Wireless mobile mouse 6000 works do not!

Similar Questions

• Microsoft Wireless Mobile Mouse 3500 works do not at all

  The company that I work for bought a bunch of Microsoft Wireless Mobile Mouse 3500 as a gift for our customers. We had the pad mouse printed with our website and company logo. Now that we test the mouse, we see that they work not (3 of 3 so far). The computer can find the mouse and says it's working properly, but we do not have the mouse to answer or do anything.

  Hello

  Latest drivers available here: (these can help if you are not already using them)

  Latest drivers from this date are Intellipoint 8.x
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  =================================================

  Looks like the mouse has problems.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Wireless Mobile Mouse 6000 has no light, so unfit to work.

  Hi, I recently bought a Wireless Mobile Mouse 6000. After that I installed the driver, inserted a new battery, the slight mouse still does not turn on and if it doesn't work. He said however, "the driver has been installed and working properly.

  Solutions to solve this problem is highly appreciated. Thank you!

  Hello

  You can view these methods:

  Method 1:
  Please refer to the provided Microsoft articles below and check if the steps help you solve the problem.

  http://support.Microsoft.com/kb/321122

  http://support.Microsoft.com/kb/838398

  
  Method 2:
  If the problem persists then relate to the link to get help on the question - below

  http://support.Microsoft.com/select/default.aspx?ln=en-us&target=assistance&x=14&y=15&C1=502&

• Wireless Mobile mouse: 6000 does not?

  Wireless Mobile Mouse 6000 PDC, there was already a given solution to get them to work?  I have ensured that the proper drivers are downloaded, there are new batteries and so on.

  Hello

  The Wireless Mobile Mouse 6000 has a 3 year warranty.

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  The mouse comes with a support tech 90 day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

• Error message: this operation requires an interactive window station while trying to install drivers for Microsoft Life Chat LX-3000 and Microsoft Wireless Mobile Mouse 6000

  Okay, so I bought recently when a helmet (Microsoft LifeChat LX-3000) and a mouse (Microsoft Wireless Mobile Mouse 6000) wireless, but my laptop Windows Vista Home Premium is having problems with the installation and execution of the drivers for these two devices.

  Original title: driver for headset and a wireless mouse will not install correctly

  I already had the Wireless Mobile Mouse 3000 and had no problems whatsoever doing this job, but I got it for at least a year I guess. I also installed the software that came with the CD (called Microsoft Mouse, even though it says on the CD Intellipoint 7.1) for the mouse and driver online for headphones (called helmet Microsoft) have also downloaded. However, when I plug in the devices, he's trying to find the drivers. Initially, it comes up with a window saying "New hardware found" and has the ability to "locate and install driver software", despite the fact that I already supposed to be installed the drivers through download programs or to use the CD.

  In any case, I select the "locate and install driver software" and it says "search Windows Update... «for 30 seconds or so, then said «Installing the driver software...» ».

  I then get a message saying "Windows has encountered a problem... etc... This operation requires an interactive window station. If you know the manufacturer of your device, you can visit their website and check the support section for driver software. »

  If I disconnect and reconnect the device, I get the same situation with "new hardware found" and the options for search again...

  I tried both devices on another computer (Windows XP) and they manage to set up automatically even without the software provided on the CD or on the website and work perfectly well, however I need them working on my laptop ;)

  So I guess the main problem is that I get this message "interactive window station" preventing the drivers to install correctly. I have no idea what this means and have spent a lot of time trying to find them online.

  Well, I've resorted to re - install Windows Vista and installed very well both automatically when it is plugged.

  Now to reinstall all my programs... fun fun fun...

  Thanks for your help anyway!

• My Wireless Mobile Mouse 3500 driver does not allow me to control the scrolling of the wheel

  My Wireless Mobile Mouse 3500 driver does not allow me to control the scrolling of the wheel. When I scroll it will only pages and no option available for the adjuments to go through all the 3 lines or more. I thought that I had downloaded the wrong driver but the mouse did not bring a CD or another. Returned to download the specific driver and still can't get in there.

  Hello

  1 have you made changes to your computer recently?

  If the mouse works well, if a setting should be changed the mouse in the intellipoint software, you can contact the manufacturer of the device for more assistance.

  http://www.Microsoft.com/hardware/en-us/support

  For more information you can check the link below.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Concerning

• Microsoft wireless mobile mouse 6000 v2 2.4 ghz dongle replacement

  Is the dongle that came with the "microsoft wireless mobile mouse 6000 v2" replaceable?  If so, where would you get? URL?

  Hi Amishangel,

  You can get in contact with the center of replacement of Microsoft and are looking for the same thing.

  For more information, you can consult the following article:

  How to replace Microsoft software or hardware, order service packs and replace product manuals

• Have a new computer running Windows 7. Microsoft 4000 wireless mobile mouse: left click does not work, can not solve the problem.

  Have a new laptop with Windows 7, ASUS Intel-i5. Initially, the automatic installation of my Wireless mobile mouse 4000, which I had used with XP, has worked. Only problem was that the mouse was stubborn, when you attempt to left click: i.e. get something - and persistence was needed to get there. Now I can not at all to a left click. Tried all resolution of known issues, left click procedures still dead in the water.

  Anything with moving parts end up by wears.  I've had several byte the dust.  Speaking of the dust, maybe the dust and mold were inside.  Invest $4 and find out.

• Microsoft mobile mouse 3000 works do not correctly under Vista

  I have a mouse Microsoft 3000, which is less than 3 months old. I replaced the battery. I used the reset button. However, the mouse will not turn on gree. indicating that the mouse works. I saw this question already on the Microsoft answers site. ILO is unable to find the solution. Can you help me?

