WinHDD control of my laptop

This program WinHdd controlling used to my laptop I would like to do something. says no HDD installed a virtual memory is critical. wants only 80 dollars to fix. How can I fix this type of scam. will not let me restore computer. Don't let me go where he wants me to go. then also restarts when I put in recycle bin icon back right to the top. can you help me

Hi greg46,

It seems that the computer is infected with a virus infection I would suggest that you run online scan to remove the infection.

If you are unable to perform the scan in normal mode, then I suggest that you start the computer in safe mode with network and then analyze the computer.

Steps to start in safe mode with networking

Note: Do not try the step below if you use wireless or internet Dialup Connection

(a) restart your computer if it is running.

(b) press F8 after your computer powers initially on.

(c) once you see the menu Advanced Boot Options, you can stop tapping.

d keys) use the up/down arrow to select your selection.

(e) select Mode safe mode with networking and press ENTER.

(f) you should see loading drivers and wait please.

(g) you should then be at the Welcome screen.

(h) logon to your computer using an account with administrator privileges.

The scan below only works on the 32-bit version of Windows

http://OneCare.live.com/site/en-us/default.htm

 

You can use the Microsoft security essentials to scan your computer

http://www.Microsoft.com/security_essentials/

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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