Wireless Mobile mouse: 6000 does not?
Wireless Mobile Mouse 6000 PDC, there was already a given solution to get them to work? I have ensured that the proper drivers are downloaded, there are new batteries and so on.
Hello
The Wireless Mobile Mouse 6000 has a 3 year warranty.
Microsoft Hardware warranties
http://www.Microsoft.com/hardware/warranties.mspx
The mouse comes with a support tech 90 day of the 1st incident that was about to begin when
contact Microsoft at the number below.
Hardware support of MS and warranty claims
Tech Support 1-800-936-5700 for MS Hardware.
I hope this helps.
Tags: Windows
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Wireless Mobile Mouse 6000 has no light, so unfit to work.
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Solutions to solve this problem is highly appreciated. Thank you!
Hello
You can view these methods:
Method 1:
Please refer to the provided Microsoft articles below and check if the steps help you solve the problem.http://support.Microsoft.com/kb/321122
http://support.Microsoft.com/kb/838398
Method 2:
If the problem persists then relate to the link to get help on the question - belowhttp://support.Microsoft.com/select/default.aspx?ln=en-us&target=assistance&x=14&y=15&C1=502&
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Okay, so I bought recently when a helmet (Microsoft LifeChat LX-3000) and a mouse (Microsoft Wireless Mobile Mouse 6000) wireless, but my laptop Windows Vista Home Premium is having problems with the installation and execution of the drivers for these two devices.
Original title: driver for headset and a wireless mouse will not install correctly
I already had the Wireless Mobile Mouse 3000 and had no problems whatsoever doing this job, but I got it for at least a year I guess. I also installed the software that came with the CD (called Microsoft Mouse, even though it says on the CD Intellipoint 7.1) for the mouse and driver online for headphones (called helmet Microsoft) have also downloaded. However, when I plug in the devices, he's trying to find the drivers. Initially, it comes up with a window saying "New hardware found" and has the ability to "locate and install driver software", despite the fact that I already supposed to be installed the drivers through download programs or to use the CD.
In any case, I select the "locate and install driver software" and it says "search Windows Update... «for 30 seconds or so, then said «Installing the driver software...» ».
I then get a message saying "Windows has encountered a problem... etc... This operation requires an interactive window station. If you know the manufacturer of your device, you can visit their website and check the support section for driver software. »
If I disconnect and reconnect the device, I get the same situation with "new hardware found" and the options for search again...
I tried both devices on another computer (Windows XP) and they manage to set up automatically even without the software provided on the CD or on the website and work perfectly well, however I need them working on my laptop ;)
So I guess the main problem is that I get this message "interactive window station" preventing the drivers to install correctly. I have no idea what this means and have spent a lot of time trying to find them online.
Well, I've resorted to re - install Windows Vista and installed very well both automatically when it is plugged.
Now to reinstall all my programs... fun fun fun...
Thanks for your help anyway!
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Microsoft wireless mobile mouse 6000 v2 2.4 ghz dongle replacement
Is the dongle that came with the "microsoft wireless mobile mouse 6000 v2" replaceable? If so, where would you get? URL?
Hi Amishangel,
You can get in contact with the center of replacement of Microsoft and are looking for the same thing.
For more information, you can consult the following article:
How to replace Microsoft software or hardware, order service packs and replace product manuals
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The Microsoft 3500 wireless mobile mouse settings do not work.
Original title: the mouse settings do not work.
I had a mouse Microsoft Optical Wheel for several years and several computers. I got the wheel button double-click on the value. The mouse does not so I had to buy a replacement. I found a Microsoft 3500 wireless mobile mouse, I couldn't find a wired mouse anywhere. I downloaded the center of control of the mouse and adjust wheel double-click button. It is not double-click. The setting is in the program, the rest of the mouse buttons work ok, but he won't just double-click even if the program says it is how it is defined. Windows 7 Edition home premium, door of entry DX4860.
I guess Microsoft has known there was a problem after all, the last batch of automatic updates seems to have fixed.
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Cannot move or leave the pointer to stop in a place using Microsoft Wireless Mobile Mouse 6000
Original title:
I can't find a way to get the mouse move or allow the pointer to stop in place so I can use the keyboard correctly.
Hello
1. what version of Windows is installed on the computer?
2. what program are you using when the mouse starts to jump around?
3 are you aware of any changes made to the computer, before the show?
Assuming that you have installed on the Windows 7 computer, follow these steps.
Method 1:
Step 1: Safe Mode
Start your computer in safe mode and check the number.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
Step 2: Clean boot
If you are not facing the problem in safe mode, and then put your computer in a clean boot and search for the question.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: once you have determined the problem by using a clean boot procedure, follow step 7 in the article to restore your computer to normal startup.
Method 2:
Check out the following link.
Troubleshoot a wireless mouse that does not correctly
http://support.Microsoft.com/kb/321122
See also,
Change the settings of the mouse
http://Windows.Microsoft.com/en-us/Windows7/change-mouse-settings
I hope this helps.
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Microsoft Wireless Optical Mouse 2000 does not work.
Original title: mouse
I use a Microsoft 2000 wireless optical mouse on my laptop and it won't work, even if you say that my device is not working properly
Hey nanapaw,
Please see two items of the below knowledge base for help.
Troubleshoot a wireless mouse that does not correctly
http://support.Microsoft.com/kb/321122
Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398
Kind regards
Shinmila H - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think.
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Wireless mobile mouse 6000 works do not!
What happens to my games on facebook, my mouse does not respond as before. Dried meat.
Hello
Thanks for posting!
