With the help of creative cloud with Tech Comm Suite

Does anyone else have this problem as it is sure as hell Adobe can't seem to accept that they have a problem!

I have a subscription to creative cloud and a subscription of Tech Comm Suite.

Under the license agreement, I'm able to use subscriptions on both machines, even if not at the same time, which is perfect for me, I'm good, but not good!

So I run:

  • Desktop Mac - creative cloud (Indesign etc. etc.)
  • Surface Pro - creative cloud (Acrobat)
  • Laptop Dell - Tech Comm Suite

So why, if I am connected to my Mac and my Dell, I stopped both of these machines, I start my Surface (at home) and he said I have to sign out of my other machines as I have no more licenses?

It seems that the licensing of Adobe system verifies the number of times that an ID is used and not how many seats/licenses you have!

Technical support have no idea and bumble around an answer.

I'm the only person in the world who has this problem?

Thank you

> I am connected to my Mac and my Dell, I stopped both of these machines

Turn off the computer is not enough, you must log in to your Adobe account cloud on a computer for the Adobe activation server know that you have an available cloud activation for your 3rd computer

> It appears licensing of Adobe system checks the number of times that an ID is used and not how many seats/licenses you have!

It's just fine

Tags: Adobe

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