Wireless network Vista says local only and a network not identified

Original title: I'm having a problem only with my vista local wireless how to fix?

We recently got cable internet time warner and I had trouble setting up so I spent an hour or so talking to their tech support. We got it running, but for some reason, my computer of all things can't go on the internet. It says it's connected, but I can't go on the internet. It says local only and that it was an unidentified network. I tried internet options and went on lan settings and selected automatically detect settings. And ipv4.

Any suggestions?
Thank you.

Hi JosetteMaccario,

Step 1:

You can check the following link and try to run the network diagnostic tool and check.

Network connection problems

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-connection-problems

Step 2:

You can also check out the following link and try the steps.

In the Windows wireless network connection problems

http://Windows.Microsoft.com/en-us/Windows/help/wireless-network-connection-problems-in-Windows

Step 3:

You can also try temporarily disabling the third-party antivirus software and firewall installed on your computer and check if the problem persists. If the problem is resolved, you will need to uninstall the software and reinstall it back or change the settings and check.

Note: Be sure to enable the security software on the computer after checking.

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer

Tags: Windows

Similar Questions

  • Connection Internet says 'Local' only and I can't access the internet at my convenience.

    I'm not a computer genius, but I know that's not my wireless which is mess up and not allow me to access internet from my laptop.  If I try to access my home, or somewhere else that provides wireless internet, I always have trouble getting.  IF it connects, it shows 'Local' only and not allow me to access the internet.  It seems to do this when I am on the internet while someone else in my household is on it as well.  Which shouldn't be a problem at all.  I should be able to access the internet if someone else uses it or not.  Never had this problem until I got this new laptop with vista.  It lasts for almost a year now and I'm taking classes online and cannot deal with this problem any longer.  Please someone help me solve this ongoing problem that seems to be quite common!

    Go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > look for it last network adapters Vista drivers > download/install the.

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-adapter-problems

    Troubleshoot network adapter problems to Microsoft link above.

    Try without commitment TCP/IPv6:

    If you still have internet connection probs, one thing to try is the separation of the TCP/IPv6 (which is done by going to network connection > right click > properties > it uncheck > OK.)

    http://digitalmediaphile.WordPress.com/IPv6-how-to-unbind-from-a-NIC-in-Windows-Vista/

    See you soon.

    Mick Murphy - Microsoft partner

  • Unable to connect to wireless internet; can only connect to the network, saying "Local only" or "limited connectivity".

    I have problems to connect to any wireless internet - home, library, coffee shops.  He used to work, began to get in trouble (i.e. could not connect sometimes to the diner, but works in the library) and now does not connect to internet AT ALL wireless.

    Only connects to the network saying "local only".  And I'm lucky even get that much.  Furthermore, I don't know if it's a router problem or what, but it does not even accept the password for my home network (my boyfriend has no problem on the internet with Windows 7 and the current router password).

    I use a HP G60 laptop (maybe?), I don't remember the model exactly.  Windows Vista.  I am frustrated beyond belief.  I took the computer to Best Buy and the man suggested that contact Microsoft because, in his own words, "this seems to be a very common problem with the adapter wireless in Windows Vista".

    In summary: is it a hardware or a software problem?  It seems to be a software problem that can have an impact on the material.  Nevertheless, what can I do to fix this?  Y at - it a software update, I need to try for my wireless card?

    This computer is not yet a year old, and already I am unable to use it for the internet.  Not very well I plug my ethernet cable router wireless in the library.  I bought a laptop for a reason, but it is on track to achieve more like a desktop.  Very disappointing.

    Someone, please help!

    I took the computer to Best Buy and the man suggested that contact Microsoft because, in his own words, "this seems to be a very common problem with the adapter wireless in Windows Vista".

    Is this a hardware or a software problem?  It seems to be a software problem that can have an impact on the material.  Nevertheless, what can I do to fix this?  Y at - it a software update, I need to try for my wireless card?

    Hello

    When the man from BestBuy, fortunately for us technology is not a cleaning product, there is no way of knowing if someone puts his hand on it and knowing what is wrong rather than moving oral reprimand...

    First step, log on to the HP support and download the latest drivers for your wireless card.

    The HPG60 is a very good phone but its wireless card has problems with old drivers.

    In which case it's a hardware problem, contact HP support.