1. have there been recent changes to the system before the show?
2 is the issue limited to play games on Facebook?
3. what Web browser do you use?
4. the problem occur with the mouse while using with all applications?
Method 1:
Follow the link and run the hardware and peripheral troubleshooting tool. Check if it helps.
Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter
Method 2:
Follow the link and follow the steps. Check if it helps.
Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398
Answer with the results, I would be happy to help you further.
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the system says: one of the USB connected to the computer with multifunctioned, and windows does not recognize it.
Hello
· What is you receive the exact error message?
Follow the steps in the links below and check if this can help: Troubleshoot failures in the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398
Troubleshoot the failure to find new mouse connected to your USB port: http://support.microsoft.com/kb/223256
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Microsoft Mobile Mouse 3000 does not
I have a relatively new Microsoft Mobile Mouse 3000 which has just stopped working. The mouse has functioned well for three months. I just changed the battery in the mouse. I plugged the transmitter into the USB port after starting my laptop. Normally, there is a green light that turns on the top of the transmitter. Now there is no light and I get an error message on the display, indicating that the USB device is not recognized and that the unit is defective.
Help, please.
Hi RJ Moy.
Thank you for using answers Forum.
I found an article that can help you solve this problem:
http://support.Microsoft.com/kb/315973
Follow the troubleshooting steps if you want and let us know how it works.
Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Microsoft wireless mobile mouse 3000 will not connect
I had a mobile wireless 3000 microsoft mouse when I put my mouse usb pen in the computer it flashes green but then it turns green, but my connector on my mouse is, nt connect to my pointer on the computer could please tell me the convenience store ive tired to put it in different usb ports & he even doe work of the sww.
Hello
You need get the latest mouse drivers and make them ready to re - install (perhaps several times).
Download - SAVE - go to where you put them - when ready Right Click on - RUN as admin.
Tips for solving problems of USB devices - and a Mr Fixit
http://windowshelp.Microsoft.com/Windows/en-us/help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGBPanel configuration-Device Manager - click in the empty box - then DISPLAY - view hidden now devices look everywhere EXCEPT the USB controllers for your device (cannot be found) and if find you it do a RIGHT CLICK and UNINSTALL all. The device is your mouse or similar. Now go to the USB and UNINSTALL ALL controllers in the category, but the category itself. APPLY/OK - REBOOT
Try to install your mouse like new.
Software MS - is of latest version 8.x, which just came out
http://www.Microsoft.com/hardware/download/download.aspx?category=MKThis refresh battery USB and hopefully it will allow the unit to install. (Possibly a hub powered).
Here is the similar procedure under XP, Vista is the same, except that we need to clear the specific device if present.
http://support.Microsoft.com/kb/310575This is a utility to help you, but do 1 above.
USBDeview is a small utility that lists all USB devices currently connected to your computer, as well as all USB devices that you previously used. Run Options and check the 1st three choices to see if one is there. Try to remove all instances and restart then plug in the mouse.
http://www.NirSoft.NET/utils/usb_devices_view.htmlAgain try to install your mouse like new.
===============================
If nothing works:
Wireless 3000 has a 3 year warranty
http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=005&active_tab=systemRequirementsWarranty
http://www.Microsoft.com/hardware/warranties.mspxI hope this helps.
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">-> -
New wireless keyboard/mouse replacement does not work without the transmitter into the USB port
Why?
My computer shows also now that I have 2 keyboards and 2 mice.
Microsoft Wireless Comfort Keyboard 5000
A moderator has moved this thread to Windows, hardware and drivers Forum.
Hello
1. who is the operating system installed on the computer?
2. you are using laptop or desktop?
You cannot connect your keyboard and wireless mouse without using the transmitter as it is by design.
Visit the link below and download the Quick Start Guide, for details about the configuration of Microsoft Wireless Comfort Keyboard 5000.
http://www.Microsoft.com/hardware/en-us/p/wireless-comfort-desktop-5000/CSD-00001#support
I hope this helps!
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Microsoft Wireless Mobile Mouse 3500 will not connect
I use a(see title) and it refuses to connect. I've had this mouse for about a year now, and it worked perfectly. There is no cause to this problem that I see. The mouse is on and the blue light is showing small light under the Green Watch scroll wheel. The only problem is that the usb connector is extremely hot, but I think it's normal. Please help, I don't want to spend money on a new mouse when it looks very good!
Hello
1. what operating system do you use?
2 are you able to use USB devices?
3. have you tried to connect to other USB port?
4. What is the State of the mouse in Device Manager?
Step 1: Run the fix it tool in the following article and check.
Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/Step 2: Update the driversfor the mouse.
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My Wireless Laser Mouse 7000 does not load correctly
When I go to load my mouse that it will begin charging and the Green led will be lit. But after all minutes the green light turns off and then it starts flashing red. The charge only lasts for 10 minutes. Is there something that can be done to solve this problem?
Hi MageeT,
If it works well before?
(a) replace the battery
(b) check whether the device works on another computer
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
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Visit our Microsoft answers feedback Forum and let us know what you think. -
Wireless Mobile Mouse 6000 becomes very difficult to scroll with
Hi, I have 2 of these mice and two of them ended in the same way.
The rubber scroll wheel is detached from the wheel and sometimes locks upwards and makes it hard to scroll and becomes very annoying.I was wondering my warranty would still you I don't have two boxes for the mouse?I really like these mice because of the size and its great for my cell phone, I don't want to have to shell out more money for a mouse.There is no harm to try, especially if you have proof of purchase. Please see:
http://www.microsoft.com/hardware/en-us/support/contact-us .
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