wiped iMac how to reinstall software pre-installed

iMac 21 mid 2011, OS X Yosemite 10.10.5 2.5 GHZ, 4 GB 1333 MHz DDR3

Virus caused a wipe and reinstall of the system... Thanks to my Geek son - done!

Problem is MS Office 2011 came pre-installed on this system and I did not / can not get the drives or the product key to reinstall that software.  Any ideas on how to accomplish this feat?

I called Apple, where I mentioned MS Mac supports, Trsf to sales to individuals and Trsf to another person.  Best answer "redeem" the software for $149, they will be happy to sell me again... hmmmm I already bought it once.

Does anyone have a better solution?

Thanks for your help!

Love tank

Restore your backup. If you do not save him, then you're probably out of luck.

BTW, MS Office for Mac is a Microsoft product, not an Apple product. I would say dealing with MS on your question if you do not have media, key product or any other form of proof of purchase.

You should always have a solid backup plan, you should also document what that product keys. Finally if you have a system where third parties applications come on Dungeon of media (e.g. DVD) media.

BTW, there are ZERO viruses for OS X! It is a very small amount of other types of malware but it's extremely easy to avoid:

Tags: Mac

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