WMP - does not fit on the device

I am trying to sync music on my cell phone... but the message, (did not fit on the device) on the side of the mobile track.my is synced to my computer. I have vista basic... WMP 11, unit sony ericsson c902

Hi simonaces,

Thanks for posting on answers.microsoft.com

The error in the information provided is typical, as the music player is bursting at the seams.  In case this is not correct, the manufacturer's website may have more information about the specific error on your brand of system.

MAKE A BACKUP OF YOUR MUSIC BEFORE WALKING THROUGH THESE TROUBLESHOOTING STEPS.

More specific information about this error may be found on the website of your mobile phone manufacturer.

Here are a few troubleshooting steps that can be useful for you, however, he will wipe away your current music out of the system.

1 connect the player to your PC via the USB cable.

2 open Windows Media Player.

3. go to the Sync tab or devices and remove all the contents of the drive.

4. go to the Tools menu and select Options.

5. Select the devices tab, select the Sony drive and click Properties.

6 uncheck 'create folder hierarchy on Device '.

Now, when music is transferred, it will be placed in the root directory of the flash memory without taking into account the structure of the file and which allows to consider all tracks and less cache used by indicating the complete error of the device.

Don't forget, make a backup of music before walking through the troubleshooting steps.  The steps are designed to clear the music file and then not select a hierarchy to activate folder structure that would free the cache for storing music to.

Please let us know if that fixes the problem or if assistance is needed.

Debbie Microsoft Support Engineer answers visit our Forum of Microsoft answers Feedback and let us know what you think.

Tags: Windows

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