    In general, you can use this process to find out what's wrong with the wireless.

    Most laptops have a physical switch for the wireless card. Read the manual of the computer and make sure that the wireless adapter is on.

    Check the Device Manager for the wireless card valid entry.

    http://www.ezlan.NET/Win7/net_dm.jpg

    If there is no valid entry, remove any entry from fake and re - install the drivers for the wireless card.

    Check network connections to make sure that you have a network icon/entry wireless connection, and that the properties of the icon (right-click on the icon) are correctly configured with the TCP/IPv4 protocol in the properties of network connections.

    http://www.ezlan.NET/Win7/net_connection_tcp.jpg

    Make sure that if there is Wireless Utility a utility vendor is not running with the native Windows wireless utility.

    Make sure you firewall No. preventing / blocks wireless components to join the network.

    Above everything is OK and it connects to the wireless router. Log in from any computer which is, or can be connected to the router with a wire wireless, disable wireless security, make sure that the wireless streaming is enabled and try to connect with no. wireless security.

    When the work turns on the Wireless security.

    Note * people sometimes make mistakes in writing and retype the password for security.

    Another way is to copy in the menu of the router and then paste it when asked of the wireless card.

    --------------------------------------------------

    I really checked and configured every thing and it doesn't work.

    Software firewall application that is not configured to allow local traffic (between the computer and the router is also a possible problem.
    some 3rd party software firewall continue to block the same aspects it traffic Local, they are turned Off (disabled). If possible, configure the firewall correctly or completely uninstall to allow a clean flow of local network traffic. If the 3rd party software is uninstalled, or disables, make sure Windows native firewall is active .

    Jack-MVP Windows Networking. WWW.EZLAN.NET

  • Could not be connected to the internet. My connection says "local only".

    Please help says local wifi only

    Hi I got a gateway instead of home now I can't connect it says local only I tried to remove and set it up again, but it still connects how can I change to please the House

    Hello

    I suggest you follow the steps in the link and check if the problem persists:

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-finding-wireless-networks

    You can also follow the steps in the link:

    http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  • 'Local only' and 'Limited connectivity' is displayed when I try to connect with my laptop and I can't get online!

    Almost every day for the last 5 months or so, I try to get online and a "local only" or "limited connectivity" appears when trying to connect to my wireless internet.  It seems to do this whenever I try to get when another computer is also about that.  By example, if my mother found on the internet on his computer and I try to get on the internet too it does this thing 'local only' and I can't connect and it launches my mother of the internet too (she also has windows vista).  This seems to be a common problem with vista.  I don't understand all this technique _ so if you know how to fix it please don't try "computer talk" with me-keep simple or explain in detail.

    Hello
     
    Troubleshooting connection problems can be a challenge because there are so many possible causes. First of all, try the following steps:
    Step 1: Diagnose and repair the connection.
    1. open Network Diagnostics by right-clicking the network icon in the notification area, then click on diagnose and repair.
    2. check the result.
     
    Step 2: Uninstall and reinstall the wireless card driver.
    Consult the manufacturer of the wireless device or the system manufacturer's Web site to download the driver of wireless network card.
    1. click on start, type devmgmt.msc and press to enter.
    2. expand network adapters.
    3. right click the network point sup wireless driver and click on uninstall.
    4 restart the computer for changes to take effect.
    5. install the driver for the wireless card and restart the computer.
    6. check connectivity.
     
    The other possible solution for this problem is to install the latest service pack on the computer. Visit this link for more information: http://support.microsoft.com/kb/932063
     
    Try the steps and post back with the results, so that we can help you better.
     
    Kind regards
    Syed
    Answers from Microsoft supports the engineer.
  • I can't Logg in, I typed the right Mail (Gmail) and password. but it says: Adobe Id and password does not match. Try again.

    I can't Logg in, I typed the right Mail (Gmail) and password. but it says: Adobe Id and password does not match. Try again.

    Forget it, it's working now

  • Network not identified using two adapters

    I'm looking for help with my network using a host of win7 with two adapters. One connected to the router and DSL modem for internet - the installer is ICS. The other connected to a local network with a bunch of different systems Win (XP to 8.1) - this network tells the host as 'unidentified network', so I can't change it to "work". All systems can access the internet but a system of communication does not work unless I have change 'public' to enable all the. Please tell us how to fix the status of 'unidentified network '.

