Microsoft wireless mobile mouse 6000 v2 2.4 ghz dongle replacement

Similar Questions

• Error message: this operation requires an interactive window station while trying to install drivers for Microsoft Life Chat LX-3000 and Microsoft Wireless Mobile Mouse 6000

  Okay, so I bought recently when a helmet (Microsoft LifeChat LX-3000) and a mouse (Microsoft Wireless Mobile Mouse 6000) wireless, but my laptop Windows Vista Home Premium is having problems with the installation and execution of the drivers for these two devices.

  Original title: driver for headset and a wireless mouse will not install correctly

  I already had the Wireless Mobile Mouse 3000 and had no problems whatsoever doing this job, but I got it for at least a year I guess. I also installed the software that came with the CD (called Microsoft Mouse, even though it says on the CD Intellipoint 7.1) for the mouse and driver online for headphones (called helmet Microsoft) have also downloaded. However, when I plug in the devices, he's trying to find the drivers. Initially, it comes up with a window saying "New hardware found" and has the ability to "locate and install driver software", despite the fact that I already supposed to be installed the drivers through download programs or to use the CD.

  In any case, I select the "locate and install driver software" and it says "search Windows Update... «for 30 seconds or so, then said «Installing the driver software...» ».

  I then get a message saying "Windows has encountered a problem... etc... This operation requires an interactive window station. If you know the manufacturer of your device, you can visit their website and check the support section for driver software. »

  If I disconnect and reconnect the device, I get the same situation with "new hardware found" and the options for search again...

  I tried both devices on another computer (Windows XP) and they manage to set up automatically even without the software provided on the CD or on the website and work perfectly well, however I need them working on my laptop ;)

  So I guess the main problem is that I get this message "interactive window station" preventing the drivers to install correctly. I have no idea what this means and have spent a lot of time trying to find them online.

  Well, I've resorted to re - install Windows Vista and installed very well both automatically when it is plugged.

  Now to reinstall all my programs... fun fun fun...

  Thanks for your help anyway!

• Cannot move or leave the pointer to stop in a place using Microsoft Wireless Mobile Mouse 6000

  Original title:

  I can't find a way to get the mouse move or allow the pointer to stop in place so I can use the keyboard correctly.

  Hello

  1. what version of Windows is installed on the computer?

  2. what program are you using when the mouse starts to jump around?

  3 are you aware of any changes made to the computer, before the show?

  Assuming that you have installed on the Windows 7 computer, follow these steps.

  Method 1:

  Step 1: Safe Mode

  Start your computer in safe mode and check the number.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: Clean boot

  If you are not facing the problem in safe mode, and then put your computer in a clean boot and search for the question.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: once you have determined the problem by using a clean boot procedure, follow step 7 in the article to restore your computer to normal startup.

  Method 2:

  Check out the following link.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  See also,

  Change the settings of the mouse

  http://Windows.Microsoft.com/en-us/Windows7/change-mouse-settings

  I hope this helps.

• Wireless Mobile mouse: 6000 does not?

  Wireless Mobile Mouse 6000 PDC, there was already a given solution to get them to work?  I have ensured that the proper drivers are downloaded, there are new batteries and so on.

  Hello

  The Wireless Mobile Mouse 6000 has a 3 year warranty.

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  The mouse comes with a support tech 90 day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

• Wireless Mobile Mouse 6000 has no light, so unfit to work.

  Hi, I recently bought a Wireless Mobile Mouse 6000. After that I installed the driver, inserted a new battery, the slight mouse still does not turn on and if it doesn't work. He said however, "the driver has been installed and working properly.

  Solutions to solve this problem is highly appreciated. Thank you!

  Hello

  You can view these methods:

  Method 1:
  Please refer to the provided Microsoft articles below and check if the steps help you solve the problem.

  http://support.Microsoft.com/kb/321122

  http://support.Microsoft.com/kb/838398

  
  Method 2:
  If the problem persists then relate to the link to get help on the question - below

  http://support.Microsoft.com/select/default.aspx?ln=en-us&target=assistance&x=14&y=15&C1=502&

• Microsoft Wireless Mobile Mouse 3000 pointer doesn't move.

  My wireless mouse pointer won't move when I move the mouse. Clicking on will work to place the cursor/pointer is but the pointer does not move. Green light on the mouse turns off shortly after start. The battery is new. It happened when I unploug the mouse to move the laptopcomputer and in general he reajusts himself, but no more.

  Hello

  Thanks for posting your query in the Microsoft Community Forums.

  I understand from the description of the problem, that you have problems with Microsoft Wireless Mobile Mouse 3000.

  Help me with little information.

  -What version of windows you are using on the computer?

  I suggest you to consult the help articles and check if it helps.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  It will be useful.

  Let us know if you encounter problems under windows in the future. We will be happy to help you.

• How can I replace my Microsoft Wireless Mobile Mouse USB receiver.

  How can I replace my USB receiver. I just lost and I only want to buy a newer version for distributor of mouse Microsoft Wireless mobile mouse 4000.

  Hello

  Check with your local retailers and Microsoft Hardware Support.

  Microsoft Hardware support
  http://www.Microsoft.com/hardware/en-us/support

  Microsoft Hardware - contact us
  http://www.Microsoft.com/hardware/en-us/support/contact-us

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Dysfunctions of the Microsoft Wireless Mobile Mouse 4000 Nano transceiver

  Microsoft Wireless Mobile Mouse 4000 Nano transceiver malfunction, overheated and burned my hand, how to contact Microsoft and get a new mouse?

