Microsoft mobile mouse 3000 works do not correctly under Vista

I have a mouse Microsoft 3000, which is less than 3 months old. I replaced the battery. I used the reset button. However, the mouse will not turn on gree. indicating that the mouse works. I saw this question already on the Microsoft answers site. ILO is unable to find the solution. Can you help me?

Hi Instructor4216,

I recommend you to try the steps in the articles below. You can exclude what you have already tried.

Troubleshoot the incidents of the response to the mouse or wireless keyboard

http://support.Microsoft.com/kb/838398

Troubleshoot a wireless mouse that does not correctly
http://support.Microsoft.com/kb/321122

If the problem persists, you get your mouse replaced.

http://support.Microsoft.com/kb/326246/

I hope this helps.

Bindu S - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Speakers not working do not correctly under Vista

    Description
    Windows has detected a new device attached to your computer, but did not find the driver software, to make the device usable. Each device manufacturer typically includes the driver from a CD that comes with the device, or for download on its Web site. Your device hardware ID is USB\VID_069B & PID_0705 & REV_0101.

    Signature of the problem
    Problem event name: PnPDriverNotFound
    Architecture: x 86
    Hardware ID: USB\VID_069B & PID_0705 & REV_0101
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Additional information about the problem
    Bucket ID: 7122630

    * original title - 2 different sets of speakers connected to the computer, worked last week, but not now! UGH! Thank you for your times

    Try a system restore to a Date before the problem began:

    Restore point:

    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

    Do Safe Mode system restore, if it is impossible to do in Normal Mode.

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    http://www.windowsvistauserguide.com/system_restore.htm

    Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

    See you soon.

    Mick Murphy - Microsoft partner

  • Microsoft Mobile Mouse 3000 does not

    I have a relatively new Microsoft Mobile Mouse 3000 which has just stopped working. The mouse has functioned well for three months. I just changed the battery in the mouse. I plugged the transmitter into the USB port after starting my laptop. Normally, there is a green light that turns on the top of the transmitter. Now there is no light and I get an error message on the display, indicating that the USB device is not recognized and that the unit is defective.

    Help, please.

    Hi RJ Moy.

    Thank you for using answers Forum.

    I found an article that can help you solve this problem:

    http://support.Microsoft.com/kb/315973

    Follow the troubleshooting steps if you want and let us know how it works.

    Chris
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Microsoft Mobile Mouse 3000 lock as I am scrolling

    original title: Microsoft Mobile Mouse 3000

    I have this mouse model 1359 and he became addicted to my desk at work. It doesn't seem to work well at all and was wondering if it the wrong kind of mouse for a desktop computer. It crashes as I am scrolling and I spend the time stirring my mouse to do by moving and it also seems to jump over things. It happened on multiple computers. Ive tried to move the connection to a different usb port and it doesn't seem to help. Very much a pain, please help

    Hi KrystalNicolaides,

    ·         Did you the latest changes on the computer before this problem?

    ·         You receive an error message?

    ·         What version of windows operating system is installed on the computer?

    I suggest you follow these methods.

    Method 1: Follow the steps in the article.

    http://support.Microsoft.com/kb/838398

    Method 2: Try to change the mouse settings. See the article.

    http://Windows.Microsoft.com/en-us/Windows7/change-mouse-settings

    Method 3: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.

    Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startupmode.

  • Microsoft Wireless Mobile Mouse 3500 works do not at all

    The company that I work for bought a bunch of Microsoft Wireless Mobile Mouse 3500 as a gift for our customers. We had the pad mouse printed with our website and company logo. Now that we test the mouse, we see that they work not (3 of 3 so far). The computer can find the mouse and says it's working properly, but we do not have the mouse to answer or do anything.

    Hello

    Latest drivers available here: (these can help if you are not already using them)

    Latest drivers from this date are Intellipoint 8.x
    http://www.Microsoft.com/hardware/download/download.aspx?category=MK

    =================================================

    Looks like the mouse has problems.

    Wireless Mobile Mouse 3500 - has a 3 year warranty.
    http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements

    Microsoft Hardware warranties
    http://www.Microsoft.com/hardware/warranties.mspx

    These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
    contact Microsoft at the number below.

    Hardware support of MS and warranty claims
    Tech Support 1-800-936-5700 for MS Hardware.

    I hope this helps and happy holidays!

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Wireless mobile mouse 6000 works do not!

    What happens to my games on facebook, my mouse does not respond as before. Dried meat.

    Hello

    Thanks for posting!

    1. have there been recent changes to the system before the show?

    2 is the issue limited to play games on Facebook?

    3. what Web browser do you use?

    4. the problem occur with the mouse while using with all applications?

    Method 1:

    Follow the link and run the hardware and peripheral troubleshooting tool. Check if it helps.

    Open the hardware and devices Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

    Method 2:

    Follow the link and follow the steps. Check if it helps.