    I'm looking for help with my network using a host of win7 with two adapters. One connected to the router and DSL modem for internet - the installer is ICS. The other connected to a local network with a bunch of different systems Win (XP to 8.1) - this network tells the host as 'unidentified network', so I can't change it to "work". All systems can access the internet but a system of communication does not work unless I have change 'public' to enable all the. Please tell us how to fix the status of 'unidentified network '.

    Using a manually assigned IP address can cause this to happen.  A workaround possible (if your Windows 7 host is running professional or Ultimate) must change the mode of unknown network 'The work' instead of 'Public '.  To do this:

    1. Press [Windows] + [R], type "secpol.msc" and press [Enter].
    2. Go to the list of political network manager.
    3. In the right pane, double-click unidentified networks.
    4. Set the type of place private (this corresponds to the 'work').
    5. Set user permissions to that user can change the location.

    Please note that this will make Windows by default to enable file sharing on networks not identified so that you probably don't want to do it on a laptop computer that can connect to the different networks.  However, this should be good for a desktop computer which is going nowhere and is wired to a single network.  Windows should continue to ask (and remember) type of network for wireless networks.

  • Change the default profile for networks not identified in the register.

    Hi, I recently installed a copy of Windows 7 Home Premium. Recently, I tried to share files on a network computer to computer without router. I ran into problems with this, however, because Windows will just recognized here a network not identified, set its profile to the public and turn off sharing. I am aware that the default profile is editable through the local security policy editor, but being on the House, I am unable to access it, so my question is this:

    Is there a way to change settings of network profile for networks unidentified somehow outside the local security policy editor? (via the registry)?

    Hi Konaa,

    1. Click Start, type Regedit

    2. find hklm:\SYSTEM\CurrentControlSet\Control\Class\ {4D36E972-E325-11CE-BFC1-08002BE10318}

    3. find your network card adapter and create a dword value named "* NdisDeviceType" and change the value between 0 and 1 and enable/disable network cards.

    You can also try this:

    1. the Registry Editor open, if you are prompted for an administrator password or for confirmation, type your password, or click on continue.

    2. Locate and then click the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\ {GUID}

    This registry path, click the (GUID) subkey that corresponds to the card network that is connected to the network.

    3. on the Edit menu, point to new, and then click DWORD (32-bit) value.

    4. in the new area #1, type DhcpConnEnableBcastFlagToggle and press ENTER.

    DhcpConnEnableBcastFlagToggle click 5.right, and then click on edit.

    6. in the value data box, type 1 and then click OK.

    7. close the registry editor.

    Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk.

    How to back up and restore the registry in Windows XP: http://support.microsoft.com/kb/322756

    Back up the registry: http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

    =================

    Find the Hello service by typing "services.msc"... START-> "search box" and Enter.

    This service is installed by Apple, if you have iTunes or adobe applications.

    ===========

    Thank you, and in what concerns:
    Shalini Surana - Microsoft technical support.
    Visit our Microsoft answers feedback Forumand let us know what you think.

  • Every time that I start my computer, my 'wired' internet says network not identified, and I can't connect and I activate the router market?

    This only happens when I start my computer,

    I use windows 7
    I have acustom made
    Care,
    AMD athlon ii x 4 645 3.10 ghz processor
    NVIDIA geforce GTX 550 ti
    8 GB RAM
    and the 64-bit operating system
    If you need to know anything else please ask me :D

    Hello

    Thanks for posting the request in the Microsoft community forums!
    As I understand that when start you the internet computer says "wired says unidentified network". To get this fixed number, try the suggestions:

    1. which antivirus software is installed on the computer?
    2. don't you make changes on the computer before the show?

    Try the troubleshooting steps and check whether the problem is resolved.

    Method 1:
    Try the steps in the link and check.

    Windows wireless and wired network connection problems

    http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

    Method 2:
    Try to disable firewall and antivirus installed on the computer software and try to connect to the internet:

    Enable or disable Windows Firewall
    Disable the anti-virus software
    Note: disable the Windows Firewall and antivirus may make your computer (and your network, if you have one) more vulnerable to damage caused by worms or hackers.