  I bought it on a year ago, worked well until the transceiver overheated and did not get recognized more by any pc.

  Hello

  The reasons of the overheating of the transceiver are not known, because it was not isolated incident, please go to the link provided below for more information on how to replace Microsoft software or hardware, order service packs and replace product manuals.

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

  You can also get in touch with Microsoft hardware support for assistance.

  Contact us

  http://www.Microsoft.com/hardware/en-us/support/contact-us

   

• Microsoft wireless mobile mouse 4000 rubber wheels problems.

  My wheel cover Microsoft wireless mobile mouse 4000 rubber became sticky and is more tightly bound to the wheel. There were reported incidents of what happens to third parties?

  Hello

  Consult the broken / defective products section from the following link:

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  I hope this helps.

• diagram of the battery for 3000 microsoft wireless mobile mouse

  I just need a diagram of the door of the battery compartment for 3000 microsoft wireless mobile mouse. the silver metal piece is out and I need to see HOW

  to reattach it properly so it will stay when I close the lid or the door to the battery compartment.  Touch the + end of the battery to operate.

  Did you find the Mobile Mouse 3000 battery door diagram you are looking for last year?
  I have the same situation.  I don't need suggestions to inform microsoft of warranty.  This is why you and I asked for the diagrams.  If you have the diagram, or you can send me a photo of the battery door configuration, would be great.  Thank you

• Microsoft Wireless Mobile Mouse 3500 problems.

  I'm using Windows vista 32-bit on a Dell Studio 15 laptop.  I have a Microsoft Wireless Mobile Mouse 3500.  I plugged the nano-receiver into my USB port and installed the driver but the mouse does not work.  It does not work if I move my mouse or click on the buttons.  I have bluetooth activated on my laptop but there is no button on the mouse or nano receiver to synchronize with the laptop.  I searched and searched the Internet to try to find an answer, but I don't see anything.  Can anyone help please?

  A couple of things you can look at at\try:

  1. Since beginning--> search box type mouse, when the application Microsoft Mouse appears select.
  2. Select the Dell Touchpad tab, then click on the picture to open the properties of the Touchpad.
  3. In the properties of the Touchpad, choose Device Select.
  4. Check the box that says "Disable touchpad/ponting stick when external USB mouse is present".
  5. Press OK.

  From my experience with Dell laptops, I have also found that sometimes an external USB mouse fails to be recognized because of some quirks with power and USB. Let the wired mouse, then turn off the laptop and unplug the battery for about two minutes. Turn on the machine again and see if the 'magical' mouse appears.

• Microsoft Wireless Mobile Mouse 3500 works do not at all

  The company that I work for bought a bunch of Microsoft Wireless Mobile Mouse 3500 as a gift for our customers. We had the pad mouse printed with our website and company logo. Now that we test the mouse, we see that they work not (3 of 3 so far). The computer can find the mouse and says it's working properly, but we do not have the mouse to answer or do anything.

  Hello

  Latest drivers available here: (these can help if you are not already using them)

  Latest drivers from this date are Intellipoint 8.x
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  =================================================

  Looks like the mouse has problems.

  Wireless Mobile Mouse 3500 - has a 3 year warranty.
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• My Microsoft Wireless Mobile Mouse 4000 has stopped working!

  My Microsoft Wireless Mobile Mouse 4000 was working the other day and now won't work.  I tried batteries, turning power on and off, press and hold the bottom of the mouse USB and taking even the USB key.  I have a Windows 7 computer, I don't know how relevant this is, but I thought I should put it here anyway.  ANYONE HELP!

  I had the same problem and this is what worked for me:

  remove the USB transceiver

  Open the DEVICE MANAGER

  Right click on the MOUSE AND OTHER DEVICES of SCORE and choose SCAN for HARDWARE CHANGES

  Click with the right button on USB BUS CONTROLLERS, and then select SCAN for HARDWARE CHANGES

  Insert the USB transceiver

  Your computer should detect the mouse and function properly

  I have to repeat this process pretty much whenever I start my laptop, but it is only a few steps and not really a huge nusiance.

  Good luck.

• When I scroll with the wheel of the mouse Microsoft Wireless Mobile Mouse, it jumps instead of sliding to the bottom of the page. It ignores even the large amounts. This can be solved? Rose

  When I scroll with the wheel of the mouse Microsoft Wireless Mobile Mouse, it jumps instead of sliding to the bottom of the page.  It ignores even the large amounts.  This can be solved? Rose

  Hi Rose,
   
  The problem occurs on specific applications?
   
  This can be for one of the following reasons:
  1. bad mouse is selected in the IntelliPoint software.
  2. conflict with other mouse or pointer (non-Microsoft) software.
  3. problem with IntelliPoint software or drivers.
  4 application does not correctly recognize scrolling the mouse messages.
   
  I suggest for the link and follow the steps in the KB article:
  The problems with the mouse button or scroll the parameters
  http://support.Microsoft.com/kb/303091
  Note: Put the computer to normal mode after the troubleshooting in clean boot mode.
   
  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

• Microsoft Wireless Mobile Mouse 3500 scroll wheel problem

  I have a Microsoft Wireless Mobile Mouse 3500 and am used to clicking the scroll wheel to open a new browser window.  This does not work with this mouse.  Is this a problem or is at - there an update I can find which will allow this work?

  Hello

  Contact the Microsoft Hardware support for assistance.

  http://www.Microsoft.com/hardware/en-us/support

  Hope this information helps.