Wireless mouse does not work when it is docked.

I have a new laptop Latitude E7440, with a mouse Dell Wireless and E-series docking station.  When it is docked, the wireless mouse is disabled.  Receiver must USB mouse be connected to the docking station to make it work? It would be quite embarrassing.

Thank you

live

Hi dwells1957,

Thanks for the post! Looks like you might have the USB receiver connected to the USB ports on the back of the system? While anchored feature transfers E7440 of ports at the back of the unit to the Wharf (by disabling these ports).

Rear ports Latitude E7440 & E7240 system are disabled when it is docked on an E-port I / II or E-port Plus I / II

http://www.Dell.com/support/article/us/en/04/SLN290782/en

If you connect the USB receiver on the dock or on the USB port on the side of the system, it should work correctly when it is connected to the docking station.

Kind regards

Tags: Dell Laptop

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