    Method 3:
    You can also reset the stack TCP/IP go to this article and either click on "Fix it for me" or follow the instructions to fix it yourself:
    How to reset the Protocol Internet (TCP/IP)
    http://support.Microsoft.com/kb/299357

    Links:
    http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet
    In Windows network connection issues
    http://support.Microsoft.com/kb/313242

    If you need help with this issue or other problems related to Windows Operating System, keep us informed. We will be happy to help you.

  • Wireless configuration of HP C4780 with new router and Mac (wireless network not found)

    About 10 months ago, I bought a new router. I already had several problems connecting my HP C4780 to my old router, and after setting up the new router, I was totally unable to connect the printer wireless to my router.

    I have reset the system to the printer on my Mac, I have reset the settings on my printer wireless, I downloaded the latest HP software, I've uninstalled and reinstalled the HP software several times and I have had no success. When running through the Setup Wizard, I was able to select the printer and method (wireless network set up by USB) before plugging the USB key. After that, the Setup Wizard says "Device not connected" (DUH!) and the screen select network said simply "no discovery goes Wi - Fi network." I ran the print to the printer from the Network Configuration, and he identified 15 networks (mine included). So, it seems that the Wi - Fi receiver on the printer still works...

    Any suggestions?

    P.S. This printer has been nothing trouble since I got it, and I wouldn't recommend it to ANYONE (I like actually...).

    After attempting to run the installer on my boot camp Windows 7 Ultimate version, I fell at last on an obscure statement in the configuration of the PC software for the c4780. It says to connect the computer to the router using the router WPS button.

    I have reset the configuration on the printer and turned off wireless the wireless, then I pushed the the router WPS button until the blue WiFi light on the c4780 lit. THIS SEEMED to BE THE KEY STEPS to CONNECT THE c4780 to MY ROUTER.

    After that, the configuration and setting up the printer on my Mac using the system of preferences was a piece of cake. Functions of the printer and the scanner work with Mac drivers.

    Problem solved... For now... This printer is so buggy, I have no doubt I'll have similar problems in the future.

  • Taskbar Windows 8 says network not identified but computer identifies TI-no internet connection

    My taskbar to the laptop says "Unidentified network, no internet access", but when I click it, it opens the list of network connections and shows that I am connected to my network wireless home (he identified) and there is no notice of limited access. This seems very contradictory. I had no problems until last night when my roommate connected his Mac via the wireless to access Netflix and press the factory reset button on the wireless router. She got in line without problem, but now I can't. I'm done with my iPhone to connect with the wireless and my laptop off the phone running hotspot. I would like to move directly from the wireless, without going through my iPhone.  I can't access Internet and instead of my computer on my network to laptop, I renamed as a media player and not only as my old computer in my office (it is his link showing?). When I try to go online the page shows not connected to the internet, and I click on troubleshooting. It says restart the router/modem but I did that five times and nothing changes. I restart my laptop too. It's been hours now and I "restored" my laptop to an earlier point. She can get online and the wireless router, the lights are all green as well as do? Am very illiterate when it comes to this computer stuff and most of the answers I've seen online that I have no idea what they are talking about - IE. Change of IP address, system configuration, etc., so be very, very aware and make your answers as if you're talking to a fool. (You're) And if you could give me instructions step by step - as the right or left click here or I would be SO grateful. In desperation right now. Thank you.

    Hello

    Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.

    I would like to ask you:

    • How did the other laptop connected to the router? Is it cable connection or wireless?

    If the other laptop is connected with a cable, so that the issue could be with the settings of the router. Therefore, you should contact the Internet service provider in this case that the router has been reset. If the wireless connection on all devices and you are not able to go online using your laptop Windows 8, follow these steps:

    1. Open the start screen, type CMD.
    2. Right click on command prompt, and then click Run as administrator.
    3. Type the following commands and press ENTER after each command.

    netsh winsock reset

    netsh winsock reset catalog

    netsh int ip reset c:\resetlog.txt

    ipconfig/flushdns

    If the problem persists, visit the computer manufacturer's website and download the latest drivers for network / wireless and install.

    Hope this information was useful. Let us know the results once you have tried.

  • Wireless network not always connects successfully on HP ENVY 5644

    Just bought a new HP ENVY 5644 device to replace an existing of my HP Photosmart C4380. The new device for the first time and ran through the initial configuration using the built-in touch screen. Everything seemed to be going easily and smoothly, without any error and even connected to my home wireless network on the first attempt.

