Wireless keyboard volume keys

Volume +/-and mute keys on my wireless multimedia keyboard stopped working since I installed Avira AntiVirus. Technology of the computer that has installed it said to reinstall the keyboard software or download from Microsoft. I downloaded it, but the keys still don't work. Is it possible that this antivirus program is causing the problem? If so can I just uninstall it?

(I have windows xp)


1. open start menu located on your taskbar.
2. right click on "Computer" and open "manage".
3 on the left, under 'computer management', you will find "Services and Applications". Open and select 'Services '.
4. search for a service named "HID (Human Interface Device)" (or something VERY similar).
5. once found, check the status. If the value is not "started", start it.
6. ensure that it will be on in the future, check the Startup Type value. If it is not "automatic", right click and select Properties.
7. on the "Général" tab, change the startup type to automatic.
8. apply and close.

Tags: Windows

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