  Hi Instructor4216,

  I recommend you to try the steps in the articles below. You can exclude what you have already tried.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Troubleshoot a wireless mouse that does not correctly
  http://support.Microsoft.com/kb/321122

  If the problem persists, you get your mouse replaced.

  http://support.Microsoft.com/kb/326246/

  I hope this helps.

  Bindu S - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Cannot move or leave the pointer to stop in a place using Microsoft Wireless Mobile Mouse 6000

  Original title:

  I can't find a way to get the mouse move or allow the pointer to stop in place so I can use the keyboard correctly.

  Hello

  1. what version of Windows is installed on the computer?

  2. what program are you using when the mouse starts to jump around?

  3 are you aware of any changes made to the computer, before the show?

  Assuming that you have installed on the Windows 7 computer, follow these steps.

  Method 1:

  Step 1: Safe Mode

  Start your computer in safe mode and check the number.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: Clean boot

  If you are not facing the problem in safe mode, and then put your computer in a clean boot and search for the question.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: once you have determined the problem by using a clean boot procedure, follow step 7 in the article to restore your computer to normal startup.

  Method 2:

  Check out the following link.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  See also,

  Change the settings of the mouse

  http://Windows.Microsoft.com/en-us/Windows7/change-mouse-settings

  I hope this helps.

• Problem with Microsoft wireless mobile mouse 4000 scroll will not scroll on any computer?

  My mouse does not scroll vertically, but it scrolls horizontally. I tried different mouse on this computer and they are all scroll very well and I tested this mouse on different computers and it won't yet scroll. I followed through all the utilities provided on this site (checking the HID, reinstalling the software, verification of parasitic programs, etc.) and nothing has worked. Is there something else I'm missing?

  Hi Vjenkins,

  As the mouse does not work on different computers and other mice work on this computer, it seems that there is a problem with the mouse itself.

  Sinceyou have followed the steps mentioned in article to resolve problems with the mouse button or scroll the parameters, I would suggest that you contact Microsoft hardware support for further assistance.

  Hardware support

• Wireless Mobile Mouse 6000 becomes very difficult to scroll with

  Hi, I have 2 of these mice and two of them ended in the same way.

  The rubber scroll wheel is detached from the wheel and sometimes locks upwards and makes it hard to scroll and becomes very annoying.

  I was wondering my warranty would still you I don't have two boxes for the mouse?

  I really like these mice because of the size and its great for my cell phone, I don't want to have to shell out more money for a mouse.

  There is no harm to try, especially if you have proof of purchase. Please see:

  http://www.microsoft.com/hardware/en-us/support/contact-us .

• Microsoft Wireless Desktop Keyboard/Mouse 6000 V2 does not work properly.

  Microsoft Wireless Desktop Keyboard/Mouse 6000 V2 does not work properly.  The mouse does not allow me to use the wheel to scroll down to option and when I look at the drop down list, it does not keep list open.  It opens and closes the list immediately. He continues to return the list to the top of the drop-down list.  I checked the batteries in the keyboard and the mouse (replaced) resync'ed the two keyboard and mouse ports changed the receiver performed in and checked for update on both keyboard and mouse and have restarted my computer several times and it still does not work properly. I bought this Office Microsoft Wireless Keyboard and mouse 6000 V2 there are three 3 months and he can't take back to store because it has a warranty of 30 days of the store.  Help.

  Try it on another machine to ensure that it is not the lack of equipment.

  And make sure you have the latest drivers/software installed for him.

  Restore point:

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  Do Safe Mode system restore, if it is impossible to do in Normal Mode.

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  http://www.windowsvistauserguide.com/system_restore.htm

  Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

  See you soon.

  Mick Murphy - Microsoft partner

• The Microsoft 3500 wireless mobile mouse settings do not work.

  Original title: the mouse settings do not work.

  I had a mouse Microsoft Optical Wheel for several years and several computers.  I got the wheel button double-click on the value.  The mouse does not so I had to buy a replacement.  I found a Microsoft 3500 wireless mobile mouse, I couldn't find a wired mouse anywhere.  I downloaded the center of control of the mouse and adjust wheel double-click button.  It is not double-click.  The setting is in the program, the rest of the mouse buttons work ok, but he won't just double-click even if the program says it is how it is defined.  Windows 7 Edition home premium, door of entry DX4860.

  I guess Microsoft has known there was a problem after all, the last batch of automatic updates seems to have fixed.

• Wireless Mobile Mouse 3500 scrolling click works not

  Hello

  I bought a Wireless Mobile Mouse 3500 a couple of months.

  I installed it on my laptop according to the manual 'start here '.

  The mouse worked fairly well, and then I tried on some games. But the middle (under the scroll wheel) button did not work.

  I tried to check for a new driver, but without success. I also tried to find an option in the mouse configuration windows, but there is not.

  I would like to know if there is any real function by clicking in the scroll, such as ordinary mouse wheel, or my product have a problem manufacturing and in need of repair or substituition.

  I use Windows 7 Professional 64-bit and Windows Update is set to automatically search for updates.

  Thank you

  Hello

  Latest drivers available here. They have features that you use do not have.

  Latest drivers from this date are Intellipoint 8.x
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  =================================================

  I do not think that the 3500 has a programmable wheel but I could be wrong.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/Canada/hardware/mouseandkeyboard/ProductDetails.aspx?pid=126&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below. If the mouse is defective, they would replace
  it.

  Rather than using my warranty I would check at OfficeDepot or other vendors who have
  view models to see if the feature you are concerned about is in fact included in
  the mouse.

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.