    I then tested the printing and scanning of the characteristics, which each provided extremely pleasant results and good performances on the wireless network.

    Unfortunately, this is where my story ends happy and boredom begins!

    After initially set up the device in a temporary location, I've properly turned off to transfer it to its final resting position. Even if it were in another room of the House, it was actually closer to the router of network wireless itself. In reality, we are talking about a very significant distance that the 2 rooms are in fact back to back each. So, now with her in her new role and connected to a power outlet, I turned on the device once more. The powers of the unit upwards and the blue light that indicates the status of the wireless connection, continually flashes blue rather than a blue fixed solid. Blinking blue indicates that the device is unable to establish a wireless network connection. If I use the touch screen to investigate the matter, I think there seems to be an authentication problem and the details of the message are bad password (WPA) wireless entered.

    Why has this happened? Nothing has changed, everything that I've done is not move the printer in another room!

    Believing that the touch screen tells me, I decided to run the Wireless Setup Wizard once more to confirm the wireless network settings. As expected, he manages to find my home wireless network without any problems and then requests the password key has been entered. I go so it correctly and press on apply. It is at this time that the device tries to connect to the network, that unfortunately crashes, return the above error message. However, I know that I entered the password correctly, in fact, there is an option to display the password that you entered before attempting the connection, which, while they inspected, confirms that the password that I entered is good!

    Then why does it not connect?

    I tried to turn on the wireless feature, turn off several times via the touch screen interface, but this has not solved the problem. The only way to get the connection Wireless online is to keep turning on the unit, switch off again until the wireless light solid blue. Without apparent reason, wireless seems to have a mind of its own, only connected to my wireless network when she wants to!

    I have no problems with many other wireless network devices I have in my house, from several manufacturers and even located in other parts of the House. I know that my wireless network is good and I know that my password wireless like the back of my own hand, so there is no chance of which is incorrect. It is purely a problem for the HP ENVY 5644 itself, device which can be confirmed by the fact that if I turn it on and turn it on again, it could decide to establish a successful connection even if I have nothing to its own network configuration, or my own configuration of wireless itself.

    Ask yourself whether or not it might be of some obscure incompatibility between my wireless router and the HP ENVY 5644, I tested the unit with another router to spare than I, who was also from another manufacturer but unfortunately the result is the same, the HP ENVY 5644 connected only when he wanted and would establish only the network connection Wireless when switching on the device. If the connection fails, it will never connect to the network unless you turn off and turn it back on, which may require even been attempted several times before success. Once connected, it seems to stay connected and then works really well.

    This behavior is not acceptable and I'm sure that's not too healthy for the device itself to be turned on and off again at these short cycles. Otherwise, overall, as I said earlier, I am very happy with the product.

    Can someone at HP tell me why this is happening or suggest what I need to seek or consider.

    Talked with HP engineer the other day. I explained to him what was going on and they suggested to do a factory reset and then set the IP address manually rather than using DHCP from my router wireless home.

    I wasn't too happy about it as everything has been well installation and work, except for the WiFi do not reconnect all power over. I also had a go better, adding a DHCP reservation in my router by using the MAC address of the printer. Indeed, it is the best of both worlds that the printer will be given the same IP address by the router whenever he asks for one.

    We agreed to leave things as they are rather than the reset of the printer and I would now turn off the printer every day. For the last 4 days, the printer has reconnected to WiFi at all power over. This is excellent news.

    I have a call on request with HP in the coming days to discuss how things are going. If everything continues as it is, it would seem that to specify that a wireless router DHCP reservation solves the problem. While I wait for the next call to HP, I continue to power on / off power to the printer on a daily basis.

    Watch this space!

  • Atheros AR5005G Wireless Network not lit - Satellite A85

    Hello

    I have a laptop Toshiba Satellite A85-S1072. I am trying to set up my wireless network, but I can't turn on my radio in my Atheros AR5005G Wireless Network card. My wireless router is configured OK.
    I checked in the Device Manager tab and the Atheros wireless card is listed. However, pressing Fn + F8 does not work. Even the enable Radio option is not enabled in Atheros Client Utility.
    I use Windows XP with Service Pack 2 and I disabled the "use Windows to configure your wireless network' option too.
    Running the Atheros Client Utility shows me a message saying 'Turn on ACU Radio'
    Of course, any help is welcome.

