  2. which version of the Windows operating system is installed on your computer?
  3. what version of Windows media center do you currently use?
  4. are you able to use the DVD writer normally with other applications?

  Try the following and see if it helps.

  Method 1:

  Make sure that the CD/DVD burner is properly connected to the computer.
  a. If you are using an external CD/DVD recorder, connect the CD/DVD burner to the computer.
  b. plug in the cabin of the power supply and check if the power light is on.
  c. install the burning software. Insert the CD, a program will pop up and you guide through the installation process. Usually it let you name your drive, tell you when connect you your external CD/DVD burner to your computer via USB, and update the software for your external CD/DVD burner.
  d. check if you are able to burn CD/DVDs.

  Method 2:

  Delete the temporary folder burn Cache and check if it helps.

  Follow the steps below:
  (a) click Start, select computer.
  (b) now go to sub lease:

  File Burn \AppData\Local\Microsoft\Windows\Burn\Temporary C:\Users\ (Username)

  (c) delete the files at the location above.
  (d) restart your computer and check if that helps.

  Method 3:

  Uninstall any third-party CD/DVD burning software installed on your computer and then burn the DVD and check if that helps.
  How to uninstall or change a program: http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

  Method 4:

  Run the fixit for the following Microsoft fixit and if that helps.
  Your CD or DVD drive cannot read or write media: http://support.microsoft.com/mats/cd_dvd_drive_problems/

  Method 5:

  Try to clean boot, and then check to see if this helps you.

  How to solve the problem by running the clean boot in Windows 7: http://support.microsoft.com/kb/929135
  Note: once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.

  See also: http://windows.microsoft.com/en-us/windows-vista/Burn-a-CD-or-DVD-in-Windows-Media-Center-frequently-asked-questions

• Windows Live Photo Gallery does not recognize my CD/DVD burner. How can I fix?

  I installed Live Photo Gallery (twice), but it does not recognize my CD/DVD burner, which works OK otherwise.  How can I fix?

  PCubedP

  Hello

  As the question is limited to Windows Live Photo Gallery, I suggest that you post the question on the link provided below for assistance.

  http://windowslivehelp.com/product.aspx?ProductID=20

• When you use Windows Movie Maker, I can only burn a CD when I want to burn a DVD, why I can't burn a DVD Slideshow?

  I have pictures saved on my hard drive and I want to burn a DVD, but Microsoft Movie Maker will only burn to a CD.  How can I burn to a DVD?  I was told that it is possible.

  The only version of Windows XP that has a DVD option in Movie Maker
  is the "Windows XP Media Center Edition 2005"...

  If you want to burn a video DVD that will play in a free-standing DVD
  Drive on an XP system, you need DVD Authoring software.

  There are many choices in retail, but to get started the following freeware
  may be worth a try:

  (FWIW) It's always a good idea to create a system
  Restore point before installing software or updates)

  DVD Flick
  http://www.Digital-Digest.com/software/download.php?sid=1246&SSID=0&did=2
  (the download is: "dvdflick_setup_1.3.0.7.exe")

  Save the file to your desktop or a folder on your
  hard drive and install from there.

  Be sure to read the Guide:
  http://www.dvdflick.NET/Guide.php

  Tutorials:

  Tutorial DVD Flick
  http://beginwithsoftware.com/videoguides/DVD-flick-Guide.html

  Burn any Format video DVD PC
  http://www.freevideoworkshop.com/dvdflicktutorial.htm

  AVI to DVD with DVD Flick Guide
  http://www.Digital-Digest.com/articles/AVI_to_DVD_using_DVD_Flick_page1.html

  To create a video DVD base that should play in a free
  permanent drive DVD... try the following...

  First... read the DVD Flick Guide to familiarize
  with the program.

  Open DVD Flick and insert a blank DVD in your drive.

  If the window of Autorun from your computer... just close it.

  Click the project settings button and check... Video /.
  Target format... residents United States... Choose... NTSC /.
  Accept.