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    http://support.Microsoft.com/kb/838398

    Answer with the results, I would be happy to help you further.

  • ALPS Touchpad doesn't work does not correctly under Windows 7

    I have a Dell laptop with a touchpad Alps. I recently installed windows 7 and now the touch pad scroll feature does not work. I tried to re install the drivers, but windows gives me an error message indicating that there is a conflict. How can I get the touchpad to scroll again using Windows 7?

    Hello

    Is this by chance a Vostro laptop?

    If so, there's already a long thread about this in another forum: http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/cf9bc301-e3c2-4c5b-b9cd-9eab8582f45f.

    Currently, there is no work around.  When I put in information about this problem, I'll post in the thread above.

    Thank you
    Mark you want to know if your hardware current & software will work with Windows 7? Click on these links: *Windows 7 Upgrade Advisor * *Windows 7 Compatibility Center*.

  • GIMP works do not correctly under Windows 7 (GUI problem)

    I think it could be a problem in GTK +. I have problems selecting an item with the click of the mouse. I can go over it with the pointer, it became blue, but I can't click on it, i like is stuck. He accepted instead of the 'Space' key as a confirmation of order. The problem is spreading in all parts of the GUI.

    Maybe in the past, I installed another program with GTK +, but I already uninstalled it and uninstalled and reinstalled the latest version of Gimp, but the problem persists. What can I do? Thank you.

    2 weeks late, but the dating of the issue helped me to find a version that works.

    Uninstall the version 2.8 and download 2.6 here:

    http://GIMP-win.sourceforge.NET/old.html

    The old version works for me.

  • DVD players dual layer works do not correctly under Windows 7 64-bit

    I am running Windows 7 Ultimate 64-bit. I have a LIte on double layer DVD writer which has the latest firmware. Unfortunately, while all software can see it's a double layer capable drive, time that I try to use it, it fails. The drive itself is good because if I put in a system using Windows 7 32-bit, it burns discs double layer perfectly. I've been all over the internet for the last 2 days looking for solutions, and I have tried everything that I've heard of. Uninstalling drivers, ensuring that there is no upper or lower filters showing, uninstall and then reinstall the drive, edit the registry. Again, the drive WILL burn discs double layer in 32-bit Windows 7, but it burns ONLY of single layer DVD in Windows 7 64 bit.

    I hope that someone here has found a solution to this. Especially since I'm wanting to upgrade to a Blu - Ray dual layer burner so that I can use fewer disks to make backups of the system. I know Bu-Ray discs are more expensive, but I prefer to use 2 or 3 Blu ray discs to backup my system than 10 or 15 DVD. However, if discs double layer Blu Ray do not work under 64-bit Windows 7, then there is no need to upgrade.

    OK, 1. The drive works PERFECTLY under Windows 7 32 bit, which has all the same drivers / software that is running the 64-bit system.

    2 features of fine player like a DVD of SINGLE LAYER burner (it burns fine of the simple DVD layer), but not as a burner double layer (doesn't even recognize a DVD double layer is still in the drive, he MADE on the 32-bit system and burn them without any problem.)

    I have contacted LITE-ON and am running the latest firmware. Similarly all other drivers on the system (a new system just built 2 weeks ago). Basically, all the material on the 32 bit WINDOWS 7 are cloned on the 64 bit system. Everything is the same. Only change is the operating system.

    I've seen other forums that have been linked and tried everything suggested... which most have not even apply it. Still refuses to acknowledge that a DL disk is in the drive.

    So at this point, I'm simply not worry more. Going to buy the Blu - Ray burner and only single layer Blu - ray discs.

    Thank you all for trying to help. I guess the answer to this is that no one really knows what that really is the issue, and even less how to fix.

  • My mobile mouse 3000 stopped being recognized. by my Acer laptop with Vista. . I tried to download the program, but it stalls before finishing.

    I used the Microsoft Mobile Mouse 3000 for a long time, and all of a sudden he stopped being recognized by the computer.  I went to a download page and follow the instructions, but the process to a standstill before finishing and won't be stopped or moving forward.  Help.

    Hello

    You get the error message?

    Method 1: Let flow the fixit available in the link below and then check


    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems/en-us

    Method 2: You can follow the steps described in the article below

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    http://support.Microsoft.com/kb/838398

    Method 3: download and install the driver\software mouse in the clean boot state


    Clean boot the computer

    Follow step 1 in the link below,
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.


    Microsoft Download link

    http://www.Microsoft.com/hardware/en-us/d/wireless-mobile-mouse-3000

  • Microsoft Wireless Mobile Mouse 3000 pointer doesn't move.

    My wireless mouse pointer won't move when I move the mouse. Clicking on will work to place the cursor/pointer is but the pointer does not move. Green light on the mouse turns off shortly after start. The battery is new. It happened when I unploug the mouse to move the laptopcomputer and in general he reajusts himself, but no more.

