WMP does not save my new downloads after that I play more, what happened

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  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

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  Went to: start == > Control Panel == > troubleshooting == > view all == > and ran troubleshooting on the library and the settings of WMP.

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  You have other solutions?

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

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  PRODUCT DETAILS

   

  Product name: HP Pavilion dv6 Notebook PC

  Product number: LM720AV

  Operating system: Windows 7 Home Premium 64-bit Service Pack 1

  Version of Google Chrome: 29.0.1547.66

  HP Simplepass version: 6.0.100.252

  DESCRIPTION OF THE PROBLEM

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  Hello

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  Hello

  different versions of Chrome require a different version of the SimplePass. You can see the version for two in programs and features. It is very important and useful for checking, because if it is possible, you will want to avoid t

  o of course it was a big Chrome update that caused it. AuthenTec (3rd part - is no not part of HP) will have to make changes that work around all that has changed with the new version of Chrome. It's already happened and it will happen periodically, with any extension. As Chrome updates, extension developers make changes to follow.

  I'm here to help as much as I can. Obviously, I can't re - write software SimplePass Authentec so my help will be limited. Support to AuthenTec site gives these instructions for how expansion (logon Web) does not work correctly.

  Basically,.
  1. update both - you all have updated to Chrome. If you have an older version of SimplePass, the latest version of SimplePass is 6.0.100.272.

  2. make sure that the logon Web extension is enabled. I think that everyone has done it, but check just in case the update of Chrome can be disabled.

  3. the screenshot of Authentec support siteChromeIssue.jpg

  else there (re-create the user database).

  Then of course, there was a big Chrome update that caused it. AuthenTec (3rd part - is no not part of HP) will have to make changes that work around all that has changed with the new version of Chrome. It's already happened and it will happen periodically, with any extension. As Chrome updates, extension developers make changes to follow.

  I'm here to help as much as I can. Obviously, I can't re - write software SimplePass Authentec so my help will be limited. AuthenTec gives these instructions support site for how expansion (logon Web) does not work correctly.

  Basically,.

  1. update both - you all have updated to Chrome. If you have an older version of SimplePass, latest version of SimplePass is 6.0.100.272.

  2. make sure that the logon Web extension is enabled. I think that everyone has done it, but check just in case the update of Chrome can be disabled.

  3. screenshot the site of Support of Authentec

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  ~~~~~~~~~~~~~~~~~~~~~~~~
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