  The title button left click Add and navigate to your
  Video clips and select the ones you want on the DVD.

  You can have by selecting one and then use
  the up and down buttons.

  Left click on the button create DVD / OK / Yes / Yes.

  Please wait while the DVD is created.

  When the text "Completed successfully" is displayed you
  DVD Flick can close. Now you can eject your DVD
  and play in your DVD player.

  At some point you might want to buy more
  Advanced Cyberlink, Nero, Roxio, software
  Ulead, etc... but at least it is a start.

  If you decide to go on the road to detail... This article may
  be useful: he compares 15 of the most popular applications.

  Best video 2011, magazine publishing and software comparisons
  http://video-editing-software-review.TopTenReviews.com/

  Good luck.

• Is there a plugin for Windows Media Player DVD burner?

  y at - it a plugin for windows media player dvd burner

  I would like to burn movies downloaded onto a dvd instead of a cd

  More details... Please.

  You have a DVD - RW? If you have only one
  CD - RW, there is no way to burn DVDs.

• Windows never installs external DVD burner

  Dell PC - I just got a DVD burner external Samsung and it will not - install I called Samsung and after talking with 5 different people (bad Department - I'll connect with the right people) I is given a number and told that they were not now available. I get this message "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) "Any suggestions?

  Thanks for any help

  John

  Try to remove the PXHelp20 entry which is probably invalid.

  To remove the PXHelp20 entry double-click LowerFilters and, under value data, delete PXHelp20 > OK

  Create a system restore point beforehand and restart the computer after.

• Creation of DVD Windows doesn't recognize DVD burner

  I have a Pioneer DV-215 (latest firmware) DVD burner, but the creation of Windows DVD does not recognize... It it will appear in the drop-down menu at the top of the DVD maker... tried update dialog box drivers etc with no luck... All other birning programs, windows MediaPlayer etc. seems to work very well with it.

  concerning

  Darren

  Hi all

  I found the cause... not really the answer... but it works

  Posted on the forum below... it seems that the acuse of deliverance is the "HUAWEI E220' Wireless 3 G modem (provided here in Australia by '3' mobile)... As soon as it is unplugged, the creator of Windows DVD correctly identifies the DVD burner...

  http://www.windowsdvdmaker.com/forums/3/311/showthread.aspx

  I think this may have something to do with the fact that Windows identifies as 'CD player' inbuild flash memory in windows Explorer

  Thanks for all help

  concerning

• Windows 7 starter edition will not burn DVD and will not format

  • My recorder DVD format player, will play and burn DVDs when I move my dvd drive to another computer running windows vista
  • It will not burn a dvd or format a dvd rw disc when it is attached to my netbook toshiba running windows starter 7

  http://Windows.Microsoft.com/en-us/Windows7/burn-a-CD-or-DVD-in-Windows-Explorer

  Engraving for Windows 7 Info

  If your computer has a CD or DVD burner, you can copy files to a recordable disc. This process is called burning a disc. Windows Burns discs in the active file system format or in ISO image format, depending on which disc format you choose.

  For any question on Windows 7:

  http://social.answers.Microsoft.com/forums/en-us/category/Windows7

  Link above is Windows 7 Forum for questions on Windows 7.

  Windows 7 questions should be directed to the it.

  You are in the Vista Forums.

  See you soon.

  Mick Murphy - Microsoft partner

• Error message: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged" and dvd burner does not

  Original title: dvd burner does not work can not load the driver

  I get this message "windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged.

  Can someone help me?

  Hi Garry_x,

  1. were you able to use the DVD burner before with no problems?

  2. you remember to make changes to the computer recently?

  This can occur when more than one service is defined for a device, if there is a failure at the opening of the service registry entry, or if the driver name cannot be obtained from the service registry entry.

  You can check out the following link and check for the resolution:

  http://TechNet.Microsoft.com/en-us/library/cc772156 (WS.10) .aspx

  You can also read the following article and check if it helps:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Hope this information is useful.