    Hello

    Thanks for posting your query in the Microsoft Community Forums.

    I understand from the description of the problem, that you have problems with Microsoft Wireless Mobile Mouse 3000.

    Help me with little information.

    -What version of windows you are using on the computer?

    I suggest you to consult the help articles and check if it helps.

    Troubleshoot a wireless mouse that does not correctly

    http://support.Microsoft.com/kb/321122

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    http://support.Microsoft.com/kb/838398

    It will be useful.

    Let us know if you encounter problems under windows in the future. We will be happy to help you.

  • Norton network adapter "Microsoft ISATAP map2" diagnostic reports works do not correctly-could not load the required device driver (code 31)

    Original title: System reports the NIC does not properly

    Using Vista Home premium on HP pavillion m8075a model RZ555AA-ABG. Norton network adapter "Microsoft ISATAP map2" diagnostic reports works do not correctly-could not load the required device driver (code 31)

    As none of the problems are met with connection network, do I ignore this warning or try to update the driver?

    Hi eucalyptussurfer,

    You can ignore this error message. This error message does not indicate a problem with the adapter. The adapter will continue to function correctly.

    Please see the following article:

    On a Windows Vista-based computer or on a Windows Server 2008-based computer, the Microsoft ISATAP map appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message

    http://support.Microsoft.com/kb/932520

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Need driver for Mobile Mouse 3000

    My Mobile Mouse 3000 (model 1359) does not work :( I downloaded the IntelliPoint software and tried to reconnect/synchronization of the mouse (by pressing the buttons at the bottom of the mouse and USB - lights are green fixed) but the mouse still fails.

    So, I go to the control panel (Windows XP 32-bit) looking for mice - it is detected but it says that the drivers are missing. I'm having a devil of a time to find the driver to download... someone can send me a link?

    Thank you!!!

    Yes, just download it again.  CRC errors indicate that there was an error in the Microsoft file transfer.

    If you have trouble, the direct hyperlink that uses the official download page is:

    http://download.Microsoft.com/download/1/3/B/13B6BCAA-603C-4F7C-B03E-2DC23E307D47/IPx86_1033_8.0.225.0.exe

    The file must be 14,709,624 bytes long.  The MD5 checksum is 61d37880daca3f9049925621e199834e.
    The SHA1 checksum is ed011df183df468e11315d785599573c20f8fd12.

    You can read and download the utility of integrity check Checksum of the file not supported inKB841290.

    Please vote if this is useful!  Please, click on Brand or propose as answer if that answered your question!

  • Microsoft Mobile Mouse soluble problem by exchanging the transceivers?

    Hello

    I have my third Microsoft Wireless Mobile Mouse 4000.
    The first two had one of their mouse buttons stopped working does not correctly one after more than two years, it is not perfect, but I can tolerate that, I really like this mouse otherwise.
    Now, I ordered a replacement and it behaves strangely:
    It seems to stop working from time to time for a short moment, the mouse cursor then moves as if my hand trembled and then returns to normal.
    I checked the following until now:
    -My Logitech Wireless mouse works very well (it's not my hand ;))
    -The distance between the transmitter/receiver and mouse is short (less than a foot, I use it with my laptop)
    -The batteries are charged, the led is off. No, not green
    -The drivers are up-to-date
    Operating system is Win7 64 bit.
    I tried to find the mouse to work with my old Microsoft Mouses nano transceivers but no luck: the mouse cursor does not move.
    I guess they work on frequencies of difference or something.
    Is it possible the frequency as my last mouse is disturbed by something that is going on and outside?
    Is it possible to change the frequency?
    Is it possible to configure one of the old radios to work with the new mouse?
    ID prefer it if I don't need to send back it.
    Kind regards
    Jens
    Is it possible the frequency as my last mouse is disturbed by something that is going on and outside?
    Is it possible to change the frequency?
    Is it possible to configure one of the old radios to work with the new mouse.

    (1) it is possible, but probably not in this case

    (2) NO.

    (3) NO.

    I return it for a replacement.

  • My Wireless Mobile Mouse 3500 driver does not allow me to control the scrolling of the wheel

    My Wireless Mobile Mouse 3500 driver does not allow me to control the scrolling of the wheel. When I scroll it will only pages and no option available for the adjuments to go through all the 3 lines or more. I thought that I had downloaded the wrong driver but the mouse did not bring a CD or another. Returned to download the specific driver and still can't get in there.

    Hello

    1 have you made changes to your computer recently?

    If the mouse works well, if a setting should be changed the mouse in the intellipoint software, you can contact the manufacturer of the device for more assistance.

    http://www.Microsoft.com/hardware/en-us/support

    For more information you can check the link below.

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    http://support.Microsoft.com/kb/838398

    Concerning

Maybe you are looking for