    Thanks in advance

    Hello

    Is your unit preloaded with recovery media or you use your own installation of the OS. I ask this question because if you want to use the key combination FN + F8 a Toshiba designed the tool must be installed. I put t really know how he calls, but please do not forget that you have preinstalled all designed Toshiba stuff. Everything you need you can find on the Toshiba U.S. support page.

  • Windows Vista Service pack 1 and 2 do not install correctly

    I recently reinstalled vista on my system Its Home Premium Copyright 2006 32-bit computer

    I have installed all updates from windows update the first time approximately 57 updates failed to install including Microsoft .NET Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update (KB951847) x 86 so I rebooted just to install the rest and then tried to install the others after it restarts.

    After that I clicked on install the updates once more, he apparently installed...

    I wanted to have an antivirus for my computer as soon as possible, but I knew that I need service pack 1, I went to install it and it says there is no service pack installed on my computer... I checked the updates he says, that it has been installed. I checked my system (via right click on computer > properties) but no Service pack has been shown

    I thought necessary to install service pack 2 aswell so he can show upi installed service pack 2 through windows update restart computer... and yet once installed apparently... I check the system just to be safe, and this is not there... I don't know what is happening... IM wondering if I install the first Service pack for it displays on my system I just uninstall the service packs and Im trying to reinstall service pack 1 (Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x 86) to see if it can appear after installing it manually from the microsoft Web site

    http://Windows.Microsoft.com/en-us/Windows/products/security-essentials

    You can download what it is a good, free, program of Microsoft.

    You could have downloaded from another computer, transferred via USB drive installed on your computer, updated and then went to your updates.

    You may have more luck installing Service Packs in this way.

    http://TechNet.Microsoft.com/en-us/Windows/bb738089

    This page will display the SP1 of Vista, under the heading: order a DVD of Windows Vista SP1, click on your region and then select your country and will take you to a page where you can buy the SP1 and SP2

    Save the link and it's also for others to read this post wishing to purchase Service Packs for Vista as long download time saved and you can use them download are a problem or you reinstall your operating system.

    If you later reinstall OS and you install the drivers manually install the Service Packs right after OS reinstalled before installing any drivers. You can first install the drivers but it is better Service Packs first as sometimes when you install a Service Pack after the drivers, you can find some drivers do not work and you have to reinstall these drivers.

    For people using the original image, your drivers are already installed then install Service Packs just after the factory restore before installing applications or devices or download Windows updates.

    Service Packs using immediately also save hundreds of download of the updates of Windows first of all that all updates to the top until the release of Service Packs are included.

    XP Service Pack here:

    http://support.Microsoft.com/kb/322389

    You can download it manually or order a CD from the link above.

    http://Windows.Microsoft.com/en-us/Windows/help/learn-how-to-install-Windows-XP-Service-Pack-3-SP3

    Here are the numbers 1-800 that will put you in contact with a human being who will take your order: team Microsoft Supplemental part. The disc will cost $3.99 more delivery charges.

    1-800-360-7561 United States

    1 Canada-800-933-4750

  • 2.4 ghz wireless mouse HP optical mobile - previous and next does not work

    Hi all

    I bought a HP optical mobile mouse Wireless 2.4 ghz, installed drivers and sw on the CD that comes with it, but I can't get the rear functions on the Center wheel to work (neither Chrome nor Windows Explorer).

    My OS is Windows 7 Enterprise + SP1 (64-bit).

    What is a driver/OS problem? Or should it work out of the box and is probably a hardware problem?

    I have:

    -uninstalled/reinstalled the drivers on the CD;

    -uninstalled/reinstalled the drivers on the HP website;

    -uninstalled/reinstalled the drivers on the HP Web page and then those on the CD (which I think makes some sort of upgrade on the next mouse HP).

    What should I do to get rear to work?

    Thanks in advance for your help.

    Concerning

    Just found the left/right arrows on the wheel are for horizontal scrolling only and not backward.

    HP has the intention to support the previous/next function in this mouse model? The material is there, it's just a matter of drivers.

    The issue has been resolved via the mouse with software keys HP isn't the remapping. This is something a standard user would probably hurt.

    This is an entry level product, but 99% of the mice I've seen who have wheel left/center capabilities can be configured to forward/backward.

Maybe you are looking for